The worst burger that I have ever had, the meat was dry and the bun was stale.

Nice looking, cool ambiance american style diner. I heard a lot of good things about the place and was quite excited to finally try it. I was very disapointed with the food.I took the quarter pounder burger combo with a meat lover mac n cheese. I also tasted the smoked meat poutine and a milk shake. The burger was quite dry and didn't taste anything special at all,what a disapointment.. Mac and cheese tasted like fake cheese with orange coloring . Poutine was lacking and wasn't special. The milk shake was not bad. I would not recommend this place at all. read more

ATMOSPHERE: Visually, it's a very nice restaurant. It's title is perfect for the vibe that they're trying to give off, the classic "vintage" look. And of course, they have a giant Jukebox right in the middle of the restaurant from which you can choose a variety of songs. FOOD: It's your classic American food. Greasy, big portions and comforting but not the best quality. They give you a lot of fries but they aren't the best. I wasn't able to finish mine. The burgers are pretty good though, just be prepared to bring your appetite as it can get heavy! PRICE: Quite honestly, the food is overpriced. Everything is extra now, even your choice of sides which is pretty disappointing seeing how the burgers are pretty expensive. I would only come here on rare occasions. SERVICE: The staff is friendly and efficient. read more

Awesome in every almost ever way! What more can I say? This place has over-the-top burgers that taste great. Not the kind of place to order a salad. Don't get the blue cheese chicken salad and you will be fine. read more

Since the West Island lacks a great deal of good places to enjoy a great burger, aside from the typical fast food chains. Over the years I've eaten at Jukebox, since it's been about a year or two I haven't eaten there I've noticed one big thing that changed. Their quality! It has drastically deteriorated. On the bright side, the retro decor is bang on in sticking to a classic retro style. Comfy tables, with comfy banquets. Now details about the food. Just a few days ago my friend and I decided to go to Jukebox, we were craving a good burger. Sadly, I couldn't think of anywhere else to do. We've ordered two different burgers, one with regular fries and the other with curly fries. As for the drinks.. Both had Sprite. Bonus points for Jukebox since they carry the entire like of Coca Cola, including orange Fanta! Sadly, their soft drinks tasted quite flat and watery. My friend ordered the Dean Cheese, 1/2lb of meat with the choice of cheese. You can choose the cheese of your choice. *Some have an additional cost. The burger was by no means 1/2lb of meat. It was a little pancake that felt dry and overcooked. All the burgers come all dressed. Pickles, onions, lettuce, and a minuscule amount of mayo. No Ketchup. The buger was very good in size and a beyond generous amount of curly fries. Sadly, they were clearly not cooked to order and had been sitting under a heating lamp for quite sometime. They felt soggy and dry. I had the Franky burger, which is an all dressed regular 1/4lb meat burger. The bun was pale white, overly light and fluffy. The meat patty was dry as well and it lacked warmth. Basically it was warm--ish. As for my regular fries... GREASY! Wow.. For each fry that I've picked up with my fingers, I was shinning of greasy. They also felt quite soggy and overly greasy with a unpleasant batter or greasy batter to them. I didn't enjoy them. Since the fries were served on a huge pile on top of each other, they've managed to get very soggy. A bonus point for not being salty! As for the service.. It was just "OK" I find many of their employees lack the interest of working there, and it shows. When I politely asked for mayo, I was given a plastic bottle of Hellman's mayo that you purchase at the supermarket. Hmmmm.. When I politely mentioned that my Fanta lacked bubbles, our waiter said.. "Ok, what do you want then?" I politely asked for a Sprite. Another bonus point, you have one free refill. Only on fountain drinks. If you order drinks by the bottle, be ready to pay a lot more. Overpriced if you ask me. As for their desserts. They lack flavour everywhere. Their ice cream is fluffy, light, with a terrible vanilla after taste. Their brownies.. Clearly filled with dark food colouring since the taste of chocolate simply was not there. For two people who ate only one burger each and two drinks at the price of $37.00 It was far too overpriced! There are many other burger joints who do have a stronger focus on their quality, customers, and value. I will be steering away from Jukebox and driving further to Chez Tousignant in Little Italy which is far better quality, great customer service and a better value for the quality. Their soft serve ice cream is outstanding!!! read more

