I really wanted to love this camp. My 5 year old son attended summer camp for a couple of weeks on…read moresome days. Although his counselor CJ was great, and the pickup and drop off was organized, there were some hiccups with snacks that I had ordered from their lunch program that my son didn't receive and some vagueness about whether the parents should be providing snacks or not. I was willing to overlook that again given that his counselor was on top of it, very courteous and caring.
However, when I picked up my son last week, on a typically hot, sunny afternoon, as soon as he saw me, he desperately pulled at my shirt yelling, "Water! Water! I need water!" He was so upset. Of course, I was very unsettled but tried to calm him, and asked him where his water bottle that he takes to camp every day was. He said he had lost it after the pool in the boys bathroom.
I ushered him toward the water jugs tent nearby and asked the counselors there for a cup, which they handed me, and gave him some water which he guzzled. Obviously I was very confused about why no one had gotten him water.
He told me that he had told his counselor Swordfish "23 times" that he lost his bottle and needed water. (CJ was not there that day apparently). He said they checked the boys bathroom but it has been locked and checked the lost and found but the bottle was not there. My son said that they "tricked him" because when they took him to the water jugs to get him water, they told them they had run out of cups so he couldn't have any. Excuse me?!
We walked over to Swordfish to talk to him about this and he was passive and indifferent, I was so perplexed! But I kept my cool. He was like to my son who told him that he had asked him a bunch of times for water, "Oh, did you tell me you were thirsty, sorry about that, buddy." I very politely said something to the extent that it was really important to provide the kids water in this heat, and again he just apologized robotically, nothing more!
So I went to talk to Michael who I guess manages there, and told him very politely about the situation and I was amazed at his blase attitude about it. He actually got a bit defensive and tells me that the water jugs are available during lunch. During lunch?? Lunch is at 11:30 and it was 4:45pm! And anyway swimming was after lunch. What does that have to do with anything ? The dismissive way he handled it make me feel extremely uneasy. My son is 5 years old. He runs around like crazy in this heat . He was so thirsty that it made him completely disregulated! And all these guys have for me is, yeah sorry.
What's more is that my son later told me at home, where he had a major meltdown and was completely off all afternoon and evening, that they showed him something "really really scary" at camp. Of course, I was all ears as my pulse elevated, keeping a calm mama facade. He said in the arts and crafts room they watched a video of a superhero who flew into a building and crashed and turned into a skeleton! Whaaat.
First of all, why are they watching anything?? I can put my kid in front of the TV for free at home. Secondly, why are they showing young kids anything like that? And without prior parental permission?!
Oh and the kicker? We found his water bottle when we got home. IN HIS CAMP BACKPACK. So these counselors have a 5 yo kid begging them for water and saying his lost his bottle, yet they can't take a moment to LOOK in his bag?!
No way am I sending my kid back here.