Hector, the owner of Accent Tile & Stone is right there in the store when you come in. You get…read morepersonal service. He is a lifelong, helpful, commonsense man that has been in the tile business for 40 years. He is the only one in Lubbock Texas that gave me a good price. His tile layer, that installed my front outdoor entryway tile is William Rivera. A young family man with 10 years of tile laying experience. He did a perfect job and did everything possible to make the tile look good and long lasting. You can ask Hector for my address and come see the perfect job William did.

We had our kitchen countertop done with engineered quartz. About 3 years later it developed cracks…read morein two area. We contacted Hector in March he insisted it was in the manufacturing process. He would contact them. Around and around we have gone no resolution. Finally something would be done. Hector would replace countertops and backsplash for $700.00 less then original price we paid. BFD!!! After more research he didn't install them correctly nor will he do anything about it. Do not trust Hector or his company.

My former boss recommended Audra to me after I ran into issues with my original contractor. I had…read morewater damage from a faulty water line and so this was going to be 90% insurance work, but I still wanted the best outcome for my money, as well as my insurance company. It was the best decision I've made in a long while. As another reviewer noted Audra also met me at the flooring shop and helped me pick out a lovely luxury vinyl plank and I am very happy with the results. Her husband Jeremy is also the lead installer and his crew was professional, punctual and spot on with their time estimate. Today, September 3, 2025 they are about to finish up. They swept up debris and any other items from the demolition and the installation. I've already recommended them to friends. Thank you Audra, Jeremy and your crew. LizH

We hired this company to put flooring and trim into a commercial space. The trim job in the…read morebuilding was left unfinished that the wife said could have been done, they left old dry adhesive for the trim, were unresponsive when we asked for a small refund to finish the job and the husband and wife who own the company do not communicate well with each other. We ran over a month behind getting into the building. It's like they gave up on customer service when they received our check.

Mike and his team did an incredible job flooring my home. We were given excellent guidance to suite…read moreour price range with quality product. Installation was timely and well done. 2 years after our first experience, Raider Flooring came out and did yet another STELLAR job finishing out our 900 square foot attic space. Its now a new living space that greatly increases the value of our home. Thankful and blessed by this local company! 10 out of 10 recommend RAIDER FLOORING!!!

i just moved to texas and wanted a new floor. 4k square foot home. im a woman. i know how to…read moretile a floor as my husband was a contractor before he passed away. i used to help him. because the home is larger, i need to buy the tile in one lot, then buy all the other supplies in the next lot. the website looks great. but.. there is no pricing. there is no way to tell what anything costs and zero way to do any comparison shopping online. i love the idea of supporting a local company, so i called this company first, before homedepot. don't waste your time. these (/sarcasm mode on) lovely gentlemen (/sarcasm mode off) will laugh at you if you ask the price of tile. they ask for specific. i give a brand, more snickers. again.. "nope.. cant tell you, we have too many." ok... then tell me all of them. i'll wait. more under the breath snickers. is it because im a woman? is it because you plan on changing the prices and thats why you dont have pricing? i've had that happen to me with a carpet company, so i know the "screw the customer" game of refusing to give pricing. Even homedepot lists prices!!! they have millions of tiles too! horrible people. i called him out. i said.. "you think its funny that i am calling you to get tile for my house? why are you laughing at this attempt to make a large purchase?" more laughter! i hung up. Then some asshat called me back! i had zero interest to hear what some scammer wants to tell me. if they refuse to give a price, you can bet they are going to change prices and scam you later!!!! DO NOT USE~~~ PS! Mike (the horrible owner) just made a rebuttal! Mike is claiming "no one laughed"? That is a bald faced lie. That guy did laugh. multiple times. How dare you lie in a response!!!! Shame on you!!!! Go listen to the recording!!! 1,000,000% he is laughing!!!! Snickering at me every time I asked for a pricing! Clearly, you have set yourself up and your opaque pricing so that you can cheat people or change pricing! You are denying that he was laughing, please, lie to yourself, but DO NOT LIE about what happened! I am now going to plaster this review on every single social media platform. You do not get to lie about what happened on the phone!!! NO

Worst place ever. Do not come here it's not good. If you're considering a place to go do not come…read morehere. It's very bad and small. Price way too high as well.

Update: The second bath has been finished awhile now and it is great. They increased the…read moreinsulation, and made the whole wall glass which really makes the room look bigger. I really wish we had at least done this bath years ago.

Flatland did a great job cleaning three bedrooms with carpet at a reasonable price. Will…read moredefinitely use again!

Very professional and great work! I will use them again for sure. Highly recommend…read more They did some repairs on my carpet areas.

Very professional and quality work, at a reasonable price.I had a shower door installed. They…read morepicked the door up for me at home depot and had it installed in no time. I highly recommend this company!

From the owner: Family owned and operated. Serving Lubbock and the surrounding areas for over 30 years. Senior and…read moremilitary discount.

Yates put in my Carpet ~ They were so good at this ~ efficient and knowledgable~ Carpet layers…read moreunderstood what needed to be done and carefully moved my furniture ~ Love Love Love my new carpet

They took out our old flooring and installed Travertine. It turned out beautiful except.....they…read moredidn't remove our expensive baseboards and they got all mucked up, ruined!! They should have removed them or suggested we remove. They all have to be replaced! On top of that they put a cheap wood threshold rather than ceramic. We most likely will not have our flooring done here again.