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    JT Mechanical

    5.0 (1 review)

    Services - JT Mechanical

    Plumbing inspection

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    9 months ago

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    Mr. Rooter Plumbing of Kalispell

    Mr. Rooter Plumbing of Kalispell

    2.7
    (17 reviews)

    I'm entering this comment specifically to counteract the Matt H. comment because this needs to be…read moresaid. Having screwed up a half dozen water heater element replacements I gave in and called a plumber. 4 or 5 of the most highly rated couldn't come in less than 5-7 days. Mr. Rooter came out in 4 counting 2 weekend days! My call was managed by a very professional young lady who sent me a text confirmation and a reminder a day later of the name of the plumber. On the day of repair I was sent another reminder and a phone call that he was running late. (Who does that anymore?) I was sent a text showing me a picture of my plumber who was on his way! The plumber that arrived at my door with a smile was.... Jon. The dastardly scoundrel in the other review. Long story short, Jon was the most professional and friendly business individual I've ever had the opportunity to work with and even though the repair was way more than I wanted to have to pay, he showed me 4 different costs of repair and fully explained everything. He did a complete repair of my water heater including removal of scale build up that could have been 15 years or more, and both elements! I want everyone to know that you get what you pay for with Jon Murdock and Mr. Rooter. You are, in fact, getting gold standard service!

    Mr. Rooter Plumbing turned a simple plumbing job into a nightmare. Their work broke my pipes and…read moreflooded my house, causing extensive damage. What should have been handled quickly dragged on for nearly three months before repairs were finally completed. The worst part wasn't even the damage--it was the attitude. From the beginning, their staff was rude, dismissive, and acted as if I was the problem, despite their mistakes causing the disaster. Communication was poor, customer service was worse, and accountability was nonexistent. If you value professionalism, quality workmanship, and basic respect, look elsewhere. And way overpriced

    JT Mechanical - plumbing - Updated June 2026

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