Our family loves Jump For Joy! We are a family of 12 with 10 kids, so we are no strangers to birthday parties and events. We use J4J for all of our party rental needs; bounce houses, slides, chairs, etc. They are very professional and always on time. The website is a little less than desirable, but that's nothing in comparison to their amazing pricing, great customer service, and quality products. We highly recommend J4J for all of your party rental needs. read more

Jump For Joy - Rental Chairs - Discounted Rate with Bounce House Rental - Party Equipment Rentals Near Me

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This is based on the experience and not the equipment. I had a call the day before confirming the bounce house. I understand that the weather was an issue because it was gonna rain supposedly. We agreeed that morning would be okay and if the weather will permit, it would be extended until the time we were going to end which was 5pm. The day of the event, it was already 80% chance of rain in the morning until 10am. They showed up no problem and in our area it wasn't really raining although it was cloudy. It goes on as planned not until 1pm when the pickup person went to our place to pickup the bounce house. He told us that its about to rain. I told him the weather has been like this and has been at 80% rain since this morning. The guy asked me to call the manager which i did. To cut the whole story short, we ended up letting them take the bounce house but the problem is rhey also want to take the tables and chairs that we rented also. The owners problem is that he has to pay the guys every pick up and he doesnt want to ask them to come back. I told him, "if the weather isn't an issue, both the bounce house and the tables should stay here until 5pm." They can take the bounce house but at least leave the tables and chairs and make them cone back later when the party is done. He said i can take it to the warehouse for free if i have an suv or i can pay the guys at least $30 to come back to pick it up. I was almost willing to bring it at a later time by myself not until he started shouting at me and telling me that i'm making it difficult to work with him. Sir, we are explaining our side and you are not listening. You're shouting at you're customers without letting them talk. I ended our conversation with, " there's no point talking to you and we shouldn't be having this conversation. " he's kot listening anyway. We ended up letting them take the tables and chairs also. I know you have lots of customers bit this'll be the last for me. Good luck and hopefully you can improve your management skills in the future. read more

Within an hour of booking, I've canceled. Ordering online was fine. Received a call about my order and pricing. As I was checking out in the second column was a total of one hundred seventeen dollars and some change with a cash option. In the notes to the vendor, I put "the $117 and change in cash is fine." , the sales guy calls and informs me that it's not fine. The total rounds up to $136. Ok, fine. I'll pay the $136 even though the website reads the cash that is received on delivery or Saturday will be 10% off. Possibly, the website isn't user friendly, convenient or I'm in the wrong browser. That was issue #1. The next issue is the delivery. It asks for event time and event end time. Most places will allow a 2pm, 3pm, 4pm drop down. Instead there's 2-3, 3-4, 5-6. This creates confusion if I say my party starts at 2 and ends at 4. It was easier for me to cancel than continue to discuss their website issues. I probably wouldn't even be writing this review if it weren't for his (Rosh?) his phone delivery and lack of customer focus. I put in Frisco but see it's in Prosper. Worked out for us both. read more

Jump For Joy - Party Equipment Rentals Near Me

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Disappointing This review is only about the experience not the equipment. The experience was so bad we agreed to never use the equipment again. We used this company for a work event for a preschool. I was not part of the initial selection of this particular vendor, just the person responsible for the invoice. A check was mailed to the company, using the address provided, early September for an event in November. The day of the event comes and the tent guy is last to show. The event started at 9 they arrived after 9. They pull into the parking lot (that contains families with children) but does not unload because there was an issue. Again, children are already on site, along with parent who are enrolled or potentially enrolling. I get called to the front lobby because of a payment issue. I feel embarrassed although i knew the event had been paid for. Upon walking into the lobby i see the schools owner being yelled at in the phone. I could hear the yelling through the phone. I look at the man representing the company and ask what's wrong. He says there's a balance due. I look into my file while asking for the amount due. I show the rep a copy of the check along with the owner. The owner of the school tells the guy on the phone, we have a copy of the check and hands me the phone. I introduce myself to the guy on the phone. I explain I'm from corporate and have documentation of the check. The tone of this man is still extremely hostile and just rude. He claims to never have gotten the check and that cash is needed. I explain this is a corporate sponsored event and we do not pay with cash. I tried to pay with me corporate card and they do not accept American Express. Finally after much back and firth i pay with my personal visa. But i had to pay a extra charge because my price originally given was no longer any good. They finally agree to set up. At this point the event has been going on over 30 minutes. I return to our office and notice our accounting that we have a check out that needs to be canceled, while request my refund since i used my personal card. I'm then notified.... THE CHECK WAS CASHED!! I immediately call the company to notify them of the error. I am informed that I'm talking to the sane guy as from the weekend. He was a lot nicer so i didn't notice his voice. He still insist that the check wasn't cashed and questioned, when and by who. Since minday was a holiday, we couldn't get a copy of the check. We could only provide the cash date from the bank statement. He informed me that he would check with his accounting department. Moments later i get a call back confirming the check was received and cashed. No apology, just an explanation that he wasn't informed of the check. He also states he will refund my visa. All this is before 10 am. I immediately get a reciept of refund. A few minutes later i get another call stating we owe $33. I ask why and the tone of the call goes back to Saturday's hostile manner. I'm informed that it's because the original amount was for a cash price and we paid with a check. I informed him that we do not pay with cash, it's always either cash or card. He claims the agreement was cash. I informed him that i wasn't part of the original conversation and he'd need to contact the school and if $33 was owed, I'd send another check. He seemed bothered but called the school. I called the school, but he got to them before i could. I was informed that we was BEYOND RUDE AGAIN. So they paid the $33 just to end the back and forth. Around 1 i check my account... no pending refund. I call my bank, NOTHING PENDING. I had to make an actual dispute with my bank, to get my money back. This experience could have and SHOULD HAVE ended so differently. Needless to say, we wouldn't use them again, not because of the equipment or cost, but because of the experience. read more

We had a carnival at our preschool and our original slide and snow cone machine fell through that same morning. I called jump for joy and they were able to save the day with a great combo slide and snow cone machine. They were all friendly and we definitely use again. read more

Great service, timely, and reasonably priced. They have a large selection of inflatables to choose from. Would use them again.

We rented a bounce house for a party and very pleased with jump for joy frisco. Delivery was on time and the bounce house was clean! Thanks for the great service! read more

Awesome fun for my child and her friends!! We rented a really big water slide that worked great. They came out and set it up super quick. Absolutely worth every penny!! :) read more

Don't use Jumpforjoy.com for your bounce house needs! They showed up to take the bounce house we rented for my teen girls' party at 9pm though we rented it until 10pm. The kids had to get out of it and all. The owner and the employees were rude and treated us poorly. And there were moldy chips in the bounce house they delivered. Update: the owners response is full of untruths. You weren't there sir so you don't know that we agreed to 10pm when they dropped it off and they did not tell us we had to call the office. And yes, there were moldy chips in the bounce house that I personally found before any kids got into it. read more

Showed up in time and set up was quick and easy. The bouncing castle was a hit with the kids got a princess theme one for my daughter. Definitely would use them again read more