Joe arrived quickly to tow my vehicle. It needed a new cable and a new battery. Joe did the work…read moreplus we agreed to have the car detailed as well. Picked up the car today. it looks like a Milliob dollars. We are so happy with the job.

Great experience with this towing company. They were on time, kept me updated the whole way, and…read morewere very professional. I really appreciated the clear communication and reliability.

The company came on time and gave very good service to me and very affordable prise I was very…read morehappy my mechanic friend called them for me the best company around town

Great service , had a M5 towed and they were great , great communication, great service will…read moredefinitely use them again if I ever need a tow

Willy was AWESOME! He picked me up off the side of the interstate in a timely fashion, and even…read moremade sure I could get to a location to get my tire replaced. His time and effort over exceeded my expectations, and saved the day. Amazing service! You saved an EMT during EMS week! Willy was SUPERB!

I called Mike directly as he was referred to me. My son didn't have AAA and paid $250 with…read moreProgressive Insurance for the last towing service. He needed his car towed to Bob's Automotive Services in Sunrise as the battery needed changing. I called Monster Towing and their response was immediate. Professional, efficient, & communicative . . . I will now be using Monster Towing. AAA lost a customer when their services started suffering about three years ago. Monster Towing, you've now gained three loyal customers: myself and my two adult sons as your fees are reasonable. Thank you for your commitment to excellent customer service during my son's time of need.

The owner and/or front desk receptionist has the worst customer service that I may have…read moreexperienced. If your car is towed by these people, they will NOT give you an invoice to show how much the charges are for the tow and storage prior to your paying the bill. Process that. I asked for an invoice and they hung up the phone. Look at the other reviews. I hope this company goes out of business.

My vehicle was towed with no notification. When you call to inquire about your vehicle; dispatch…read morehas no information. Dispatcher hung up the phone and had no information regarding pickup and costs of vehicle being at the facility. Customers are subsequently required to pay two days of storage because they're "closed". But how can you charge when you didn't contact customer. When I contacted Jessica, she was extremely rude, cut me off and hung up the phone on me. She was unable to provide any details related to costs or protocols. The towing company is open to dispatch, but not for vehicle to be picked up?

WOW ... AJ TOWING ‼‼…read more what a pleasant experience first off I Want to add how fast it took to answer my call AMAZING 2Nd I was so sad and didn't know anything about towing and I called a few other places but nobody seemed to answer and if they did they tried to charge me a arm and a leg the price from where I was going to where he left my car was far but he worked with me and and made me feel so comfortable I def recommend and I will be spreading the word out 10-10 thank you once again for the advice your support and for actually caring about your business and customers you don't find genuine people like this now and days G-D bless you to many many more success

I called them as they had great reviews on yelp. The reviews were accurate. They picked up my call…read morequickly, communicated quickly, came to me within the hour and accomplished what I needed. Very reasonably priced as well. Extremely happy with their service and communication.

Absolutely amazing service. He arrived in under 15 minutes after I called, which was a huge relief…read moresince my car was broken down on the side of the highway. He didn't just rush to tow it. He actually took the time to help me try jump-starting the battery and explained that my alternator might be the issue since the car kept shutting off. He then towed my car all the way from Kendall to Homestead for an amazing price. Everything was done with patience, professionalism, and efficiency. You can tell he genuinely cares about helping people, not just getting the job done. I highly recommend this company to anyone who needs reliable and honest towing service.

Called them for my work truck and they showed up when they said they would and did a great job…read more Thank you for your professional service. Keep up the good work!

Excellent customer service and quick response time with towing. Very affordable pricing. Highly…read morerecommend!

The response time was very quick. I received calls when planned. I had to cancel the project, but…read morethey had awesome communication and stood by ready to rock. We had talked thru the project, so I just needed to give the go and they would execute quickly. When this project is started again, I will definitely call them back to execute. Thank you again Mass Towing and Transport.