I really liked this place. The staff were very friendly and helpful. The animals looked like they…read morewere well taken care of. I never fed a lobster or a stingray so that was so cool. I also got to pet a little alligator which was really neat. You can buy food cups here to feed the animals and the fish. I highly recommend coming here!!

***WARNING*** These people are selling sick fish that will crash your tank!!! As if that wasn't bad…read moreenough, they gave completely WRONG and WAY outdated information on running my aquarium, and were condescending and rude about it! I'm guessing that is why their fish are sick. Do yourself a solid and find somewhere else to shop.

Whilst traveling through the grand lands of Colorado, I discovered a most splendid fish shop,…read moreperhaps the finest in the territory. The proprietor was an excellent gentleman, and the aquatic creatures were kept with remarkable care and beauty. A marvelous establishment most worthy of praise. - Sir Archibald Beaumont

Nate took the time to help me build my next fresh water fish tank. Wide selection of tanks, fish,…read moreand supplies available. Highly recommended!

Wide selection of salt water CORAL, SALTWATER FISH, and supplies. Owner took time to answer my…read morequestions. Several large tanks cover the showroom floor. Organized well. Highly recommended!

Long time reefer and recently moved here. Needed to find my "home" store. Went to multiple stores…read morein the area. Many were awesome, but Chris absolutely nailed the reef shop experience. I was treated with respect, kindness, and fairness. Great looking fish and coral! Now that I'm set up I'll be coming back frequently! First fish in the tank were from ReefKoi!

This pet store is really awesome. They have a great variety, and their business plan seems to be to…read morecarry everything, which is great for every level of consumer at any price point. The store is clean and thoughtfully organized. Their toy and supplement sections are fantastic, and they have a lot of toys that I have only been able to buy online previously. While customers can find some truly great brands of food here (Orijen, Honest Kitchen, Primal frozen, etc), the store also carries a rather wide selection of not so hot foods (Bil Jac, Kibbles n Bits, etc), so consumers should be sure to do their research since corporate philosophy does not prevent them from selling very low quality/controversial foods. One surprising omission in food/treats was Sojos. One disappointing thing, and something that will most likely prevent me from buying food there regularly, is that they do not track loyalty programs. Wag n Wash, Pet Pantry, and Bentley's here in town all have methods of tracking loyalty programs for foods that offer them (Orijen and Honest Kitchen are the two with which I am familiar). Granted, I can cut out the UPCs, save them for months, mail them in, and get a coupon for free food, I appreciate the convenience of a store doing it for me, and think that is something that sets apart true boutique specialty pet stores.

Last night we had the worse customer service I have ever experienced in this store. My husband and…read moreI came to buy some fish for our kids, the only person available to help was this bearded guy with no name tag and when asked for help with the fish he immediately expressed his displeasure with doing the task. I then seriously asked this guy if he did not want to do it, we could leave and purchase from a different location and he immediate answer no what you want, we asked him for a red fin (and gave us red heart fish). While scooping the fish he did not use care or concern for them, scaring them all over the place to the point of his frustration on not able to catch any, he then took all the water plants and tossed them on the dirty floor, once he had gotten the fish put them back in. Maybe a considering factor of why this fishes don't last long. I will say we should have walk out immediately but one I was not in the mood to argue with this guy and two didn't want to have a further altercation he seems like the type of person his head will boil up for the smallest of thing even more so with women. So definitely a bad taste for sure, not sure I want to ever come to this store again.

My daughter had bought a corn snake over a year ago from a pet store (not a Scales n Tails). She…read morediscovered his dead body today. My poor daughter wanted to know what she had done wrong, and rather than going back to the pet store, I called Scales N Tails and asked if we brought the snake in, if they could help us. I talked to Edward and he said he would do his best. When we got there, he was so gentle and caring towards my daughter and in his handling of the dead snake. He was able to tell us the most probable cause of his death. He spent a lot of time talking to us about how we could care for the next snake to make sure this same thing did not happen. I am amazed at the kindness of Edward and how he answered every question we had, even suggested my daughter hold one of their baby corn snakes to help her feel a bit better. This store has our full support for all future reptile needs. I admit I was leery at first they would be caring, but as I wanted answers for my daughter, I was willing to go. I am so thankful I did. I wish Edward could earn commission because he made us customers for life.

Purchased a cricket card a while back, the reptile that I had passed away(I purchased from this…read moresame place), so I haven't been back for him in a while, went in today and they would not redeem the cricket card... said they don't sell those anymore. It seems illegal for a company to have sold a promise and not fulfill it. **Edit** owner reached out and said he would give me the $5 worth of crickets that I paid for only if I remove one star review....

The staff here has always been wonderful. They're kind, friendly, and offer their help without the…read moreirritation you get when you go to larger pet stores. The prices here are higher than they are at chains, but shopping locally to support the community is worth it. I wish they had a larger bird and aquarium stock... And it'd be a treat if they carried any type of supplies for my pet chickens... But, They've even gone to the extent of making a special order for me (even though it never ended up coming in, or did I ever get a call about it). On one occasion, they let my baby pig try on about 5 harnesses to find one that fit, and they LOVED it. Not many places will let a pig inside, but it was the highlight of their week, they said. If you have a large dog, they have a do-it-yourself wash in the back for around $13, if you struggle doing it in your home or don't want to pay the prices of a groomer. My tiny Boston terrier doesn't need it, but he loves the treats he gets any time we come in. They also are more than happy to assist you with free doggy toe nail clipping, which makes that task so much less stressful. If you can accept a slightly higher price point than big chains, Pet Pantry is highly recommended.

This place is awesome! The dog wash is an amazing deal. They have plenty of treats to choose from…read moreafterwards and the staff is friendly. Found my new spot.

Best puppy training class offered here. Matt's a great trainer. We were very happy with the…read moretraining tips and customer service. I have to take 1 star off for the day camp facilities. This camp may be good for adult dogs, but it's not a good camp if you have to board a young puppy. Compared to the cost of other day camps, this place only offers a small amount of one on one time (about 45min in an 8 hr day,) and not enough potty time for a 4 months old.

We came in this morning just for a couple of things and the line was quite long, but I thought by…read morethe time we finish shopping and online, it would be fine, but it was literally 11 people long all the way down the first aisle. It wasn't until after it got to 12 or 13 people that a few more cashiers came upfront.

We have had Reef Encounters take care of our fish tank in our business lobby for quite a few years…read morenow. The owner and the people that work with him are wonderful! They take great care and pride in cleaning and maintaining our fish tank and fish. I would recommend them to anyone who was inquiring about fish tanks and/or fish. The fish they supply are healthy and friendly and have become a hit to our patients and family members. We have had a few of the fish for many years now. Wonderful business!

From the owner: At Reef Encounters, we offer a wide variety of aquarium services. We are almost always able to…read moreaccommodate our clients needs without jeopardizing the health of the animals, which is our primary commitment. We can work with you and your builder or contractor to create a built-in aquarium that is as custom as you want or set you up with something made ahead of time that can be placed anywhere in your home of business. Call us today for more information.

Helped us setup fish tank. We got a variety of fish and plants. He also taught my son how to take…read morecare of he tank.

Fish Ninjas has been incredible to work with! Aidan helped me set up my very first aquarium, and a…read moresaltwater one at that. He guided me through every step, from choosing the right tank size to selecting compatible aquarium mates and equipment. I've never met anyone who knows so much about sea life. His passion for his work truly shows; he's a genuine aquarist. Aidan is professional, caring, and mindful of budget, creating a step-by-step plan that made it easy and affordable to build the tank over time. I plan to have him back every two weeks to make sure my first aquarium is a success.