Been here 3x in the last 2 months. Bad attitude and service is just getting worst terrible. They always make mistakes. Fries were cold and the waiter start to make excuses and then took the meal away. I said to waiter leave the meal and bring new fries and plate you can have the cold ones. He said no and Then he took the hamburger plate and came back 10 mins later but the hamburger was cold. Manager was not interested when we spoke to him. Guess our $100 meal /business is not needed .. read more

Love the decor and vibe to this place but Honestly worst customer service ever. And probably will never be going back there.

Nice-looking not nice to eat!! Do not order mac & cheese worst I've ever had. Out of the three meals I've had here only good one was the spicy chicken wrap. Fries or just okay nothing spectacular. read more

Jukebox - Mac & cheese - American Near Me - Dollard-des-Ormeaux, Quebec

We have known the place for 10 years and it has always been the place with great food and great service. Today, 22Jun2022, we wanted to go for my son's birthday (he loves the place) and we called 10 min before to confirm that their terrace would be open. We were assured that they can accommodate us. When we arrived we were told that the terrace is closed because of upcoming rain (I am writing 1 hour after we were there and there is still no rain and the sun is shining) and there is no way we can sit there. I have explained that we are ready to accept the consequences and if there is a rain we will not complain. They told me that it was a manager's decision. I have asked to speak to the manager. 10 min later I was told that the manager has left the premises and there s nothing they can do. Ruined Birthday, ruined expectations, ruined reputation..... read more

If you like to watch Riverdale, then this place is for you!! Or if you simply want to go at a place that's vintage and decorative. Perfect for pictures and theres lots of choice for food and desserts. It's a really big place so we never have to wait for lineups or whatsoever. If you get a soda drink, the second one is a free refill!! Would go again but it's far from where i live though. read more

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High blood pressure, cholesterol, but so Worth every dollar! If you wish to treat yourself to a 50s-themed diner serving an impressive array of excellent burgers (arguably amongst the best in the city), than look no further! Granted the prices may be putting off but the servings more than make up for it. Even their "half" sized smaller burgers are more than enough to satiate most appetites, and topped off with a selection of home fries (including but not limited to those classic curly "Suzie Q's" fries!), you are most certainly to leave full, or with a "doggy bag"! They also do other dishes such as hot-dogs ad "Mac & Cheese" which are also worthwhile to try. Also worth checking out are their milkshakes, which have been coined by many as the best in Montréal. Highly recommended, it's a great place to have a very "greesy-spoon" like meal in an ambiance sorely missing from most fast-food chain places. It's a good thing we don't live nearby or else we'd end up there quite a bit! read more

I think this place may be abit too hipped. I heard so many amazing stories from this place. The food was very good I have to say. I had the fried chicken and waffles, they were soooo good! And my bf had the grilled veggies and goat cheese burger also amazing. The place itself is huge, not very cozy but still cute in a retro way. The service was very fast and friendly. Unfortunately I felt like I was at McDonald's. Kids screaming and running everywhere, so loud. I'm happy I tried it but there are less commercial places to try. read more

BEWARE : FOOD POISONING I went here looking for a good burger but what I got was disappointment on top of disappointment. First the sweet potato fries were cold and soggy, the caramalized onions tasted burnt and old. The burgers were stale and hard to chew... Staff on duty behind the bar was rude and very cheap on giving ketchup packets. Last but not least I ended up getting food poisoning from here. Would I recommend or go back here again? NEVER ! You're better off going to baton rouge and paying the same price for AAA quality burger that won't disappoint. read more

