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    Judith A Purcell DDS

    1.0 (1 review)

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    6 years ago

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    People searched for Oral Surgeons 266 times last month within 15 miles of this business.

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    1st Advantage Dental - Clifton Park

    1st Advantage Dental - Clifton Park

    (16 reviews)

    As an autistic patient with significant dental anxiety, I am writing this to warn others. I have…read morestayed with this practice for 2 1/2 years because the previous providers were careful and neuro-affirming. Today was a complete failure of care. Clinical Safety & Professionalism: The new hygienist was incredibly rough, 'digging for gold' and causing me to bleed--something that has never happened here before. To make matters worse, they didn't even confirm my penicillin/amoxicillin allergies until AFTER the procedure was over and I was already bleeding. Judgmental Conduct: I felt deeply judged and stigmatized for taking Doxy-PreP. The hygienist knew nothing about it, had to look it up, and then treated me with an inappropriate, 'positive' bias. As a patient, I should not have to educate my provider on preventative care, nor should I be made to feel uncomfortable for my medical choices. The Office: There is a sign at checkout apologizing for a doctor and hygienist leaving, which explains the drop in quality. While the reception and checkout ladies are perfect and deserve 5 stars for their professionalism, the clinical side is currently unsafe and unprofessional. If you value your privacy, safety, and energy protection, I strongly suggest going elsewhere.

    The staff put the wrong doctors name on m paperwork to my insurance and they wouldn't pay because…read moreit was a doctor out of network. when you call the recepionist Kathy says it's up to u to know what your insurance covers like they won't tell you before the work you have to guess what kind of place does that too there patient

    Adirondack Oral Maxillofacial Surgery

    Adirondack Oral Maxillofacial Surgery

    (65 reviews)

    Once again. I have had a wonderful experience. Unfortunately the main reason for coming to this…read morepractice was to have an evaluation of my tooth. My appointment was for 7 am. I got there around 6:45 and was greeted by two very happy and cheerful young ladies. After filling out paperwork I was promptly called in' Mandy did a wonderful job preparing the room for the time when I was going to be seen by Dr. Chang. Upon looking at my tooth he agreed that it needed to be extracted and asked if I wanted to go ahead and doing right then. I of course said yes since I had been in a lot of pain. He successfully removed it without any complications. I would recommend this practice and would also highly recommend Dr Chang. Thank you for making this an easy process.

    Disrespectful. Lack of care…read more Lack of urgency, Lack of compassion Untrustworthy billing. Greedy unnecessary cash grab. SELF-serving flip flopping of network participation Possibly targeting some patients? Ask questions (record) because once they extract those easy hundreds from your insurance for the 15 minute consult and panoramic/X-rays, you are STUCK! You will lose HUNDREDS when you want to change oral surgeons after you find out they suddenly demand the " highest" cash deposit .. or find out the office just made the network policy "change" to exclusively make things difficult for YOU! The delay waiting for the apt. and benefit grab of hundreds for that first appointment, makes it harder to switch to a better office like Cap District Oral Surgeons. BEFORE a CONSULT, and before you walk through that door, require they contact insurance for a prior auth and obtain a COPY. Actively involve insurance! DONT BE THE DESPERATE FOOL they profit from! Their shadiness cost pain, delay of care, and loss of 2k worth of an annual dental insurance benefit. After rep verified procedure was covered in full by insurance with no deductible, the manager changed it up to require a cash down payment for the surgery now stating the "surgery" was billed differently allowing them to demand cash also!!! All of it should have been with our insurance - with no deductible! How in the world can the X-rays and expensive 15 minute consult be in network and covered at 100 %, but the extractions also covered at 100% demand a huge CASH down payment at the highest estimated cost! UNETHICAL????

    Evergreen Dental Care

    Evergreen Dental Care

    (4 reviews)

    With an estimate of over $3,500 for ONE tooth, I decided to go elsewhere. In getting my x-rays…read moretransferred over, the new dentist could not read them as they were not formatted correctly. As well, I got grilled by Chi's wife when I told her I was switching dentists. They have my 88 year old mom going every 3 months for a cleaning. Correction: they HAD. No more.

    I am very disappointed with the ethics of this provider. I was told by Dr. Chi that I would need a…read moreroot canal, but could see an endodontist If I wanted. I declined, but changed my mind since my financial situation changed and I now have low income dental insurance. I really liked Dr Chi and his office staff. The office is very nicely decorated and clean. They have new and sophisticated equipment which always makes me feel more at ease. I called to cancel my root canal appointment and I asked IF I could get cleanings and future fillings with Dr, Chi. (Using a specilist who would take my new insurance would save me $2700k - Dr. Chi's fee for root canal and crown). I was told NO I had to get my root canal with him ONLY and I could not even return there for cleanings or fillings!! This literally brought me to tears on the phone with his wife/receptionist! She didn't seem very understanding or compassionate. She just said he has a strict standard of care. *** Here is the kicker though! Today I went to a very well known root canal specialist who has been practicing for over 30 years, and he said this tooth/molar needs to be extracted because it is so severely cracked that a root canal would not even be successful! * standard of care, eh!? I really question the ethics of this dental practice. The root canal specialist said he has never heard of a dentist dropping clients for wanting to see another provider. He also said that it appears as if Evergreen is more motivated by money than standard of care! There are a lot of great dentists in this area who are more interested in the health of their patients, than the money in their pockets! I'd be wary to go here $$$

    Judith A Purcell DDS - oralsurgeons - Updated May 2026

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