I got charged over $200 to remove a queen mattress set. Yes... just 2 pieces. I am angry that I allowed myself to be taken advantage of by this company. Extra fees for each mattress and box springs plus never got a $20 off like the website said if scheduled online, which I did. This was truly a rip off for 5 minutes of work. They never resolved my complaint or responded to my emails. Use another company. read more

The Junk King is amazing. Professional on time and they clean up after they move things out. I will be using them again.

Great response time but they never showed to pick up what I needed. Waited two hours after the pickup window and still never heard from them. read more

I needed a heavy grill removed. The folks at Junk King were wonderful, from contact and quote, to scheduling, to removal. Not only courteous and helpful, but also have excellent pricing, the people of Junk King made it easy to leave a glowing review. They showed up when they said they would and even called before they arrived. Left the area clean. I cannot imagine wanting more! I heartily recommend them. read more

Over 2 thousand dollars .os just a lot of money. When I called them to tell them I was not going to use them they sounded like they didn't care . read more

Great same day service!! Professional hard working young men who observed Covid protocols and did a great job. Great communication from the office as well. read more

Can't say enough good things about this company. So friendly, professional and efficient. Pricing is fair. They even offered to help with our move if our movers became unable to show up. Would definitely recommend! read more

They were quick, efficient and easy to work with. However, I was given a quote to pick up a sofa and a grill. I asked if it was binding and was told unless we had stairs or something had to disassembled, the price was accurate. When they got there, the price was more, because "the sofa was larger than they expected". It was a standard 86", not oversized sofa. Unfortunately, they worked with my husband at the pick up and I only found out about the price discrepancy after the fact. read more

This was our first time using a junk hauling service and had a great experience. We accumulated so many boxes from Amazon that our garage was packed w them and recycling would never take enough at a time to make a dent. It's a little pricey but absolutely worth it to clean out your garage!! read more

06/22/2019 I spoke with two different people whom confirmed a 12x8 by 5ft high space in truck is a fee of $558.00 all inclusive of labor and dump fees. I was assured that their was not a per item charge just the space of the inside of their truck. You can imagine the disappointment I had when two of their guys should up and was given per item charges, hourly charges, labor charges that exceeded 2K dollars. I left a phone message for the area manager Steven and yet to hear a response. Junk King has failed in their verbal and website services. Note, none of my items was toxic. read more

Very nice young guys who came by to haul away a couch. Mid-disposal we realized there was a rat in the couch and it spooked all of us. They helped me get it out and then got the couch and were extremely cool about it. They were on time, quick, friendly, and very competitively priced. read more

Junk King is absolutely fantastic! I have used them twice now and each time every single person I dealt with, be it on the phone scheduling the service or the people who came to pick up my items, has been very professional, efficient and nice. They were on time, called before they came and were great when they picked items up. I have had things taken away by them such as an old hot tub, big heavy embroidery machines, dressers, armoires and other various items. read more

I simply called to make an appointment to have my mattress picked up he told me someone would call me back and never did so I texted the number on the website and I got a response immediately. So I scheduled an appointment via text with a young lady named Tia. the price was a little steep so asked for a slight discount if possible. I received a text almost immediately saying my date was canceled...wow. Choose someone better this company is crooked. read more

The original bid for removal of a 9-person hot tub was more than I was comfortable paying however within 30 minutes Reggie and I had negotiated a fair price. The two-person team of Kygh and Jamal arrived in a timely fashion although they were short on tools to complete the destruction and removal of a large hot tub; After leaving to get the tools, they returned in about an hour having procured an electric chain saw and a sawzall, then proceeded with the removal. Removal of the pumps required a wrench and large screw driver that I provided and were promptly returned. Despite the heat and difficulty of the job Kygh's and Jamal's pleasant demeanor and professionalism were evident all day. The hot tub was quite heavy and a set of ramps or even a manually-operated sling lift would have better facilitated loading the pieces into the truck. After a grueling 4-1/2 hours the unit was gone and all debris cleaned up. I would have rated five stars except that the teams should arrive with the tools and equipment needed to complete the job. I recommend Junk King and will use them again. read more

Scheduled a window in the late afternoon, got called mid-day saying they could come in 15 minutes... went to the location and waited for over an hour, finally got a hold of them and they said they still needed an hour, I asked them to just come at the appointment time. Layer i returned at appointment time and waited 1.5 hours and got a call that they weren't going to make it. wasted my day because of poor scheduling and communication. Theres plenty of other junk companies that arrive on time... read more

Called Junk King as we were moving out of our home and had final stuff that had to go. The guys that showed up (Reggie and Kygh) were great...very friendly and worked quickly and efficiently to remove my stuff with no wasted time at all. Thank you! read more

Had a very good dealing with Junk King. They were on time and were very professional. No wasted effort. They were very efficient. Their charges were the best I got from estimates. I would recommend them for all your clean up projects. read more

I went with Junk King because they had the best quote. They were on time, courteous and efficient. Doesn't get better than that.

