Sam has an incredible background in BMW service. He's very knowledgeable, competent, and honest…read more I had taken my X3 to the dealer and two other shops that specialize in BMWs. Sam is the only one that got the diagnosis correct. Then he suggested ways to save money on the repair. I am so happy to have found German Precision!

This is my second review, and I feel like it's necessary because of how amazing Sam is at German…read morePrecision. Sam communicates effectively, is an expert in his field, and is truly out to help people, not just turn a profit. If you, or anyone you know, has a German vehicle, there's no place in New Mexico better than Sam and German Precision.

Great service, friendly staff, and quality work. I'm in the military and on a road trip from Nevada…read moreto my new duty station in Florida. My truck began leaking coolant from the water pump. With more than 1500 miles left to go and no way to fix the problem myself, with all my tools packed up and shipped out before hand, I was stranded. I found the shop's number online and they got my truck in that very day and had me back on the road inside of 3 hrs. 1000 miles later and not a drop of coolant lost. Great job... I can't thank them enough for all their help.

Great shop with a knowledgable, likable staff. They will diagnose your problem and give you options…read morefor repair, with no surprises. I've had 2 jobs done there thus far and will be back for future needs. Nice having a good wrench in the neighborhood.

We had the front brakes replaced and oil changed. Pat was great and the cost very reasonable. He…read moredid a 3 point check on the engine and suggestions for possible future repairs. Got car back same day. Recommended by friends.

Pat is the only guy I'd let work on any of my cars. Dependable and honest.read more

I can tell you that was the fastest, most efficient, extremely professional tire service I…read morereceived. I cannot thank these guys for their commitment enough because they served the best 15 min service I ever could ask for. The guys inside were extremely nice to me, had small talks with me and I swear, I wish I left a tip but I was such a rush.

Had my brakes inspected cause they were making noise. They inspected them and didn't try to sell me…read moreanything. Best of all they didn't charge to inspect them. Nice to have a honest people not trying to sell you what you don't need.

They are very trustworthy. I feel confident that they do a thorough job and they know Hondas very…read morewell. I recommend them to all my family and friends.

1st APPOINTMENT I…read morewas getting an emission test for my 2004 Accord at an oil change shop when I struck up a conversation with an auto mechanic, telling him I'm due for a new timing chain. He strongly recommended I take my car to ABQ Quality Auto. I'm not mechanically inclined so it was great getting a recommendation from a mechanic, particularly since it was from a competing shop. ABQ Quality Auto was slightly less expensive than other shops but they didn't include new gaskets in the advertised price. When I asked why, they told me that cars generally don't need them but they would replace them if they did. It turned out they weren't needed which is a good sign they're honest. 2nd APPOINTMENT I went in for a synthetic oil change. They called to tell me one headlight was out was out and recommended I replace both at the same time which I did. And they told me the two rear tires were leaking air. They repaired one but said the other puncture was on the sidewall so both rear tires would probably have to be replaced. But they referred me to Albuquerque Tire and they were able to repair it for under $30! 3rd APPOINTMENT I brought my car in because a warning light kept blinking. They did an initial diagnostic test that indicated at least one of the oxygen sensors was bad so I thought I would be out a few hundred bucks. I left my car for a deeper diagnosis and they found it just needed a software update which brought the initial estimate way down. I'm grateful that I found an honest auto repair shop with expert technicians.

I found Goodfellas when I needed some body work done on my car. Art, the owner, picked up the phone…read morewhen I called, and got me in right away. He was honest and direct about what needed doing. My car insurance was a pain to work with, and Art coached me through the whole thing. Additionally, Art/Goodfellas really stepped up and helped me handle them and get reimbursed. (He even gave me the lowdown on which auto insurance companies might seem like a good deal because they have cheaper rates, but they try to wiggle out of paying when you need them). I was so impressed with the work they did on my car that insurance covered, that I wound up scheduling a follow-up to have them fix another issue I'd been meaning to fix. They did good work, at a much better rate than the previous shop that had given me a quote. Also, I'm not much of a movie person, but the Goodfellas theme/decor was entertaining, too. Good people, honest owner, good work. Would definitely recommend.

I got a ceramic coating done here by Isaac. He knew I was on a short timeline and got everything…read moredone on time and did a great job. Very professional very available by phone. I got some friends that will be hitting them up soon because of my experience. I called around town they gave me the best price.