Ew lol It's edible at least, but very low quality. It's good drunk food, because you want something greasy when you're crunked. We went sober though. He ordered some kind of greasy burger with thin curly fries, and I got the salad and a vanilla milkshake, and we split a pulled porc nacho apetizer with 4 chicken wings ontop. I'm happy the cheese stayed gooey the entire time for the nachos, but there was hardly any salsa. I'm happy the chips weren't too salty, but everything felt very "out of the can". Didn't feel like restaurant food. It felt like they went to a local grocery store and bought everything pre-made and threw it all together. Very disapointing. The guacomole side dip was totally bland. The pulled porc was wierd, but it's sauce was yummy. The chicken wings were yummytoo but all different sizes. Ate the 2 large ones first, and the 2 tiny ones 10 min later, which hardened from the air conditioner blasting ontop of us. The Vanilla Milkshake came with whipped cream and a candy cherry ontop, and they gave me the a the metal cup with the rest of the milkshake in it on the side which was nice of them. The milkshake itself was fine, but very little for almost 10$, I finished it in a few gulps. The whipped cream was warm and gross, and I personally hate candy cherries unfortunately. I wanted the smores milkshake, but when they told me the marshmallows were raw, and not toasted, I dismissed it. The salad was a joke lol SO MUCH LETTUCE! and they compiled my 4 selected ingredients all ontop to make it look good, but there was nothing underneath besides a tone of lettuce. Avocado was one of my selections, but they only gave me 1/5th of it and left it whole on the side of my bowl. The bowl shape was very cool though, it was tilted up, I think that was my fav part lol the havarti cheese was thinly sliced and not flavorful. My date looked nausious from all the grease from his burger, and he didn't touch his fries. I was afraid to even try one, they looked like very sad curly fries... so thin. I really liked the way the restaurant was decorated, but the air conditioning was way too much, we were freezing cold x,x Gave me a serious case of nippleitis which forced me to slouch my back to hide them behind the high counter cause I didn't want to embarass myself on my 1st date with that guy... thank god my shirt was black! The person sitting behind my date kept on hitting the bench seat and jerking my date forward lol The waitress was incredibly polite, but there were way too many people there. Once it got crowded, it took forever to be noticed and leave. read more

TLDR: Average food, less than average service Firstly, let me start by saying the waiters are very nice and friendly. Unfortunately, that doesn't explain the numerous mistakes over the two nights in a row I was there. For example, our orders were forgotten or mixed up. The first night the waiter completely forgot my friend's milkshake. The second night, I ordered the banderis burger and was brought a beliveau. When he brought the lettuce bun I knew it was mine so I waved indicated it was mine. However, I didn't hear him say the name, but my friends did which is why when he asked who ordered it they didn't point it to my direction. When I pointed out it was the wrong burger, the waiter questioned if I was sure I ordered the correct burger. Fortunately, as previously mentioned, my entire group had heard that I ordered the banderis. I would have eaten the burger if it didn't contain two food items I dislike very much: guacamole and mango salsa. It was also difficult to get a refill of water. It is rare for me to give such a low rating, but the just a-ok food and all the mistakes means I will not be coming back unless I have to. I will say that I do appreciate the various bun options and the option to replace your fries with a salad. If you want mediocre food in a fun environment with great milkshakes this place is for you. read more

Jukebox - Franky beef burger lettuce wrap and Greek salad - American Near Me - Dollard-des-Ormeaux, Quebec

Went here yesterday afternoon. Wow- what great burgers! and huge portions! Service was not the best that's why I gave 4 instead of 5 stars- but the food was really good. I had the hot rod and the wife had the gleason which she could not finish- I was happy to help! The burgers are probably twice the size of Five Guys ones. Don't get the gleason unless you are pretty hungry! For the people who think it is overpriced/expensive- get real- this is a restaurant, not McDonalds. Just for fun I checked Jack Astors... they have burgers at $14 and shakes at $5. Uhh... that's the same price. The only slight complaint I would have was the service was ok but not great- they had baby chairs but did not offer it even though I was holding a baby, so I went and got it myself, and they could not substitute our kids ice cream for a small milkshake because they only have one size... so we got the shake anyhow... and boy am I glad we did... delicious! Definitely will be going back! read more

