I first met Dave more then 15 years ago . I have been apprehensive about auto repair shops over the…read moreyears . He changed my mind . When ever i leave my car with him i have no worries about if they will repair something before it is needed. When it comes to cost he is a bit more reasonable the other shops . I think our grocery bill has gone up way more than his labor cost . They used to have a ok coffee a ways back . I miss that !!! All in all they have my per cent approval . PS: I am not related in any way to Dave!!!

I have never seen such a perfect, super experienced and humble man who helped my car got fixed…read more Mahmoud was the Iranian talented mechanic, who with more than 35 years of experience, help me to fixed my brake. I have had my Mitsubishi' brakes fixed somewhere else which they were not good enough to replace the brakes perfectly. Therefore, my car's engine light and a bunch of other lights have been remained on. Mahmoud, with his best knowledge, found the origin of the problem and got it fixed. I highly recommend this business.

I have been using this business for a year and a ha,f now and am completely satisfied with the…read moreservice and the price. WOW!! When was the last time someone said that about a mechanic. I highly recommend this business if you own a Volkswagen product as the owner has more than twenty five years specializing with this type of car. Call long in advance for an appointment because they are SUPER BUSY

Always so helpful and honest. Prices are very reasonable and there's nothing better than the piece…read moreof mind of your car being in good hands. I recommend them highly. Thanks joe.

Excellent, fast service from the amazing Brad, Kate + co.! I was having what I thought was a…read morebattery problem, but a quick diagnostic from Brad determined that I needed a new alternator. They got a quality re-built one, and I had my car back the next day. Here at Your Neighbourhood Auto, "honest mechanic" is not just a phrase, but the true ethic of this business. Having car problems? This is the place to get 'em fixed! Had to go see Brad and Kate again, this time for front brake pads -- the grinding was a pretty loud indicator that my brakes weren't safe. It seems my timing was good, as Brad was able to get my car up on the hoist right away...with brake pads installed within a couple of hours! Wow. Just wow. Next visit, a new tie rod. I really should bake them a yummy cake or something!

Excellent staff, excellent service. After I came in with major automotive problems, Kate and the…read morecrew at NA were unfailingly professional and considerate, and got me back and running. I believe I ended up saving a fair bit of money dealing with them. Highly recommended, best shop I've dealt with in many years.

excellent quality work and very honest people. I have brought two vehicles here and have been very…read morehappy with the quality of the work, the accurate estimate of when things would be finished, and with the bill. On one occasion the dealership quoted me a large amount to repair something. I brought the truck here and the mechanic found it was some minor issue and saved me about $1200. I believe many other shops would've tried to increase the bill with unnecessary work. 10/10

I have used Granville and Avery Automotive for over 20 years and they continue to impress me with…read moretheir awesome service. Honesty and integrity- definitely! No need for catchy hold messages, they just answer the phone. They always offer ways for me to save, and take the time to explain what should be done with lots of advance notice when possible. I can't imagine trusting anyone else. Mel and his team are the best there is.

I recently took my car into craftsman collision ( 1st Ave and boundary location) for some body work…read moreand received the best overall service from a body shop I have ever had. Amazing customer care. The repair on my car was absolutely perfect. Some people say nothing can be percent,this work was. The staff went above and beyond to keep me updated with live updates via text messages. Never had that from a body shop before. Highly professional team of people. Im very thankful to see that excellent customer service still happens. I salute you Crafsman Collision. Appreciate your great attitudes toward your customers. I highly recommend your shop.

Until recently, I was a loyal customer for decades, at the Burnaby Imperial location under good…read moremanagement. With the constant turnover of employees, I encountered an extremely inept assistant manager that a. lied to me b. gave me a quote that was twice as much as others c. delegated to others that also lied to me and would not guarantee me a return call d. had me coming back because he didn't know how to do his job. To say the least it was a nasty debilitating experience. In the future I will avoid these inept liars that over charge.

It seems like I am writing too many 5 star reviews..... hmmm. How can one person have so many good…read moreexperiences!? Well, this place deserves it! Frank especially. My partner had taken her finicky mini to this place a few times. Each time Frank went the distance, fixed any problem and did it in a timely manner. Recently, our old 76 Chevy was running like poop. Between soft brakes and a poor charging system, we figured we were in for trouble. Frank looked at the van right away, like right away. He gave us some info, some options and worked on the van that day. In less than 24 hours it was ready to pick up. Brakes were shot, a new alternator was needed, and we dropped in a new battery too. Phewwf! Well worth it. The van feels solid like never before, stops on a toonie, and runs like a dream. I don't know if this thing ever ran this well in the last forty years. In summation, we are happy with the quality of work, the speedy service, and above all the honesty. Thanks Everbloom Auto. You guys are alllllllright!

Everbloom was a blessing when I first discovered them. They helped address many issues on my aging…read morevehicle and kept it running far longer than I expected. For that, I am genuinely grateful. Unfortunately, over time I began to notice a pattern. While many repairs and services resulted in positive improvements, they were often accompanied by unusual mistakes or oversights. For example, during a routine oil change, the oil pan drain bolt was stripped. On another occasion, I brought the vehicle in for an A/C repair quote and later discovered the A/C system had been left unplugged. There have been several similar incidents over the years. The staff have always been friendly and well-intentioned, which makes this difficult to say. However, the repeated carelessness has gradually eroded my confidence. While I appreciate the help they have provided, there have been too many instances where attention to detail was lacking, and at times it felt as though my concerns were not being given the level of respect and care they deserved.

I took my Audi Q5 to Freds for an oil change and because my engine light was on. I had previously…read moretaken it to the shop at the dealership that I purchased the car from and they advised me that the o2 sensor needed to be replaced for $400+. I opted to wait and based on my girlfriends recommendation, I took it to Freds. Fred's did their own diagnostic and confirmed the same issue and rather that trying to sell the work, they called me to say that the part is under warranty from Audi and to take it back to them for free replacement. Now that is customer service. I will now be taking all of my cars to Fred's. Ps. It would be nice if they washed and vacuumed your car, but I'll let that pass for great customer service any day.

Fred's - your kind honesty (restored? no,) give me faith in automotive humanity. May you be booked…read moresolid for eternity. I write this review in full knowledge that I am bumping myself down in scheduling an appointment as the word is already out about how honestly and efficiently you run your decades old business.

I would give them even more than a 5 +. Thier customer service is exceptional. They are a rare…read morebreed in today's market. To them the customer comes first. Doesn't matter what the service work to be done is, they will make sure that any related equipment that works with what they are repairing is functioning properly. Been a loyal customer for over 30 years and always been impressed with their products, services and their professional attitude.

Getting an inspection of my car was made quick and easy by the Tremblays. They even found and…read morereturned my house keys that I had dropped outside the office. Thanks so much Brad.