Starving because I had to drop off and accompany my friend to a surgical center in the building next door, I decided to have my late lunch here. A friend of mine loved to go to Juan Pollo in Covina location. Not sure if they're franchise or individually operated. I ordered the 2 pieces leg and thigh chicken with 2 side order meal with no drink. The cost is $10.99 plus tax. I chose rice and green salad for my side. The portion is not bad at all and I left feeling full! I couldn't even eat the green salad and only ate 1 out of 3 tortillas. Basically I gobbled everything up and I dont know if it's because of the starvation, but I loved how juicy both chicken pieces were. One big downside for me was how oily these chicken pieces were. Way too oily for my liking and I was honestly questioning it whether they roasted or deep fried the chicken given the amount of oil on my plate. But the meat part is definitely juicy! Way too hungry to think much, I just removed the skin and toss them aside. The rice is definitely different unlike other rice in similar restaurant. It's flavored with chicken pieces, green onions and other seasonings that make this bowl of rice special. There's lots of parking so I dont think parking is gonna be an issue. The establishment can be a bit cleaner but I love how friendly and courteous the staffs were. They greeted each customers coming in and out. I would come back again especially for the chicken and rice but I would probably ask if they can make mine less oily. read more

Juan Pollo - Thigh & Leg Meal with rice and green salad. Big and juicy chicken pieces! - Fast Food Near Me - Chino, California

The food tasted great the chicken was very well cooked along with the rice and ingredients inside. Seems to be a very popular place as when we were leaving there was a line. Better than the other one Pollo chain outside of the area that I visited. Went with the Cajun sauce which was pretty decent not really spicy. To Taco plate seems to be a good deal for those who are not that hungry. Burritos are about 12 bucks read more

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I stopped by Juan Pollo on my way home and purchased the two chicken , x large side and tortillas & salsa deal. The chicken was perfectly cooked. I asked for the potato salad as my side and it was delicious. The order came with tortillas and salsa. I requested for corn and mild salsa as my husband can't handle hot ! I I took my food to go ! Sorry no pictures I totally forgot ! I was hungry ! lol The service was courteous and prompt. I will be back ! read more

What a joke. Refusing business and running out chicken? I'll never come here again. Wasted my gas and time coming here from far. I went to another chicken shop down the road and they gladly accepted my order and did it quick. They were cheaper too. Don't recommend read more

A following visit after the "dry chicken experience" was much better. I requested chicken fresh off the rotisserie this time and the friendly staff happily accommodated my request. Chicken was succulent, flavorful, moist and delicious. The hot pico di gallo was freshly made as are the excellent rice and beans. Service here is always good. Highly recommend read more

Often imitated but never duplicated! There are many knock off Juan Pollo restaurants but it's hard to beat the original. Their rotisserie chicken is great but my favorite item here is their potato salad. That creamy goodness is a must-have when you come here. No Ragrets! read more

This is a solid chicken place, and the potato salad is where it's at - with carrot slices, olives - really unique and yummy. Service is always good here and food comes out quickly. Their hot and regular salsa complements well with breast/thigh meal that I get, add $1 for a soda. I've tried their burritos, hard shell tacos, soft tacos - all of which are decent; but I'll avoid the nachos - it's not in the style I enjoy and veers towards a bit dry for me. read more

The potato salad smelled sour and was spoiled! Second time ordering potato salad from this location and thought the first time was just a fluke so gave it a second chance as I haven't had this issue at other locations. They pre-pack the larger portions and who knows how long theyve been sitting there. read more

The team is really nice here. My mom comes in here from time to time and they're really sweet and patient to her. She'll ask when the fresh chickens are coming out and will willingly wait. She'd like to pick the chickens out herself if she could and the pieces. She'll ask for that senior discount too without question, but they're really nice. One day she had a price mixup on a promo price she saw. She was ready to try the ontario store to see if the price was different and called the ontario store from inside this store. They explained to her all promos are streamlined so no store offers different prices. So unfortunately for her the price got raised from the last time she saw it. They could no longer honor the price, but they showed her some extra love on the order which made her really happy plus gave her the freshest pieces. Good service here, especially to our elders. read more

Not worth $12 a bowl to be digging out bones for my family. This place struggles to do a good job. Also mislabeled the bowls which messed up who got what items. Thursday night staff needs help. read more

Juan Pollo - Bones in the Juan Bowls - Fast Food Near Me - Chino, California

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My husband and I stopped to pick up lunch yesterday as we were passing through Chino. We've gotten take-out from Juan Pollo many times, but this my first review. We got Juan's big burrito with chicken. It was decent, but there wasn't much flavor. The salsa definitely helped. Their potato salad is always good and never disappoints. I prefer their rotisserie chicken with beans and potato salad. This location is really nice with lots of tables. Some of their other locations are take-out only. read more

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Ordered catering for Easter and it was a hit! Everything was fresh and tasty. The party packages are plentiful.

