CUSTOMER SERVICE: I've had only great customer service at…read morethe CDA/Hayden store. They always have the tools I need in stock. They have a great prices and good pick up drop off option.

Generally very poor customer service and unreliable equipment…read more Rented a sander with electrical issues that caused me to loose production. Read the entire rental contract yourself before signing. Sales team will not assist you by pointing out important information. In general if you can get it from a big box store, you'll be better off choosing a different business.

We rented a bunch of tables, chairs, and linens for a backyard graduation party. Could not have…read morebeen easier. Thanks for all the help towards a great night.

Julie and her husband Brad are some incredible owners to work with here at Event Rents. Their staff…read moreis solid in terms of delivering and communication and they have been such a consistent company for quite a long time in Spokane. The warehouse of inventory is HUGE! I have used Event Rents for multiple events I have planned, my own wedding, birthday parties and they have always followed through. Delivery, consistency, and quality is truly the name of the game with these guys. I love that the staff have all been there for quite a long time. They all work well together and the selection of items that they have - is incredible. Anything that you need for an event they have it handled. Delivery is so easy - coordinating pick up and drop off times as well as adding on last minute items is always a breeze. I would recommend them for any rental needs for sure.

To anyone considering wedding coordination/planning - look no further!! We cannot emphasize how…read moreamazing Sam and her team were for our wedding. We truly could not have had the day flow so smoothly without her. We hired her as a day-of wedding coordinator, but we really felt she went above and beyond the "day-of" title. Leading up to the wedding, she went out of her way to reach out to vendors and start a clear line of communciation with everyone. She made us feel supported throughout the entire process - no question was too small or silly for her and she thought of every little detail. We trusted her opinions completely in our decision-making because it was evident that she was experienced and knowledgeable about wedding planning. She is also extremely responsive and consistently will text back within minutes. The day before the wedding, she coordinated our rehearsal and it was such a relief to have someone with obvious wedding experience walking us through the steps of the ceremony. She was patient and clear with all our family members questions and coordinated all communication and needs with the venue. On the day of the wedding, my husband and I found ourselves saying "thank goodness we have Sam" multiple times. She thought of every small detail throughout the day and was ALWAYS available to us. There are many MANY examples of how she made our day run smoothly, but I will list just a few here. She thought to build a small moment of time alone after our ceremony with snacks and drinks waiting for us so we could fully enjoy and soak in the moment. She also focused on making sure me and my husband were eating and drinking water throughout the day, and even magically appeared on the dance floor with water (and straws) for us! At one point on the dance floor, I got tired of my heels and sat to take them off - Sam was immediately at my side to take my shoes and put them in our hotel room for later so I didn't lose track of them. She also was protective of us and our experience throughout the day and wasn't afraid to speak up for us if anything came up (or in our experience, gently usher guests away if we weren't able to eat because we had so many guests wanting to greet us!) Sam really made our day so much lighter by fielding any and all questions from family and friends so that we could just enjoy the day. She also coordinated our vendor team and advocated for them and made sure that they all knew the plan for the day. Her involvement allowed me and my husband to focus on experiencing the day and spending time with our loved ones. Her team also did a wonderful job with setup of our decor and everything looked gorgeous. Overall, our wedding day went better than we could have ever imagined and we credit so much of that to Sam and her team! We would absolutely 100% hire her again and highly highly recommend her to any couple planning a wedding!

Perfect venue with great scenery and great owners. Would recommend for a wedding or any event.read more

Good equipment. They had everything ready on time. They helped unload when I returned. No hassles.read more

Well I Rented from these folks it was a good experience! I ordered everything online it was really…read moreeasy and convenient and was able to get everything that I needed to pick up. At pick up I arrived with my truck the two guys that loaded my truck added the tables and chairs to my vehicle. They made a mistake and miscounted by over 40 chairs. (That was a win in my favor). The chairs were really clean and it looked that they had been wiped down, the table cloths were dry cleaned and nicely pressed, unfortunately the tables were falling apart, there were nails and screws that were coming out of them. Luckily I brought a power drill with me and was able to go thru the tables and fix the majority of their them. At drop off they helped with the removal of the chairs and tables from my truck. Overall a pleasant experience. I would use them again!