Avoid! Went with my sister, waited almost 30 minutes to be seated (because "the kitchen was behind", there were plenty of seats available) even though we were told 5-10. Host never returned even though more people came in after us. When we sat down we were greeted by a rude waiter who was also covering the drink / milkshake / sundae station. We both ordered Pepsis. He came back about 10 minutes later with a Pepsi and a glass of water. Took another 5 to get that fixed. By the time we ordered I had finished my drink and decided to see how long it would take to get a refill without asking - timed 35 minutes, after which I ended up asking another waitress because our waiter was MIA. Shortly after we got our food. My burger was barely edible - the meat was decent but the bun smelled and tasted too gluten-y, I ended up not eating the bun. I also ordered a poutine for an extra $3. It was the Susie-Q fries, cheese curds and sauce. It was so cold it seemed like it came straight out of the walk in. Because our waiter never returned to ask how everything was, I ended up asking the first person I saw for a new one (ended up being the manager or something) and got the replacement in about 5 minutes. The poutine was bland. I didn't even finish it. As far as the restaurant itself, my sister had a broken seat (akin to a rocking chair, the seat of her side of the mini-booth wasn't bolted down). The music was a mixture of modern pop (top 40) and Christmas (even though it has already passed). The bar area is too close to the mini-booths - a large group came in and were practically standing on us while waiting for their seats. All in all I paid 18.17$ after tax. The food was bad but the service was worse. Even McDonalds is better. read more

We've been here twice as a family. The first time we came, it was a "meh" experience, but decided to come back a couple of months later in hopes that it was a one-off bad experience. Unfortunately, the food is bland - nothing appears to have salt in it. Mashed potatoes contained absolutely no seasoning whatsoever, the fries were seriously undercooked (borderline raw) and for what you get, it seems very overpriced. Burgers were fine, but definitely nothing to rave about. I truly wish this place had better food, because even if service was a bit spotty, I would be willing to pay extra for decent comfort food and for the fun 1950's diner ambience. Unfortunately, our experience at Jukebox left a little something to be desired. read more

Pros -Fun Ambiance -Original menu items -Solid burgers Cons -Overpriced -Uninspired salads -Slow -Unequipped Comments: I waited like an idiot while a party of 3, who came at the EXACT same time as me, ordered, ate and left before a waitress even greeted my table of 2. I wanted a grilled chicken salad. -No chicken. -Ok, sub for tilapia. -No tilapia. -So much for options. Got a shitty spinach salad with a half sliced asian pear and a turkey patty plopped on top. 2 Salads 2 Drinks Bill: $50.80 3 visits in one: First time, last time and one time too many! read more

Very nice place... Good Vibe... Lovely atmosphere... Decoration and setup is simply beautiful. The service was great... We had fun. Very family friendly and kids friendly. The food is not the best in town but value for money is excellent. read more

Jukebox - Humphrey Burger - American Near Me - Dollard-des-Ormeaux, Quebec

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Bigger doesn't always mean better. Don't get me wrong: the burgers were not bad. Not by a long shot. We don't need a burger, however, that casts a shadow over your dinner guest.....or do we??? I found the ambiance fun bordering on cheesy. The burger itself was good - not great. I did, however really enjoy the desserts. They have May-West or Joe-Louis ice cream sandwiches amongst other things. I chose the latter and was happy I did. In the end, the place is OK. Not worth going out of your way for. It tastes dangerously close to a chain restaurant that you might find in small town Ontario or in the States somewhere. Its lacking something... read more

Jukebox - a towering burger with a mountain of fries - American Near Me - Dollard-des-Ormeaux, Quebec

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Jukebox is a safe bet when you're in the west island and in the mood for good comfort food. Service is prompt, portions are generous and prices are totally reasonable. They make one of the best veggie burgers in town - IMO. read more

Great place and ambiance. Good food. Servings are huge. Too loud but it's a good spot in the west. Will go again.