We love the flavor of the chicken and the pieces are bigger than el Pollo. The potato salad used to be better until they took out the black olives. Very fast service and a friendly smile. Being disabled, I wish they had a drive thru, but their chicken is worth the pain of walking in. read more

Beware of your extra dessert options! Ordered rice pudding (store manager said they got the batch yesterday) had mold in it. Yuck! read more

Juan Pollo - Fast Food Near Me - Chino, California

Few chickens out there taste so intensely of chicken than those pulled from the rotisserie at Juan Pollo. There are citrusy birds and herbaceous birds and heavily sauced birds, but Juan Pollo serves up chicken qua chicken. The skin is really too perfect for a fast food place. But if there is one gripe, it is the result of the entire chicken being treated as one single ingredient, so that when the dark meat reaches perfection, the white meat has been overcooked for a long time. But that's easy enough to ameliorate: order only thighs and legs. As for the sides, they offer a three card Monty of side dishes; two are transcendent, one is banal. You'll want to select the rice and potato salad, leaving the beans back in their pot where they belong. The potato salad consistently wins over everyone who tries it, myself included, though I'm not sure why. From what I can tell, it's essentially cold mashed potatoes with heaps of mayo and scant bits of canned black olive, green onion and shaved carrot, yet it continues to reach the ideal for potato salad every time. You really never want to eat potato salad prepared any other way. And the rice, imbued with chicken bits and bullion is such an Umami attack, it's really not surprising that this regional chain was founded by a Japanese American. The founder, the late Albert Okura, was something of an original. If you visit the Chino location, all the Juan Pollo heritage is tacked up on the wall for your wonder and amazement. You can see how they used to throw parades and hold Miss Juan Pollo beauty pageants. Okura even purchased the town of Amboy with the intention of turning it into a Route 66 amusement park. Okura led the life of a local legend. Ps. When asked whether you want hot or mild salsa, always select hot. It is, after all, a classic tomatoey Cal-Mex style salsa, therefore not really all that hot - yet still delicious. This might only be my preference, but I think their food goes better with flour tortillas rather than corn, so I suggest selecting flour, although this may only be a matter of opinion. read more

The thing I like about Juan Pollo is that the quality is always consistent. It's a bit more expensive than going to El Pollo Loco but the favor is vastly superior. My Wife and I love their Potato Salad. If you're in the area I would definitely recommend you giving it a try. read more

Great service, friendly staff and better tasting than other JP locations. Excellent quality and freshness. Cashier was very good - even included extra coupons. read more

Juan Pollo - Order window - Fast Food Near Me - Chino, California

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I just needed to grab some beans for my chili Verde that I'm making tonight. After getting tea at Boba break, we walked over to Juan Pollo. Medium side of beans was 5 something. I also asked for a small side of hot salsa, which was complementary. It wasn't busy the ladies working were pleasant. read more

Juan Pollo - Fast Food Near Me - Chino, California

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I went yesterday and the Young man at the counter, whose name started with O and the other gentleman were very accommodating and helpful. I was a difficult customer trying to decide what I needed. They were so patient and my family absolutely loved the food! read more

Environment was ok. Service was good. Food was alright. Pretty chill place to eat and hang out

Stopped by to pick up some potato salad ,in my opinion Juan Pollo has the best potato salad in regards to fast food, grocer potato salads . Quarter tub of potato salad was enough for us and it taste very good. They have many food items on the menu.The service was courteous and friendly, and we received our order in no time. There's inside dining and outside dining, plenty of tables and chairs to sit down and enjoy your meal and there's plenty of parking . The handicap stalls are by the front entrance. read more

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TMI warning‼ I don't know what happened but today I ordered a chicken quesadilla with potato salad. It was bomb however, I've been having diarrhea since I've ate it around 12:15pm. As a matter of fact I'm writing this review while....... relieving myself......for the third time today. Maybe you guys need to clean something? Because this doesn't make no sense. I've never had diarrhea eating from this place read more

I love Juan Pollo... their rice, potatoe salad and salsa are my favs to take to functions. I came in here for their taco soft taco plate and some sides and everything was clean. The young gentleman working there who made my meal were super welcoming and professional. Will def be back to this location. read more

I love the girl staff here they're always smiling interactive with the customers, engaging and showing their beautiful smiles and beautiful attitudes plus the food is great and they have different options like the quesadilla and the nachos which are delicious. This is a great location big ups to Ada and Adriana read more

Always very good quality and fresh. Love this place and can always rely on it for good dinner

$30 dollars for one chicken?? Are you crazy? Lost my business that's for sure and I used to come here every other week.

