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    Engine 9 Bounce

    5.0 (1 review)
    Closed 9:00 am - 7:00 pm

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    Response time

    4 hours

    Response rate

    100%

    Services - Engine 9 Bounce

    Inflatable rental

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    3 years ago

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    Our family loves Jump For Joy! We are a family of 12 with 10 kids, so we are no strangers to…read morebirthday parties and events. We use J4J for all of our party rental needs; bounce houses, slides, chairs, etc. They are very professional and always on time. The website is a little less than desirable, but that's nothing in comparison to their amazing pricing, great customer service, and quality products. We highly recommend J4J for all of your party rental needs.

    This is based on the experience and not the equipment. I had a call the day before confirming the…read morebounce house. I understand that the weather was an issue because it was gonna rain supposedly. We agreeed that morning would be okay and if the weather will permit, it would be extended until the time we were going to end which was 5pm. The day of the event, it was already 80% chance of rain in the morning until 10am. They showed up no problem and in our area it wasn't really raining although it was cloudy. It goes on as planned not until 1pm when the pickup person went to our place to pickup the bounce house. He told us that its about to rain. I told him the weather has been like this and has been at 80% rain since this morning. The guy asked me to call the manager which i did. To cut the whole story short, we ended up letting them take the bounce house but the problem is rhey also want to take the tables and chairs that we rented also. The owners problem is that he has to pay the guys every pick up and he doesnt want to ask them to come back. I told him, "if the weather isn't an issue, both the bounce house and the tables should stay here until 5pm." They can take the bounce house but at least leave the tables and chairs and make them cone back later when the party is done. He said i can take it to the warehouse for free if i have an suv or i can pay the guys at least $30 to come back to pick it up. I was almost willing to bring it at a later time by myself not until he started shouting at me and telling me that i'm making it difficult to work with him. Sir, we are explaining our side and you are not listening. You're shouting at you're customers without letting them talk. I ended our conversation with, " there's no point talking to you and we shouldn't be having this conversation. " he's kot listening anyway. We ended up letting them take the tables and chairs also. I know you have lots of customers bit this'll be the last for me. Good luck and hopefully you can improve your management skills in the future.

    Engine 9 Bounce - bouncehouserentals - Updated May 2026

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