Tamara in parts went way above and beyond in sourcing a part for me…read more Making many phone calls and emails to find the little unnamed part#, locating it and getting a quote. Far beyond any expectation I had of good service. Thank you so much.

Thanks Mark for your reply but Ryan your sales manager and your parts manager have never returned…read moremy calls or emails. We can only assume that what we heard about terrible after sales service was true. I even tried getting the missing part through the Kelowna location but I never heard back from them either. I guess it's running rampant throughout the company. Rod

My brother and I were on an RV trip from Seattle to AK. On our first morning in Merritt, BC the…read moretemp dropped into the mid 20s. We turned on the furnace, but only the fan would run and no heat was coming out. We were referred to Citation RV in Kamloops and arrived there a couple hours later. We checked in at the front desk and the woman took our info and said Clay would meet us out back. We waited out back a few minutes and Clay showed up and asked us to turn on the furnace. We no heat was coming out he placed the handle of his razor knife over 1/2 of the furnace exhaust and viola the furnace/heat kicked on. He said he had seen the many times as it is a manufacture defect- they won't admit!! He cut a washer in half and placed it in the end of the furnace exhaust to test it- it worked perfectly. Clay then welded it permanently in place and tested it a final time. It worked great and our furnace worked the rest of our trip. We were out of there in little more than an hour!! I would not hesitate to take my rv there again in the future and recommend them with the highest rating. Super service at a reasonable price. Thanks again Citation RV!! Mike & Jim

We brought our malfunctioning Dometic fridge in for repairs. They diagnosed and fixed the issue…read morepromptly. I would recommend them to anyone in the area needing service on their RV or components. They also have a large number of RV parts and accessories, that we were able to browse while waiting for our repair to be finished.

Brutus spring is a Kamloops hidden jem. They can literally do everything from cars to heavy…read moreequipment. Their ability to problem solve, fabricate and think outside the box has really impressed me. Thank you Nick

There is no part of my experience with Butler that I was not happy with…read more Great people to deal with. Glen

Had an excellent experience buying our first Travel Trailer at Butler Auto & RV Centre. I can't…read moresay enough wonderful things about all the people who served us, especially our Sales Rep Brent and the 'finance guy', who went above and beyond to get us our trailer on a very quick turn-around. Also a shout out to the tech team for taking such good care of us. A big thank- you to everyone! We are very satisfied. We looked for quite awhile for a Trailer that met our needs. We wanted to buy locally to support our local businesses so we were happy when we finally found what we wanted at Butler. I highly recommend Butler Auto and RV.

Worst experience and poor excuse for a trailer repair facility. 7 months and not a darn thing done…read moreto fix our trailer but a dab of silicone.Week after week, month after month, chasing the STRV rep; and leaving message after message or email after email - only to have more excuses when she did returned a call or email (few times over 7 months) . Always an excuse about being busy, being on vacation or having their supplier here or there not get back to her for parts or decals In the end,the straw broke and we got fed up for good. This, after the summer season now gone and they said they did not have the ability to get what they needed - something they could have had the courtesy of telling us from the first weeks on. If I could review them lower i would. I picked up our beloved trailer today (to take to another reputable repair facility) and sadly our trailer was never even touched , it was returned back to us caked with dust/dirt and obviously baked in the sun on some forgotten lot off-site. Sad as hell. The other repair facility btw assures us that the parts needed are available and our trailer can be fixed within weeks. Don't go to South Thompson RV, it is not a place to take your trailer for repair

From the owner: Outdoor adventures? We've got them at South Thompson Motors in Kamloops. We're your source for a…read morehuge selection of new and used RVs. Our inventory includes Classes A, B and C motorhomes, fifth wheels, toy haulers, truck campers, cargo trailers and travel trailers. South Thompson Motors offers flexible financing options to help you start enjoying the RV lifestyle. We also carry a wide array of accessories and have a full service repairs and maintenance department. Visit our website to view our complete lineup or call us for more information.

I originally dealt with their Victoria street location. Getting tires changed was no problem. Went…read moreback to same location a week later to replace rear brakes and to get them to look into why the rear passenger tire was losing pressure. They literally wasted my one day off and gave me the run around. To make matters worse I don't think they even bothered to properly check the tire as today I ended up going to their Mt Paul location and got charged $40 to repair a valve on a tire that wasn't even 2 months old that one of their stores failed to fix. I should have waited and gone to Integra to get my tires done at least when they fix a tire you had purchased from them they don't charge you. So big lesson learned will never be dealing with Kal tire ever again

I have been coming here for tires, rims and tire changeovers for many years. They honor work done…read moreat other Kal Tires for warranty, and once you figure out how the system works (need to book in advance and if you want a quote, it can take a few days sometimes) then its smooth sailing. I would recommend this location if you have a ride to get to and from it for your appointment. The staff are usually very helpful and the pricing is always upfront.

Great service! I called last Saturday as my exhaust was falling off and they fit me in first thing…read moretoday (Monday). Only took 90 mins and that includes the wait for parts from Napa. Very professional and friendly. Highly recommend.

I was visiting my cousin in kamloops and blew a tire on the side of the freeway. I had contacted…read moremy cousin and her fiancée and they were on their way to help. Meanwhile a very kind gentleman, Conner Petrie, who works for ok tire kamloops stopped to help change the tire. Though i knew how to and was in yhe midst of changing it, i was doing so with the meager tire uron supplied with yhe car. Conner used his power equipment to quicken the change. I offered to pay him but he refused. Out of his generosity to help others, i am thankful he offered his help. Thank you again for the assistance Conner

Great people to deal with!! Explained the entire process start to finish and there was no…read moreunexpected surprises or costs!! would highly recommend!! Thanks again for making buting an RV so easy!!

From the owner: When you're ready to purchase a new car or RV, come to Denco Auto & RV Liquidation Centre. Serving…read moreclients in Kamloops and the surrounding area for the past 15 years, we have a large selection of new and previously-owned vehicles. Our dedicated and friendly sales team will work with you to find a vehicle that's right for you, and create a payment plan that suits your financial needs. We are regulated by the Vehicle Sales Authority of BC, and we have built a reputation for reliable and trust-worthy customer service. Come visit us today to meet with our sales team!