UPDATE AFTER SHOP OWNER RESPONSE…read more Nice try. I brought it back 7 days later with the receipt and was treated poorly. The saleswoman brought it back to the owner who refused. I tried to reason with them for a return or.credit and was denied this simple courtesy. Pretending to be courteous here doesn't change the review or my opinion of your shop. I would advise anyone to skip this shop. - - - - I purchased about $100 worth of fabric and notions a couple of weeks ago. I bought a seam ripper, too. I paid about $11 for it. When I got it home and took it out of the package I found that the point of it was dull, chipped, and it didn't work. I took it back with my receipt and was told that since I had taken it out of the package they couldn't resell it, so no refund or exchange. Wow. Obviously they don't want return business. Just imagine how you get treated if you buy a sewing machine from them and have a problem. It never occurred to me that a business would care so little about customers. Obviously I'll be shopping at the Fig Leaf instead, where they are friendly and make customers feel welcome and appreciated.

I had what I thought was a bobbin issue and brought my machine in for a tuneup. The woman at the…read morecounter spent 10 minutes looking it over and fixed it. She saved me money and because of her I was able to get back to my Christmas sewing.

Such an amazing store and owner! Noe and the ladies who work there were out in force for the NOCO…read moreshop hop, my first stop and I think I could have just shopped here and called it good! Small store, but packed with so much fun material. I definitely spent the most here. Noe also sold me a bag he had made that he had no more kits for. It was for a friend of mine who writes historical fiction (check out Stephanie Dray) about the strong women who helped frame what America was all about.

Noe and his team are amazing! I came in looking for material for a specific quilt, but left with…read moreanother pattern and a few goodies. I can get lost in here! love the fabric selection. there's also open sew times. look forward to scheduling with my buddies for a day of uninterrupted quilty time!

You might think you are in the wrong place but please park and walk back to 1408 because it will be…read moreworth your while to visit. The staff is very welcoming, knowledgable and very willing to spend time with the clients to make sure they have a great shopping experience. With my wife being a knitter we have visited many knit shops throughout the country and Canada and this shop by far has the most inventory of any shop we have been to. Although some of the products are a bit pricey you are paying for a quality product so it is worth it in the long run. They also offer lessons which we were not able to partake in but i am sure they are very good. Oh and did I mention that they are very friendly and fun to talk with. I f you are a knitter and in the area do yourself a favor and make time for a visit!

This was the coolest yarn shop i w ever been to! And I've been to a lot of them. It's in a…read moreresidential neighborhood behind the main house, in a carriage house. They've got yarn I've never seen before. And the owner was so knowledgeable and nice. I'd give more than 5 stars if I could.

HIDDEN GEM ALERT! I have passed this unassuming spot a million times and never stopped by until…read morethis weekend when we were in need of supplies for a friend's halloween costume. When we entered the building I instantly realized that the store is huge (though only part of it is accessible to customers). The store has LOTS of supplies in the back that are catalogued. Think they don't have what you're looking for? Ask first, but their products are also listed online. The door was locked when we arrived, but the gentleman working quickly came over and let us in. He also took us to the makeup room to peruse a bit too. The prices seemed super fair. Honestly, I thought that Theatre House blew their competition in the city out of the water. I love cappels downtown, but their prices are higher and it's a more crowded/compact store. The whole experience at Theatre House was great and I'll definitely be back!

This is one of those places that I've driven by countless times and thought, hmmm I wonder what…read morethat place is? Well, I finally had the chance to patronize it and I found it to be a surprisingly nice place. Similar to Cappel's and other costume/theatre places, Theatre House has a lot of stuff under one roof. the setup of the place is reminiscent to Service Merchandise and by that I mean that most everything is not visible to the general public, rather it is stored in the back warehouse. One can view their products online and bring in the id number and tada, you now have that costume or whatever. They do have a few catalogs that one can peruse and then tell a worker to retrieve for you. It's like having your own personal shopper, ha ha. They do have tons of hats and masks and some general costume items on display. I did find it a little off putting that the hats were like 10 feet above the ground and not really visible up close. Oh well. The worker that assisted me was friendly, knowledgeable, and fast at retrieving the items I needed. Prices are fair and there was even a discount section for bargain hunters. Parking is right out front and free. So, whether you are looking for a crazy, sexy, scary, weird costume, or just need some theatre makeup, this is a place to check out.