As far as burger joints go, this is probably one of the best ones around. First off, yes it is a little pricey, burgers average around 15$ and milkshakes from 5 to 7$. They also have mac and cheese (which my fiancée loves), salads (who goes to a burger joint for a salad anyway?) and floats and sundays. I highly recommend the standard burger and shake, so approximately 21$ a person. HOWEVER, the price tag should not deter anyone from trying this place. The food is as good as you can get when it comes to a diner. Everything (short of the pasta and ice cream) is made fresh, from the meat to veggies, which is all in full display. Everything on the menu is fully customizable, 4 choices of buns, 3 of meat plus a vegetarian option and countless topings, curly or sweet potatoe fries, everything from Twix to May West for milkshakes and sundaes, floats can be injected with lemon, cherry vanilla or other flavours and even the salad can be made with anything to your liking (if you care for that sort of thing). I'm sure they would let you customize your mac and cheese if you asked - perhaps like the guys from epicmealtime got to do, but to a lesser extreme. The burgers are delicious and easy to vary between visits, the fries are great - i recommend sticking with the curly sues and the milkshakes are the best ones i've ever had (yes better than Dairy Queen and the likes). The portions are monstrous. The burgers are more than enough for the average person along woth the mountain of fries. The milkshakes are served in a nice, tall, retro glass with the excess not going to waste and being handed in the metal cup it was made in. These portions shouldn't be served to any kids below 15 years old, unless they are shared. I have never made it to desert and I have a healthy appetite. I've personally introduced numerous friends who have ALL loved it and return frequently. I am astounded by the amount of negative reviews I have read about Julebox, I will never jugde a place by a bad waitressing experience as that can happen anywhere to anyone, even high-end restaurants. I have found the staff to be bery accomodating in my visits (cold fries, no sweat, they'll give you a fresh batch in seconds). The atmosphere can get loud as this is a family oriented restaurant and it is always busy. I've heard that 5 guys would ruin Jukebox. No way, no how, never gonna happen. Everything is better at the Juke. All in all, if you don't mind paying a litlle more (5-8$) than for Harvey's, you will get A LOT more for your money at Jukebox. The atmosphere, the food, the portions all make it worth going, again and again. read more

Overhyped and overpriced. The burgers are soggy and dry. I tried a salad there and omg it was the most disgusting thing ever... their shakes are good though read more

Stopped here to grab some food before my visit in Canada came to an end! 50's styled decor and feel with pictures of Elvis Presley lol cute little joint & their milkshakes were great! But the food was typical. The burger was dry so I couldn't finish it! Nothing special at all to be honest! Also the curly fries are definitely better in the states! other than that an a-ok experience! read more

Jukebox - American Near Me - Dollard-des-Ormeaux, Quebec

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I had a good burger with a bacon poutine! So good! I will say is a must go when you want a good burger for a good price! Burger with fries starts at 6.95$ so cheaper than macdonals read more

Jukebox - Yummy - American Near Me - Dollard-des-Ormeaux, Quebec

I just had the regular poutine with bacon and it was amazing. Couldn't have asked for a better one. Their cheese fries my friend had were also very very good. I'd like to go back and try their shakes read more

This is a bit like Johnny Rockets ( with 50's diner decor), but that's where the comparison ends. Jukebox let's you can make your own burgers. Choose your patty, choose your bun and then the toppings. It all goes towards a great result. Don't forget to match your meal with a root beer float or a chocolate fudge milkshake for the full experience. They also have sweet potato fries as an alternative from the regular fries or Suzie Q's. As for service, it was great. One criticism is that the music was a tad loud--make sure you like classic rock and roll. In the end, it's a nice treat for some nostalgia and very family friendly. It is not the place for a "quiet" romantic dinner unless you wish to seduce with a delicious burger. read more

