Great overall experience!!! Honestly, I've waited longer for a drive-thru burger than I did for…read morethese tires. I've bought tires at other discount tire locations before, but the wait times had me reconsidering my life choices. This time, I called the LE location at 3PM on a Thursday. After chatting with Grant for a few minutes, he casually told me they could squeeze in a full set of tires on my F-150 by 5PM. I was skeptical... I showed up at 3:20 and saw 4 people ahead of me in line, so I mentally prepared to age a few years. But somehow, I was purchasing tires by 3:30 (with a factory rebate I didn't even know existed--bonus win). They told me my expected drive-out time was 4:56. Very specific... I appreciated the confidence. So I figured I had time. I went to the men's bathroom (which, by the way, was shockingly spotless--like, cleaner than my house), came back out, and before I could even text my wife "Hey, I'll be here a while," they told me my truck was DONE. It was 3:50. I said, "Wait... all four tires??" They said, "Yes sir--balanced and stems replaced." At that point, I was convinced there was a pit crew hiding in the back. The lobby was full, and somehow everyone was getting the same lightning-fast treatment. I even overheard a couple of other customers praising the speed like they'd just witnessed a magic trick. Bottom line: insanely fast, super efficient, and somehow still high quality. Strongly recommend this location--just don't blink, or you might miss them finishing your car.

Went in today to have my tire plugged. I did not purchase my tires from them, so obviously…read more expecting to pay for the labor & time. My car was ready in less than a hour and at N/C. Also shout out to Jacob for superior customer service! Thank you Discount Tire. When a new set is required I will certainly look your way

Third time here changing tires. Best price for mount and balance if you bring your own tires…read more Quick, no none sense business. Just get in get what you need and get out.

Unfortunately I had a nail hit my tire and after going to discount tire where they told me I needed…read moreto replace the whole tire and get a new set, I found this place base on a similar review. The shop was about to close and a gentleman on the phone told me if I could make in 15 mins he could get me in and out! And he was right. I was in and out in 10 mins and only paid $15 vs $200 plus for a new tire asap. When I have my tires replaced in a few months, I know where I'll be going. You just made a new customer. This is the type of customer service I love to experience! Thank you Mike's Tires!

Closed. Out of business at Frisco Main Street location. I went to the shop to get my tire fix and…read morehad to go to another Shop

The people who work here are very nice and professional…read more However, their system is terribly disorganized and frustrating. They did't have the tire I needed at this location, so they told me they ordered it from a different location at Custer/121. Instead of making them go get it immediately on a Friday evening, I agreed for them to get it first thing Saturday morning for it to be ready by 10am. At 11:30 I finally called them to check on the status, and they said it would be another hour before the tire arrived. At 12:35 I came to the shop, and they said it would be another 40 minutes before the tire arrived. I left and went to a different "discount" tire service and had a new tire wIthin two hours.

Awesome hard working man with fair prices and fast, anytime you go to Cruz you know you're getting…read morequality service

Open Sundays, Fast Service, i came in asked for 4 used tires which they priced at 60 each. They…read moremounted and balanced my tires and finished the service in 30. Overall a good experience

"Caliber Auto Care truly sets the bar high for customer service! From the moment I walked in, I was…read moregreeted with warmth and professionalism. They went above and beyond to communicate every step of the way, ensuring I felt informed and confident in their services. Despite my aging Honda Civic, they treated it with the utmost care and provided invaluable advice to keep it running smoothly. The mechanic was not only skilled but also incredibly friendly, taking the time to explain everything in detail and even coming out to offer suggestions like a trusted consultant. It's rare to find such dedication and expertise in the automotive industry. And let's talk about the kids park - genius! It kept my little one entertained and out of trouble while I waited, a thoughtful touch that speaks volumes about their commitment to customer satisfaction. In all honesty, Caliber Auto Care deserves more than just 5 stars - it's a solid 6-star establishment in my book. I have no doubt that I'll be returning for all my future automotive needs. Thank you, Caliber Auto Care, for exceeding my expectations!" Huge shoutout to Hayden for taking my call and also giving me peace of mind while servicing my car. We need more leaders like him.

I will only bring my car here! I never feel scammed or taken advantage of. They are always quick,…read morekind and honest.

Often come to this Firestone and have always received good service, however recently went to have a…read moretire checked. They came back and said I had a nail and the serviceman was repairing it. After about 30 min my car was ready. No charge, headed out. My daughter was driving my car immediately to OKC. About 45 min into her drive the tire light came back on. She called and I told her she needed to return home. I have those "run flat" tires that can be driven on for limited miles. She returned home and very annoyed I returned to Firestone. Explained what happened, and they got my car right in. I FULLY expected them to come back and tell me that I needed a new tire. These tires run about $450-$500 each. HOWEVER, the manager came back and explained that the tech who had repaired my tired had made a mistake in how he tried to repair it and because it was their fault, he was replacing at no charge! I was shocked! Absolutely no way I would have known that without them telling me. This place has earned a customer for life for their integrity and honesty. Got the tire replaced and car back to my daughter. She arrived safely in OKC and I've not had any issues since that time. Thank you Firestone!

I scheduled an appointment to get my Silverado's tires rotated and balanced, a full synthetic oil…read morechange and a tire plugged. I used CarAdvise for additional discounts, so all these services were extremely cheap. All of the staff were friendly and quick to get to work on my truck. Although the shop was busy, they did a great job accommodating everyone's needs and moving things along. There were only 5 seats, and they filled up fast, so people stood and waited the entire time. They also forgot to rotate and balance my tires (I wasn't charged), but other than that, everything went well.

I brought my car to them for a check engine light and they told me I needed a new part that was…read moregonna cost me $400. So I asked if I could supply my own part since it would only cost $100 and just pay for the service they said yes. I bought the part and called to make an appt and they said we don't use customer supplied parts.... So now I'm stuck with a part that I have no idea how to put on because of their advice. 100% do not recommend this company the only thing they care about is padding their own pockets.

After many years of giving this company our business, we just found out that they recommended 2k…read moreworth of work that did not need to be done. We took our vehicle in because we suspected an issue. They confirmed what we suspected but also said we had another problem that needed to be addressed. Sticker shock caused us to get a second opinion from an independent mechanic. He too confirmed the initial issue but told us there was absolutely nothing wrong with the other parts Meineke said needed to be repaired. Get a second opinion before you spend money here. Better yet, find a trustworthy mechanic so you don't get swindled. Trust broken - we will NEVER give them our business again.

Good prices and fast no waiting service. I love going there and saving money. They do balancing…read moretoo! Also inspections - check for times.

Rude, don't speak enough English to be able to answer basic questions, and honestly felt super…read moreuncomfortable as a black woman alone. On top of that, you'll need an alignment just driving to the place.

They fixed a dent on my car's door. It took 30 minutes. I am very happy with the result. The price…read morewas reasonable.

Another great experience. Thanks to Jordan he gave me a quote on paintless dent repair and fixed…read morethe dent in about 15 minutes. Reasonable pricing and great experience.