I got the mini meal. The chicken was so dry! like it's been just sitting and waiting for somebody to get it. I called and complained! Talk to Sandra and she said I Will let them know. Sandra was very nice about it. I told her I had to let them know. read more

(Jan. 30/25) I've been to this establishment plenty of times and have finally left a review. The establishment is easy to find and there is plenty of parking for you. When walking in, the place is always very clean and the staff is quick to greet you and help you with your order. Today, I was served by Andrea and Josh who are fantastic hosts and really make you feel welcome. They know I usually get my favorite entree and one I'd recommend to everyone called the "soft taco platter" and it's three soft tacos served with chicken, lettuce, cheese, and tomatoes. I always like to get my tacos with extra cheese and tomatoes. They also have this very tasty "spicy cayenne pepper sauce" that is a great compliment to any of the dishes there; especially the tacos that I frequently get to enjoy. I get the 75 cent portion because I enjoy it so much. The food is priced well for the quality and the amount that you're getting. Additionally, I want to make a shout out to Ariél for consistently making the food with quickness and according to my modifications. He even remembers me from times before and is ready to make my hearty entree with ease. Although, there may not be enough room on the inside to fit a large party, there is also seating on the outside on their location for you to enjoy as well. Think of it more like a quick stop place for you to enjoy your food and be on your merry way to your next destination. read more

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If it's not Pollo Loco, my 2nd choice is Juan Pollo. Excellent chicken flavored, rice and beans are delish as well. Plus their potato salad is also delish. Love their meal deals. It never disappoints! read more

The chicken was delicious. We also had the salad. It's a good size for 2-3 people. But the beans were very salty. Everyone is very friendly and they acknowledge you as soon as you walk in. read more

17.99 2 whole chicken Wednesday's .. with Med potato salad, their hot salsa that has carrots in it & large rice. Corn & flour tortillas, add a horchata & call it an evening ,, happy belly happy family. Lasts a couple Days for dinner and lunch. Girls here are patient and A+ service. Skin on their chicken is best, moist chicken. I've had their crispy chicken tacos and those are worth the trip here also. They have value family meal deals & lunch specials. read more

Much better than other certain chicken restaurants that are more prevalent. Fast service

My cousin and I were looking for a lunch spot but the places we were familiar with were gone. That's when we stumbled across Juan Pollo. This was a nice little stop. They had a basic menu of chicken, frijoles and rice, oh yea can't forget the tortillas. It was perfect. Their chicken nestled in a tortilla with a little rice and beans with tasty salsa was just yummy. Chicken was moist and flavorful. Not too expensive nice simple little place nestled in this strip mall. Totally recommend read more

Juan Pollo - Fast Food Near Me - Chino, California

Very much enjoyed the pollo and potato salad, but had to throw away the rice. The rice was over cooked and not worth driving back to request a refund read more

Came here for lunch, the inside was clean & employees are pleasant. The main downfall for me was they didn't have any hard shells prepared for my huge craving of two hard shell chicken tacos. Pretty quick with my order so definitely can't complain about any wait time. read more

Food was great and customer service was even better took my large last minute order and wish they had an option to leave a tip when using a card hopefully that gets added for future visits thank you read more

Went over Superbowl Sunday. The one on Philadelphia was clean with good parking. They were all prepared for the on slot. Quick, efficient and super friendly. Met the owner of the Chain, what a great guy. Wonderful roasted chicken, great sides including the world's best potato salad. Beats the KFC, Popeyes, El Pollo Loco by a mile. read more

Even though I am not a huge fan of Juan Pollo, this place is clean and well taken care of. Service here is fast and the workers here are always very polite. This is my favorite Juan Pollo in the area. read more

I called to place an order for Father's Day on Saturday. Serena answered the phone and took my order. She was helpful answering all my questions and being extremely friendly and polite. I don't think she knows how rare that is nowadays. I was extremely thankful to her for help but more impressed with her customer service! Please do not let this type of employee get away because she is a keeper! read more

Love the food at this place. Definitely recommend! Environment is dependent on location but overall clean but not fancy. GIve them a try. read more