We just had a favorite and old small armchair reupholstered. It had been relegated to the…read morebasement for the past 10 years due to wear . . . . They did a great job helping us pick out fabric. Only took about 2 hours. The price was fairly reasonable and the quality is wonderful. We love our "new" chair. It did take them a little longer than we expected and hoped -- a full 3+ months, but that includes the Xmas holidays too, so . . . . Now we have the "new" chair back in our living room and it looks perfect, like it has been there for a while. They're easy to deal with, flexible, and very knowledgeable.

Years ago and in a land far far away (the island of Cyprus, actually) . . . My wife and I bought a…read moreleather sofa and loveseat. Over the years, the seats grew softer and softer, and more uncomfortable. We approached several repair shops in Fort Collins but were turned down. We contacted Gayle at Sparrow House of Design, not knowing she holds a degree in design and years of experience. The couch and loveseat are completely sewn, so no removing of the cushions. Gayle came to our house, disassembled the loveseat, trucked it to her studio, and a day later had it back to us with new high-density foam. A week later, she did the same with the sofa, and had it back that afternoon. Her work onsite was clean, fast and professional. The results were simply beyond our expectations. And the cost was much less than we had projected. We cannot recommend her too highly.

this used to be a wonderful shop because Ken is the opposite of many snobby quilt shop owners. now…read morehe has a team of snobby workers who guard the front of the shop and treat you like you are stupid and do t know what you are doing. if you have a simple question or go in there to buy something for your machine, you first have to convince the bitches up front that you actually know how to sew and your machine meets their standards. I will be taking my business online.

Amazing store !! The owner was awesome to work with and Holly was so helpful and patience. Would…read moredefinitely do business with them again

Drove an hour to get here based on their opening timing (5pm close) on their website, yelp, and…read moregoogle. Walked in store at 2:55 and lady sharply said "we're closed". I said but your website says 5 pm. She sarcastically & rudely said "well, there's this thing called COVID". And that their hours on their website might not be updated. I got upset at her sarcasm & rudeness and she claimed I "attacked" her first. (?) I replayed the conversation and sarcasm of "well there's this thing called COVID" when I had simply stated that their website listed a 5 pm close time. After my grown frustration over being told I was wrong "because of covid" and THEIR rudeness, The other lady said "sorry for offending you". I'm not sure what covid has to do with closing early (you decided to open!) and with not updating hours for customers (all the other sewing related stores I've since looked up had updated their hours), or being rude to customers. I am glad there are other quilt stores in the area.... no need to put up with that!

Pretty disappointing customer service. There are only a few dealers in Fort Collins so I thought I…read morewould check them all out. The sales person started every other sentence with, "if you could afford it...." I have never been made to feel like Julia Roberts in Pretty Woman at the dress shop, dressed like a hooker. But I did today. And I wasn't dressed like a hooker. I was in work clothes, caring for patients all Day. Even if I was a millionaire I wouldn't purchase anything from them. I had much better service across town anyways.

I've relied on Rockywoods's to supply my repair business for many years. I feel incredibly…read morefortunate to have them remain downtown Loveland-so convenient from Johnstown. Their hours are abbreviated for in person pick up orders so this requires extra planning, but not impossible. They ship quickly. They cruised right through Covid, continuing to do sidewalk meets and provide the service I needed so I could keep my business open too. From my point of view Selection could be broader but I think they carry the majority of what's popular in outdoor supplies. pricing is always good and they get style points for being willing to answer questions. This is an A+ business!

customer service is lacking. When I received my order, none of the bags that the zippers were in…read morewere labeled. Turns out they sent the wrong zipper puller to me with the correct zipper. But the zipper puller didn't fit the zipper. Had to reach out and ask if they sent the wrong one. They are sending a replacement, but they said they usually don't if it has been 5 days since you received your item. Which is a very short amount of time. Also, how Am I supposed to know you sent the wrong zipper if none of your bags are labeled? 5 days is a short time. if the company messes up the order, they should fix it no matter how long it has been.