Window Replacement Project: Historic Row-Home, Baltimore, MD
*NOTE: If you don't want to read the entire review, know this about our experience with Jeff (JSH)
1. Fair Pricing- we did our research
2. Knowledgeable & Skilled
3. Communicative
4. Prompt, Clean, & Respectful of our home & of us
5. Authentically nice guy, a pleasure to work with
We decided to have the windows in our historic HOA row-home in Baltimore in replaced September of 2025. It was a project that we took very seriously as our neighborhood requires strict guidelines to any exterior alterations. We did much research, vetting many window companies and installers. When we let go of the idea of a turnkey supplier/installer we agreed that our best option was to purchase Marvin Windows from local long-time Hardware and supply store, National Lumber. National Lumber does not necessarily recommend contractors but they gave us three numbers. We called all three and JSH was quick to respond and come out. Jeff was knowledgeable about the historic guidelines that needed to be worked within. He asked the National Lumber sales rep to meet at our house so that they could discuss the best way to ensure a successful install, and they measured the windows together so there would be no confusion in translating to an order submittal. This was just the beginning of the process before we even solidified the working relationship. Moving forward, we explained that communication was important to us, we are very flexible and forgiving as long as we are in the know. Jeff assured us that he would be in contact with updates and plan for the following day, every day he was on the job. He was true to his word. After we made our decision the windows were ordered. They arrived and Jeff began installing them in February 2026.
He worked with just one helper and finished the job within a week. They were meticulous about removal of the old windows so that we could donate them for reuse, and just as careful to install the new windows so that they would provide maximum life and benefit for our home. Beyond that, they were clean and respectful of our home. It could not have been a better experience. Best we've had with any contractor. So much so that we were already setting the hook for him to renovate our kitchen as soon as we are able! He was very receptive to helping us through that project when the time comes, that time is coming soon, so stay tuned for an updated review! read more