Junk King was one of several removal and hauling services I called to remove a mattress and box springs left in the parking lot of our church. They quoted a very fair price for removing the now soggy and heavier mattress and springs. David ask appropriate questions to determine the scope of the removal. I was confident there would be no last-minute surprises for either of us. Due to the holiday, David explained that removal before Monday was unlikely. However, he called on Friday to tell me that a change in their schedule would enable them to remove the mattress that afternoon. Jamal and Quinn arrived pleasant and cheerful at the end of an obviously long and busy day. They had the mattress, etc. loaded in less than fifteen minutes. Thanks to the extra effort on the part of the Junk King staff, our neighborhood and church grounds are rid of the unsightly mess before the Memorial Day holidays. Definitely on our go-to list! read more

I had had a few recommendations on this company and the reviews online. Although now after my recent experience; would result in being very misleading and not one I would suggest in the future or use again. I had made the call through the website number with information that it was a larger load with enough detail, yet the one that showed up (later than the window of appointment time; although they did notify me once before of the hour and half delay) with a smaller dumptruck and already some major furniture pieces. The limited space did not leave enough room to make the haul worthwhile and with only two very polite workers; it was not fair to expect them to be able to load enough for the visit to my home and with the continuous light rain interfering with their ability to complete quickly. I appreciate their due diligence on trying to load what they could and did feel a bit disgruntled that we had to pull out our own tools to cut down some of the long wooden pieces in order for the workers to want even load into the truck. The customer service on the phone line was great and I appreciate the quick, available appointment for the next day, yet was very discontented with the fact that the size of the load was not equal to the equipment size for the haul. read more

I've felt ripped off by other companies, but these guys showed up when they said they would (same day!!) and hauled off my junk quickly at a reasonable price. Call them first, or book online, if you want a no-hassle experience. read more

Junk King came and picked up our damaged TV as part of a Costco online order return. They were really great to deal with and were: on-time, called ahead as promised, courteous, quick and friendly. read more

Very impressed with the team and the fair price. I will use them again! Well, hopefully I wont have to use them again (wink). They were on time, friendly, and professional. They charge by how much room your junk takes up in the truck rather by how many pounds it weighs which was good for me because I had heavy backyard items. read more

EDIT ON 5/22/18 - Was contacted by JK to get straight on the transaction. The person sent out did not use their online tracking system for invoicing, and that's where it went wrong. I couldnt see exactly what I was paying for or why. After going over those details I don't think that this was an attempt to gouge the customer, it was a mistake by the individual not following policy for whatever reason. Otherwise, was convenient to set up the appointment so I'd recommend them with the caveat that you ask to see those line item charges if they are not offered to you. Or call them once you've made the appointment and go over the online quote, if you have a tight budget. ORIGINAL REVIEW: I have submitted this same comment to junk king and will update my review once they respond. I have asked for a $30 check....Per the messages on yelp and your site, you promise a quote in writing, and $30 off for booking online. I used the tool on your site to get an estimate and accurately added my items. The estimate came out to be $158 - $208. It was not in writing it was in a little pop-up window that disappeared once I clicked to book. So there was no record of it (I actually got these numbers by going back in and getting another estimate for same items). I ALSO completed the booking form with a full description of items. The appointment confirmation response email did not include a personal quote. I did not get a call or text. I wasn't even sure that I had secured the appointment date due to this. So I was a bit surprised to get a call that they were on their way. Nevertheless it was the time I confirmed via your site, so I was ready to go. Two men arrived who were courteous. However after looking over my items he quoted me $193 which included the $30 off! He used the calculator on his phone and showed the number to me. Again, not in writing. OF COURSE I HAD NO LEVERAGE TO BARGAIN!! Could I have turned them away? Absolutely. If I were broke I would have but it's still, at a minimum, $30 of my hard earned money, for 10 minutes of time at my home. These items were literally at the door and curb, so no additional effort required. 3 stars for the convenience in booking, and availability. read more

