We are here to settle my father in laws affairs due to him passing away. They staff here have been…read moreso accomendating and helpful. We've met some of my father in laws friends who were super nice also. The place is very beautiful and the grounds really taken care of.

Mom seems to be doing good there in her independent living studio, and reports that lots of…read morerenovations are now happening. Staff really do go out of their way to help her out, which is much appreciated. Apparently they're a non-profit, and if you go there and run out of money, they do not kick you out, which is reassuring. They are right across the highway from Ithaca College (IC) and have a partnership with them where residents can go audit classes, and professors come over and do programs at Longview. Mom's in a writing group that she loves. There are lots of concerts at IC across a busy road if a resident can get over there. It's not really walkable. Seems like perhaps there could be a little better coordination though between IC and Longview to get residents who don't drive over to events they might enjoy. Mom reports some ongoing grumbling among residents about the dining room, but also says she's had some great meals from them recently as well, which she often requests delivered directly to her room. They are still using plenty of stock photos on their website showing imaginary happy old people drinking wine in places that are not actually Longview, so I do encourage them to continue to eliminate those photos in favor of pictures that are actually Longview. Because it's actually quite an attractive setting in a woodland with a nice walking trail around the whole facility. I'm pleased to update my review to 5 stars and would say yes, you should definitely go check them out.

My father in law lived here from January until May, when escalating problems that he reported as…read moreabuse forced him to live elsewhere. Expensive health supplements that arrived after he left, were opened and stolen before we could collect them. Staff were unwilling to help locate them, police report filed.

My mother has been a resident for 4 years, at times theyre been short staffed but they raised the…read moreamount staff is paid by a lot and this seems to help, my mother doesn't complain as much about having to wait. The activity dept is wonderful, mostly because the director of activities is so devoted. Some nursing staff is good like Lily the day nurse, but for the most part the quality of care is good though can always use more CNA. Susan who works in the office is wonderful about helping with the financial part.

NIGHTMARE from Day One. The pics on their website are fake. Not at all how the place looks. They…read morelied & kept pressuring to admit family member as long-term care so they could immediately take control of the finances. They promised a private room but changed that once we got there. First 6 hours there, they didn't even offer to assist my 92 yr old Grandma to the bathroom after she came from a 5-week hospitalization. She fell twice the 1st day and had huge bruises on her arms and face the next day. They lost her $5,000 hearing aide and most all of her clothing in the first week. They ignored her dietary instructions and gave her meat although she is a vegetarian and didn't give her the protein shakes ordered by her physician. They soon strapped her in a wheelchair or left her in bed for hours on end, sitting in her own urine and feces all day. Every time we called, no one answered the phone. We would call several times in a row, several times daily. They told us that she would scream out in the night, which she had never done before at home or in the hospital. After the 1st week, she was nodding out when we came to visit. She told us they were giving her pills at night and told her "Now you'll sleep!" By Day 12, she had to be taken to the ER by ambulance (at our request) as she had gained nearly 20 pounds of fluid and was in congestive heart failure. They nearly killed her. I wouldn't let this facility care for my dog! My Grandma is now thriving and walking again after Rehab at a much better facility!