Bristol-Plymouth Moving came recommended by someone who knows how we are about scheduling and…read morestaying on target. From scheduling and receiving the original quote, down to the last item removed from the truck, we are very happy with the results. We had a tricky move from a two-level house with decades of history, to a three-level house. The guys were careful to survey the properties and come up with the most effective and efficient way to move two king-sized beds, a piano, two laundry rooms and large leather club furniture around some tight corners and stairways. Trevor and Keith are tetris-genius-level! CJ was beasting some hefty items too! They treated each item, from the heaviest to a bag of pillows, with care. They walked through with us at the end, to make sure items were placed exactly where we wanted them. They were visibly tired, but patiently adjusted a few things with a smile. Carrie called ahead to confirm everything, making the process a seamless success. We don't plan on moving from our new house - ever. But we wouldn't hesitate to recommend this team to family and friends.

I had several pieces of furniture damaged with scratches, gouges and dented. When I called them…read moreregarding the issues I pretty much got ignored until I persistently called and called, only to find out the insurance I purchased is only good if my furniture falls off the truck it doesn't cover "just scratches" is what I was told even though multiply pieces of furniture are damaged. There is a problem with how they handle your pieces, their solution of coming to my house with a marker to "fix it" wasn't good enough. I wanted my furniture back in the condition they picked it up in. Thankfully I'll never be moving again so I wont be using them but if anyone else is thinking, think twice. Unless your moving a tool shed then maybe.

Frank came to the rescue and removed a dilapidated wooden shed that had been the bane of my…read moreexistence since we bought the property. He and his crew were professional, efficient, and got the entire job done at a very fair price. It was such a relief to finally have that eyesore gone! I'm extremely happy with the work and will absolutely be calling Frank again for future projects. Highly recommend!

I had some tenants who were awful and left so much junk in my rental. I called Junk N' More and am…read morevery impressed with this company's services. After I called, Frank was able to come by within the same day to assess and provide an estimate. His guys could do the job the next day! They are very thorough and did a great job as I was in a pinch and needed my awful tenants' junk out of the unit asap. The guys were also very kind and set aside useful items for neighbors that were interested in taking away some stuff for themselves. They are communicative and you know what you're getting. Worth every dollar.

We hired Junk on the Move to remove a couch and a loveseat. The communication was exceptional and…read morethe service was provided was done in an efficient and prompt manner. Pricing was fair after a bit of negotiating; would appreciate pricing before arrival next time. All in all, good work and would recommend using them for your next junk hauling project.

Was contacted by owner after posting photo & details of an old 27" TV that I needed taken down one…read moreflight of stairs to a dumpster. Would not give me a quote. Needed to see it. Ok...so set up appointment. 2 (nice) employees show up, look at TV & quote $200. (WHAT???) Owner would not negotiate. I was expecting more like $100 and no way could afford $200. Sent them away. Wasted everyone's time because he would not give me a quote. There is also a bullying aspect to the "No quote until we see it... we came all the way here so you are obligated to hire us" 2 stars for punctuality & multiple appointment confirmation calls.

RI Junk Removal just stopped by on 8/10/16 and got rid of my junk in about 20 minutes. I had it…read moreprepped and ready to go in my garage and they took care of the rest. I am completely satisfied with my choice. At first I was very hesitant to do business with RI Junk Removal because of a recent negative review by Anthony E. on BBB and Yelp regarding payment. I can't comment on what took place with the bad review, but I believe it to be unsubstantiated and unreliable as a full reflection of RI Junk Removal. I say this because, as I project manager by trade, I engaged Richard and his company by email and was deliberately vague and questioning about timing, pricing, and the ability to move my items. I also received feedback from others on Richard's communication. I took a chance and beyond Richard's word, their service backed it all up. Richard, Ben, Noah, and Jose, I thank you all very much and will recommend you to anyone who needs their junk removed.

We had some furniture that needed to go! Went on R.I. Junk Removal website and put in a request…read more Received a reply that evening, made arrangements the next day af 2 days the stuff was removed! Techs were pleasant and professional and explained the fee schedule up front. Everything was done in 25 minutes. Techs wore masks and social distanced when interacting with us. Will definitely use again and would recommend!

Need a very large heavy piece of furniture moved from my first floor to my second floor (Lage…read morestaircase with a landing). It weighed at least 300 pounds and was 8-9 feet tall. It was just two guys (it took three guys to get it out of my aunts home) and they did it without any damage. Very impressed!

We hired Big Mike to pack our moving trailer for a cross country move…read more The day started out on the wrong foot when the movers were late. When they arrived I asked why they didn't call me to let me know they were running late (the moving truck was only going to be at our house for a 5 hour window before it would be leaving for storage for 30 days.) they said the owner didn't give them my cell phone number. I informed the owner this was a typical Newport, RI house, narrow hall and stairways and several of our pieces would need to go over the balcony to the ground level -- the workers informed me that their boss "Big Mike" informed them to drag the estimated 2.5-3hour move to 5 hours that way they could make more money. Sounds like a wonderful guy... The movers did a decent job hustling, and we did have some heavy pieces that they maneuvered down to the truck without marking the walls, which was appreciated. However, about an hour in, one of the guys joked about being accused of stealing from one past client...he joked that it was VHS tapes, and why would he steal VHS tapes when everyone has a DVD player now...this made my boyfriend and I uneasy, as only a thief would joke about being accused of being a thief. Long story short -- at the end of the move, our iPad was gone from the house. The worker who joked about being accused of stealing had gone into our downstairs bathroom -- that had been closed to the movers because the dog and all of our stuff that was not moving in the truck across country was in there for safe keeping. After he used the bathroom (very very quickly) not only was our iPad missing, but also the charger the kindle (which is also white and looks like an apple charger to a non-kindle owner) were gone. They had up and vanished into thin air with only myself and the movers being in the house that day. After scouring the empty house, 6 suitcases and rental car we realized that they both had been stolen from our house right out from under me. When I called the owner he acted outraged at his workers and actually said he'd like to, "ring his neck" when talking about the worker in question. He promised to investigate, check the local pawn shops and get back to me at 6pm the next day. Well, he never got back to me, and I called to follow up with him twice before filing a police report and he still to this day 2 months later has never gotten back to me. He even went and blocked me from his facebook page even though I hadn't even posted a single thing to it--positive or negative. I wouldn't hire these guys to move one box anywhere, and certainly wouldn't let them into my house. When our moving truck arrived in California from Rhode Island, I also discovered that the "professional" movers Big Mike hires didn't wrap our mattress, boxspring, and sofa in the bags I purchased and handed to them. I found them on the floor of the moving truck in the packaging, and lucky for us all our furniture now has grease stains including the Tempurpedic. These guys suck.