Jukebox - American Near Me - Dollard-des-Ormeaux, Quebec

2hours!? We thought this place was just an attraction because of the 50s styled diner theme but you know what? ... It was all that and more! The music playing on the jukebox/photo-booth was just loud enough for us to hear each other chew cos' she's a loud chewer. Tons of variety on the menu from make-your-own burger to poutines to milkshakes to etc. It was delish! Definitely coming back just for the ambiance and the food. The service? It's okay. Food came pretty fast despite what others say. Next time you're there, look for the greaser in a leather jacket sippin on a cherry soda pop. That's me, cos' The Cobras we'll be headin' back! ;) read more

I went there and i did like the meat but the bun i chose was horrible. I like the milkshake and the fries. We can even go to the jukebox and chose our own music. read more

Unimpressed... Maywest ice cream sandwich had frost burn. Not taste to meat. Bun could have been stale. read more

Nasty, nasty place. Don't go. The atmosphere is such a cute vibrant idea but that's where the thrill stops. For and service and price are all read more

Hey this is a really fun experience and the food is great. I found it too be too loud for me but I loved the food..

Everyone loves their burger when we stopped by here for lunch. Very accommodating restaurant that even offered to do bunless burgers. The deserts looked absolutely amazing. Definitely want to come back and have their kitchen sink desert which has every ice cream flavour and very topping in a miniature kitchen sink. read more

Their portions are enormous! The veggie burgers are very good and surprisingly they have a lot of vegetarian options. Also, the interior decor is very nice. I definitely recommend! read more

Jukebox - Poutine veggie burger with curly fries! - American Near Me - Dollard-des-Ormeaux, Quebec

Jukebox was worth travelling almost 2 hours from Lasalle to the West Island and getting lost for half an hour and walking forever. It really was. We almost gave up and turned back and went downtown but I'm glad we didn't! I ordered the buffalo chicken poutine and a banana split milkshake (which was delicious), one of my friends ordered a burger(not quite sure which burger but he said it was delicious!) with a side of poutine and a cheesecake milkshake and my other friend ordered a chilli cheese dog and a side of poutine with a chocolate milkshake(I think). SO filling, I couldn't finish my food so I brought the rest home. We really wanted to order a desert, but we were way too full. Jukebox is worth the try and the long distance. The atmosphere is beautiful and breathtaking. It felt like it came right out of the 50's. I will definitely go back, no doit about it. But it would be really cool if they opened one downtown(my only complaint). read more

Jukebox - gorgeous decor - American Near Me - Dollard-des-Ormeaux, Quebec

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Have been driving by this place since it opened and after seeing it profiled on You Gotta Eat Here we finally decided to try it out. Make sure to bring your appetite because the servings are pretty generous. The ambiance is very retro and fun my daughter said she felt like she was in an episode of Riverdale. The wait staff was friendly and efficient. I had the the Hot Rod (bacon, caramelized onions jalapeno, jalapeno havarti and lettuce) with a side of sweet potato fries and blue cheese dipping sauce), My daughter had the Frankie with a Caesar salad size and a Strawberry Milkshake (delicious) and the hub had the Meat lovers Mac and Cheese. The food was very tasty although I thought my burger was going to be a little spicier and it was a tad overdone but still good. The Mac and Cheese was loaded and also very good. Will definitely go back read more

A bit late (8-9 pm) in the West Island and dining options disappear pretty quickly. We came here, the place is pretty busy with mostly young suburban kids. I found the burgers a tad pricey (most are $14-16 with fries and no drink) The saving grace was the small quarter pound burgers with a glass bottled Coke for $10. Good deal, good burger, nothing amazing. The fries were decent too. If you're starving though, it's probably best to get the larger burgers, but by then, you're paying $20 for a burger, fries and a drink. The decor and ambiance were OK, it would probably get on my nerves if I went here too often, too much vinyl and chrome. read more

This place has a classic American diner feel to it, the staff works hard at making your visit really enjoyable. They have tons of classic burgers and also specialty items, like the "hulk" burger, a cheeseburger between 2 grill cheese sandwiches! There milkshakes are outstanding from cookie dough to espresso Bailey, incredible. They have a variety of sides from chilli fries to curly fries to Mac and cheese! Check this place out. read more

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