Very rude women and very bad customer service, the one thing she knows how to do well is cus out customers. my truck was involved in a front accident which had nothing to do with the back window and when it was towed to their storage location my back window was in perfect condition, but when it was towed to Expert Collision in Marshall they shattered my back window. The woman that answers is very rude has very poor customer service and said my truck was like that at the scene of the accident, she was not even there at the scene, I told her I have the pictures provided to me by the police and she still went off and cussed me out and said they were not going to cover my window. will never ever used them again and will alert people of how bad they are. read more