WORST NIGHTMARE EVER. As a bride whose big day was nearly RUINED as a result of booking this limo service, I feel it is my duty to STRONGLY ADVISE AGAINST IT. Don't always trust all the positive reviews you see (that was my mistake) because chances are they're eliminating the negative ones. Go by other people's recommendations if they're available to you. This limo service is not at all professional and doesn't care about how badly it screws you over. Here's my sad story: I had booked JT Limousine out of Brooklyn well over a month before my wedding day. I had a contract set up right away, and paid my deposit. No problems. I called a couple days before the wedding just to again confirm the time for pick-up, and to make sure everything would be on-schedule. This also went smoothly. The problem occurred when I walked down to the front of the hotel to wait for the limo, fully decked out in my bridal attire--gown, bouquet, shoes, jewelry, and pounds of makeup...in nasty July heat. My 4 equally as uncomfortable bridesmaids and I were looking forward to stepping into the spacious, air conditioned limo that would take us to the church. 5 minutes pass by and the limo still hasn't arrived. I figured it got stuck in some traffic--I was, after all, located in New Jersey. I decided to call just to be safe. I called non-stop multiple times and NO ONE answered my call. At this point I was panicking because I knew that even if the limo showed up within a few minutes, I'd be a little late. I kept calling, and still no luck. Really?? By the time someone picked up, my mother was pulling up to the hotel curb so we could all pile into her small car and rush to the church. The guy on the other end of the phone sounded flustered and incompetent. He actually had the nerve to tell me to call back later! LATER?! I had to tell him the deal was off, I was already very late to my own wedding and quite clearly couldn't afford to lose more time. Feeling like a Grade A loser, I crammed my messy, sweaty self into my mother's car along with my bridesmaids. I'll take a second to mention that I was very lucky here--could you imagine this happening to a bride with a larger bridal party?! It wouldn't have worked. As my mother was forced to drive us to the church, running red lights and screaming at other drivers, I was irate--not to mention I was having a huge anxiety attack. That's not something a bride should have to go through on the way to one of the happiest events of her life, am I right? We finally showed up 20 minutes late to the church, and I began to cry from the stress--not from happiness or normal nerves--FROM LIMOUSINE SERVICE INDUCED TRAUMA. Could have been worse, but I don't think I deserved that. Basically, in addition to majorly inconveniencing us all and putting everyone under unnecessary amounts of emotional stress, JT Limousine Inc. EMBARRASSED the living daylights out of me in front of all of my friends and family. The best part is when I called the service after my wedding to inquire about what had happened (and also to tell them they'd be denied the deposit I'd paid). The woman in the office, whose name I won't write here, was apologetic. But her apologies were not enough to outweigh the massive amounts of bullsh*t with which she showered me. I asked her why this happened, and she told me the limo had indeed been stuck in traffic. Okay, fine! But why was I not notified of this at the time, when we were all waiting around the hotel lobby like fools looking for a limo? GET THIS, GUYS--the limo driver never called the office to tell them he was stuck in traffic. SORRY, not buying it! Now JT Limo is just insulting my intelligence. This woman gave excuse after excuse. These people drive for a living. Obviously they factor in traffic time and contact people when things go wrong. I also told the coordinator that the rest of my day was really messed up (transportation to the venue, pictures!, ETC.), but JT Limo never even offered to make it up to me in any way. Never dealt w/ more inconsiderate people in my life. read more