A good experience with junk removal. I feared that men in this line of work would be ill-tempered oafs with an inclination toward drinking and street brawls. Not the case. The gentlemen who came to my site, David and Fred, were pleasant, nice people that you wouldn't hesitate t have around your family. They cheerfully cleaned out a second floor attic and hauled away decades of abandoned belongings. They cleaned up modestly after their work and didn't ding the walls or wood trim. They weren't overly cheap, but I'm sort of guessing that the type of workers I was trying to avoid would be the ones charging the lower prices. In short, I was happy with the job they did and would recommend them if you are looking for honest, reliable guys. If you book online, you do get a $30 discount, which is probably worth the effort. read more

This company was very fast and reliable. I have used them twice to remove unwanted stuff. Both times they arived in a timely manner and worked with me. The men were fast and polite. I paid the amounts they asked but I tipped them as well. I recommend them and also would suggest tipping the guys. (They work hard and deserve it. ) read more

Changed my time to come by for a quote ( my son gets off work at 6:30 am) so my son can work with them on access. Instead of after 4pm they come rolling around at 10 am, wake him up, have the nerve to say that they were in the area. $600 for two pick up loads? Over rated, over priced read more

Just as promised, on the day of collection, they called ahead and let me know they were on their way. The two men that completed the work were very polite and worked steady and hard to remove junk we had in two different locations of our workshop. I would definitely recommend this business and when I have another pile of "junk" that the trash company won't take, I'll be calling Junk King again. read more

Excellent service. Prompt, competitive quote. Arrived on time within the promised window and called prior to arrival. Disposed of everything as agreed. Worked with great care not to damage anything in the house. I recommend them wholeheartedly. read more

Received a quote online in minutes and was able to schedule an appointment immediately after. Drivers called ahead to inform me of their arrival time and they arrived exactly as scheduled. They were quick and courteous and honored the quote I received. I will definitely use them again for future junk removal needs. read more

I feel like for the price I paid, I should have received better service. I paid over a hundred dollars to have them remove a small couch. Only one guy came in to remove the couch when it would have been easier with two since I have a small door frame and a huge bush outside the door. I should have just paid $40 to a guy on craigslist instead. Not the best experience and I won't use this company again. read more

I scheduled my appointment days ahead of time. My appointment was scheduled between 8-10. The day of my appointment at 8 I get a text saying they are short they are not coming at the scheduled time and I should probably give them to "around" 2 to show up. I called the office and sat on hold for a long time with the rep coming back and front saying he still trying to get a hold of someone. I explained to him I set my appointment in the morning for a reason seeing as though I have a delivery coming in the afternoon so there will be clashing and we would not be abiding the social distancing policy. Anyway I canceled my appointment. While I was sitting on hold I went online and scheduled an appointment with 1800 got junk and it was literally 8:25am. I picked the time between 8:30 -10:30 and immediatelygot a confirmation email. Literally once I hung up the phone with these jokers (Junk King) the guy from 1800got junk was calling me telling me they would be at my house before 9am. Now thats exceptional service. Moral of the story: Forget Junk King and call 1800 Got Junk. read more

BE CAREFUL!!! I recently contacted Junk King to give me an estimate for removing some furniture from a storage unit. I was told that nothing would be moved until I had the cost in advance. After being told that it would cost $107, I authorized them to move my stuff into their truck. After everything was loaded, I was told that the cost would be "a little higher". The person charged me $170, after I was told $107.00. I have contacted the company twice by email to try and address this issue, and have not received ANY response at all. BEWARE!! read more

Great, great, great! Booked online last week for a noon-2pm pick up window. They called at 11:30, arrived right on the dot and gave us a great price PLUS a discount for booking online. Wrote them a check and off they went. Had a receipt in my inbox an hour later. Will call them again, 10/10. read more

Junk King was awesome and quick! We requested a quote on Sunday and they were here the next morning - all the junk is gone! yay! The gentlemen who handled the removal were wonderful personable and professional. I would highly recommend them. read more

I was matched with this company when I submitted a request to Home Advisor to remove a downed limb after a storm. The limb was willowy, but I am a 60 year old female and I could drag it with one hand. The rep called me, I explained the limb, and he quoted $65 plus tax. The 2 man crew showed up at 5:30, and refused to haul the limb for that price. Their own quote, mind you. Then they left, and I am still stuck with the limb. Bait and switch? read more

Junk King exceeded my expectations! Arrived within the schedule window and hauled my stuff out and away quickly.

Staff was very nice. Prices were a little steep but worth it for where we live. I would use them again for sure

Could not be happier. David and Clinton arrived EARLY (when does that ever happen?) and were quick and friendly. Cost was absolutely reasonable. Will definitely use them again. read more

Great experience! Same day service. Was as little bit late but called to let me know in advance. Super friendly, great service, respectful of pets. A little bit expensive but well worth the great job. read more