I contacted Derek in the morning for a removal and he was there before noon! He provided prompt,…read morecourteous service at a reasonable price! I would not hesitate to use his services again! Thanks Derek!! Call him at 774-994-9390

I am extremely disappointed with my experience with this junk removal company and would strongly…read moreadvise others to look elsewhere. In September, I contacted Derek and scheduled a junk removal appointment for Saturday, September 19. I was given a time window, but the two workers arrived approximately 45 minutes late without any notification or courtesy call. While they completed the junk removal quickly, their behavior was shockingly unprofessional. The two employees argued throughout the entire job, with one employee, Wayne, repeatedly yelling at the other. At one point, he walked out of my house to calm down, only to return and continue the argument before resuming work. Unfortunately, their lack of professionalism extended beyond their conduct. During the removal process, they caused significant damage to my home, including three holes in my walls, one approximately the size of a fist, along with multiple scratches across three separate walls. Wayne immediately contacted Derek to report the damage, and I was assured that someone would return on September 21 or 22 to repair the walls and color-match the paint. No one showed up, and no one contacted me. When I reached out to Wayne on September 22, he admitted the repair had "slipped his mind" and claimed he could not find my phone number. He assured me he would stop by the next day. September 23 came and went with no communication. When I followed up that evening, I was told he was still working and would speak with Derek the following day. September 24 passed with no update. On September 25, I was told they had simply been "too busy" but would come up with a plan. Over the next several weeks, I repeatedly rearranged my schedule, coordinated with family members, followed up by phone and text, and provided multiple dates that would work for repairs. Each time, I was promised a callback, promised a plan, or given another appointment date. Each time, those commitments were broken. On October 2, Wayne canceled because of a personal issue and attempted to pressure me into changing the repair date to accommodate his schedule, despite the fact that I had already made special arrangements to be available that day. After more delays and more unanswered messages, we eventually scheduled October 16. The night before, Wayne confirmed he would arrive between 8:00 and 9:00 a.m. On the morning of October 16, he texted asking for my address again and later claimed he was on his way. By 10:09 a.m., he still had not arrived. I reached out again and received no response whatsoever. At that point, my mother, who was waiting at my home, contacted Derek directly. Derek apologized and stated that Wayne had told him I was the one repeatedly canceling appointments and that the damage was only a small hole "the size of a nickel." Neither statement was true. My mother explained that there were actually three holes, one the size of a fist, multiple scratches, and that we had spent nearly a month trying unsuccessfully to get the damage repaired. Derek apologized and promised two things: A $140 Venmo payment to compensate for the inconvenience. That he would personally come the following Friday to repair the damage. Neither promise was kept. The reimbursement was never sent. No one ever returned to repair the damage. Most importantly, after weeks of excuses, missed appointments, broken promises, and misleading information, they simply stopped communicating altogether. Phone calls went unanswered, messages were ignored, and all efforts to resolve the issue were abandoned by the company. What started as a simple junk removal job resulted in property damage, over a month of wasted time, countless follow-up attempts on my part, repeated no-shows, conflicting stories, and ultimately complete silence from the company. The most frustrating part was not even the damage itself, but the complete lack of accountability afterward. If the company had simply repaired the damage as promised, this review likely would not exist. Instead, they chose to make excuse after excuse, fail to honor their commitments, and ultimately cut off communication entirely. The level of unprofessionalism, dishonesty, and disregard for customer service was unacceptable. I would never use this company again and would strongly encourage anyone considering their services to continue searching for a more reliable and reputable junk removal company.

I needed a moving company to move my furniture out and back in after having my floors refinished…read more These guys were great! Very professional, considerate, careful and fast. Would absolutely use these guys again and recommend to anyone in need of fantastic movers.

I'm writing this review as the event is taking place. Received a text from Curtis at 7:30…read moreconfirming our meet up time at U-Haul. When I got there, Curtis and his men were already there waiting for me. Very professional from the get-go. Curtis informed me he would not be at the job. But wanted to come andintroduce himself to me. Already feeling at ease and appreciated the professional courtesy.

Terrific junk removal service! Easy to book, service within a few days, and very reasonable rates…read more The team who came to my house, Matt and Adonis, were polite and professional, and worked efficiently but were careful not to scratch walls. They removed a ton of furniture I no longer wanted and also moved a bedroom set from my second floor to the first floor. Would use them again in a heartbeat!

Made a last minute call to have help getting my king mattress outside for pickup the following day…read morewith other junk. It was stuck in my staircase. Bill came over within minutes to help out! He managed to get it unstuck and outside very quickly and was very professional. He did just because he is nice! Great company, great great people. highly recommend!