Bought a second hand omega in Japan that was constant late and can't hold power…read more Japan shop wanted me to bring it back and the nearest omega is in SF.. Glad to find Lukins who were able to fix.. Took about 2 months A little expensive but still cheaper Than official omega service Works well now. Would recommend! Very knowledgable

I'm happy to find Lukin's after a horrible experience at another watch repair shop in Sacramento…read more The other shop scratched my dial, bent my watch hands, and replaced the crystal with a horrible after market one. I brought my vintage Omega piece over to Lukin and after a few weeks, the watch was beautiful. Lukin did an amazing job restoring my watch and replacing the crystal with one straight from Omega. Lukin will be my go-to for all Omega and luxury watches.

Excellent work, professional and reasonably priced services…read more I took my wife's fancy watch to have the band adjusted and new battery put in. It was quick and simple for Mr. Nick Thank you, Mister Nick!

Don't even try this place. I got here at 12:00 and nobody was here. The guy showed up 12:16 and he…read moredidn't even say hi to me. All I asked him was "what's your store hours" and he lost his temper and said it's my f business. I can open whenever I want and then he asked me to leave. Absolutely wrong. Absolutely rude. Absolutely unprofessional

Very great experience! Quick and honest service for my watch resizing and friendly service. I will…read morebe coming back

I had the battery replaced on my watch. Not only was the service courteous and quick, but the…read morerepair cost was amazingly low! Bonus: he has a delightful collection of wall clocks hung around the place! If you need a watch repair, I happily recommend this shop to you!

Excellent service. I visited the store to have my watch strap adjusted, and the gentleman assisting…read moreme handled it promptly and with great care. He completed the adjustment perfectly and refused to charge me for the service. Truly outstanding professionalism and customer care. I highly recommend this jewelry store. I can't believe there are still people out there who would help others without any expectation. Thank you and your team.

Michael helped me get the best diamond for the best price. Great service and very professional…read more Highly recommend him!

Wonderful place to buy beautiful jewelry, everyone is so nice and go the extra mile!!read more

Really great experience here. Serena and the rest of team made fixing my chain so easy and fast…read more Big thanks to Manny for the pendant it's beautiful. Another thanks to Serena, she really went out of her way for my family, and we appreciate all the help and being so welcoming

Watch batteries replaced Very helpful…read more Very professional Will use them again Great local company

I was really excited to come in and look at wedding bands since my fiancé had my engagement ring…read moreset here and previously had a great experience. Unfortunately, the experience was very disappointing and honestly confusing. I came in with my newborn son and my mom, and after waiting a few minutes without being acknowledged we walked up to the front desk to ask for help. A staff member assisted us and showed a few bands. When I found one I liked, I asked if it could be made in yellow gold. She said she would check with the vendor and offered to clean my engagement ring so I could look at the bands with my clean ring. After a few minutes, she returned with my ring, and when I asked to try on another band, she told us she was now helping someone else and couldn't assist us further.This was surprising since she had been helping us the entire time up to that point. I was ready to move forward with purchasing a ring but never received an answer about pricing and was told no when I asked to see another option. Overall, a very disappointing experience.

I called on Christmas Eve to see if he could replace the battery on my Cartier watch. I drove there…read morefive minutes later he replaced my battery within a few minutes while I waited. He tested my battery before replacing it. It was only $25! He provided really great service and is a lovely person. Thank you so much. For those who have commented that they were surprised this location only takes cash, you are blind. It's very clear with the signage at the store they only take cash. It's not hard to always have at least $50 in cash on you for situations like this

Super fast service. I came for resizing, less than 5 minutes and my watch was ready ! Friendly…read moreservice as well and fair prices. I'm definitely coming again. I loved this place.

Excellent service! He had me out the door with my two watches in 15 minutes! Friendly and fast…read moreservice.

I always take my watches here to get battery replacements. For three nice watches, the total was…read more$24 and the batteries were replaced quickly while I waited. Because this shop is near my job and I wasn't working that day, I first went to a jewelry shop near my home and they wanted to charge me $56 to replace the three watch batteries. Instead, I took the watches to Frank's and saved $32. Plus, customer service is always great!!

Ray was awesome, changed my watch battery, and repaired the band on my Tag Heuer for a great price…read more Was in and out in less then 30 minutes, definitely a master at his craft!

Read this review! First of all, I am not totally ignorant when it comes to jewelry, but I was…read moretotally taken advantage of at Ray's Jewelry Repair. I had previously brought in a watch for a new battery and the old battery was so old that it leaked a bit. It had to be cleaned and a new battery installed. That repair was $200 cash as he does not accept credit cards. At that time, I felt it was a bit steep, but not so steep that I did return for another repair. I brought in a 14k white gold ring that had I broken in a fall, it was basically missing the band part of the ring. The band was NOT a wide band. I took that ring in at the end of 09/24. I finally called Ray in Feb or March 2025, as I had not heard from him. I asked about the repair and was told he had not worked on it and that he would call back with a quote. I did not hear back, so I called back again and I was asked about sizing. I called back with the size and was told I would get a call about the price. Finally, I got a call a couple of weeks later and was told the ring was ready. I asked him about the price as he had not called me to get an OK to proceed. Oh, he was sorry and the cost was $340. $340 to attach a new band! I told him it would be a while as I don't readily have that kind of cash sitting around. He did offer after calling me back to let me make payments. Payments for a ring that didn't even cost me $200 and for a repair that I never authorized. He then offered to drop the price to $280. This job was worth approximately $150 after consulting with two other repair shops. The final outcome/price was $240. Oh, he did offer to take the ring apart again, wish I had done that. Go there at your own risk.

Really impressed with the professional staff and quality service! Received great value and fast…read moreturnaround on resizing my wedding rings for our 31st anniversary! Nice showroom and huge selection too! I'll be back:)

Best jewelers in Sacramento! You need honest buyers and sellers? Check. You need luxury watches or…read morecustom jewelry? F-ing check! You need repairs? Check! This is your One Stop jewelry shop in the Sacramento area. Narek and his team are the best. There is no one better!