Crisite, was our dealer at our Masonic event and was one of the most professional dealers I've…read moredealt with outside of Vegas. She was informative and explained to non-gamers who were first time gamblers how to play what to look for etc. she's not only made a great experience for us, but she created a whole new crowd of enthusiastic gamblers

What you see in the pictures is NOT what you get! The owner, Lisa, was the most unprofessional and…read morerude person I have dealt with across the many events I have hosted, and that wasn't even the biggest problem. She sent inexperienced employees to set up and it looked absolutely horrible. Thank goodness I had an extra day to set up at the venue and was able to reset the large tent (that was set up super skewed and leaning with straps twisted and knotted and looking ridiculous), restring all the lights to look professional (since the 2 young boys she sent with zero assistance had never done it before and were clueless) and move all the tables & chairs myself. The tables she sent were not the nice ones in the pictures. They were ratty, homemade, cut out of plywood tables that would snag the linens that were my own personal linens. The young boys told me it was because she overbooked and all the nice ones were at WSU. Fortunately, I was able to get other tables from another rental company who was amazing to work with. She sent the wrong tent walls, so we had to go without and was short a whole string of lights so I had to supplement with my own. I will never use Entertainment Warehouse again. I should have reported her for false advertising, really. It was THAT bad and that intentionally deceptive. Nice website though... DON'T LET IT FOOL YOU!

Maddie with Wild Sky Event Co. has worked with me as an assistant planner for multiple events and I…read morecan truly say she knocks it out of the park on every event we work. Maddie is attentive, organized and comes over prepared for anything that may arise. When talking to clients, she is level headed, kind and reassuring in every matter. She handles everything thrown her way with grace and works fast on her feet! If you are a client looking for a kind hearted, confident and organized planner or coordinator, Maddie is going to be a great addition to your vendor team!

Maddie was such a great coordinator for our wedding! She is incredibly quick to respond to emails…read moreand texts which is really comforting since a lot of other vendors in the wedding industry are not. She cares a lot about the details which meant as the bride and groom, we could just sit back and enjoy our day. She was our advocate on the wedding day which was fantastic and made sure everything was to our liking. Overall, she's an amazing coordinator and will make your day run incredibly smoothly. Thank you Maddie!!

Had an indoor galentines done by dreamdust picnics and it was so well decorated. Loved the service…read moreshe offered and the game options she had available. Super cute idea

From the owner: Dreamdust picnics is a luxury picnic business. We do all season picnics! Winter brings picnics with…read morea bubble tent and portable heater to stay warm. All picnics include table and decor, pillows, blankets, personalized letterboard and complimentary water. We have fun add-ons like games, food, Bluetooth speaker and more! We also do party rentals! We do picnics for -dates -friend gatherings -work gatherings -proposals -bachelor and bachelorette events -baby showers And more!

I have used this location (and a couple of their others when closer) for years in my commercial…read morebusiness. They have experience and know how to properly maintain their equipment to keep it safe and running to avoid downtime. They have always been very accommodating, professional and gone above and beyond the call of duty. Quick note: be wary of the negative feedback. I generally look at how many times folks have left a review and then it is usually only negative feedback. I can tell you that is the case for these guys. Fantastic customer service and good SAFE equipment, and years of experience in the rental industry. Todays lift rental is a perfect example, arrived on time, worked great and we are moving on to the next job...seamlessly! Can't recommend them enough.

I have used this company in the past and this time not only did give me equipment that was not…read morecharged so I couldn't use it for the first part of my rental .....they overcharged me an extra 1/2 day for the equipment I rented. They are thieves and DO NOT. One employee will tell you something and the manager does not back them. I manager stated he would never want to be an owner because doesn't like dealing with renters. I will never use this company again and I WILL be letting other companies not to use them also.