SCRATCH A LIE...FIND A THEIF! (With this owner)…read more $685 Repair Bill and found out afterwards my truck was out of gas??? This should have been told to me over the diagnostic phone call on Friday!!! Not left out until I go pay the bill Saturday!!! I feel stupid but I also feel taken advantage of. I am used to the truck gas gauge being 1/8-1/4 off. Usually the gas light still comes on. This time it didn't. I thought I had gas. Truck shuddered and the Check Engine light came on. I had it towed Thursday at 4pm to Blue Castle. I told the owner Anthony I thought it was the fuel filter or fuel pump. I called him back twice telling him of the sputtering symptoms at stop signs and red lights when going to accelerate. I remember calling twice to help him diagnose it better. Still no discount off their diagnostic fee. The owner called me back about 2:39pm Friday saying it was the Fuel Pump and Sending Unit. He said parts about $300, (Amazon sells that part for $62.99 and delivers in 2 days). He charged me 2 hrs labor, plus diagnostic fee $90. Estimate was $650 Saturday they call me at 10:40am the truck is ready. I get there and the owner gives me two gas receipts timed a few minutes earlier because they said my gas tank was empty. Receipts timed for 9:18 and 11:25am. How could they diagnose the problem the day before if the truck was out of gas in the first place? I didn't know being out of gas was the original problem. The owner Anthony did not mention to me that the truck was out of gas on Friday over the phone. He only said it needed the Fuel Pump and Sending Unit replaced. Had he been honest with the diagnostics during the phone call. I could have just go get some gas, pay his diagnostic fee and go!!! It did not happen this way. They had to over charge me on parts, plus 2 hrs labor($190), plus their so called professional diagnostics fee($95)? Anthony the owner failed to tell me I was simply out of gas? Really??? It was a viable option that he hid from me(the customer) during Friday's phone call weather to do the work or not. Anthony the owner also said he doesn't get parts from Amazon($62.99) That he pays the higher prices from his sources ($280) and up charges 20%. (Charging me $319.99). In closing, weather you pay in cash or debit card it is all the same. No discounts to be found. If you pay on a credit card they charge an additional 4%. I do not suggest dealing with such practices. They definitely got me good when they could have told me. "Hey, Did you know your truck was simply out of gas???" I drove away and my truck still sputtered like it was out of gas. I stopped and added gas nearby. I do not think they put $32 of gas in my truck. My needle was on 'E' when I left. "Snakes" Is the best word I can think of for my experience.

Really rude service over the phone. You should consider how…read moreyou speak to people, no reason or need to be condescending. Check yourself Immediately lost a potential customer, due to your attitude.

Fui a hacer un cambio de aceite y me atendió Jaime el dueño! Es muy atento y honesto, aparte me…read moreatendió en español e hizo todo más fácil para mi! Lo recomiendo bastante si quiere alguien honesto que no le quiera vender cosas más y aparte muy buen precio

From the owner: Our team of mechanics has years of experience working on all types of vehicles. VW and Audi…read morespecialists welcoming all makes and models. We keep up-to-date with the latest industry developments and use state-of-the-art technology to provide top-notch repairs and maintenance.

They told me they replaced my starter after installing my alternator, up-charged crazy. That thing…read moredidn't last 5000 miles. My car was never the same after it left the that shop.

Had my truck towed to Zia twice within several months both times for brakes. First experience…read moreseamed great and I drove away with brakes that seemed to be working properly. 2 minutes after leaving a got a trailer brake controller fault that was no big deal and only required me to completely install the plug on the pedal for the brake light switch as it wasn't all the way snapped in. A couple months later my brakes started dragging on the interstate and burned all my pads and rotors so again I put it on a tow truck to Zia. It seemed odd that the brakes would fail so soon after having work done seeing as how I had not driven the truck more than 200 miles after the last repairs but it is an older truck so I didn't put much thought in it just trusted that Zia would do a good job. They got me a quote for repairs and I was working with Rich as my service writer. I approved the repairs and waited to hear from Rich but never got a call so I reached out. Turns out the 3400 dollars I agreed to pay didn't fix my truck but they were going to try something else so I let it go. Again some time passed and I never heard from them so I reached out to Rich and he again informed me it didn't work. After an in person conversation with several people in the shop we came to an agreement on the next steps and I was promised by the lead technician that if it didn't fix my truck I wouldn't be charged for it but the part would have to be ordered. A week goes by and I haven't heard anything from Rich as usual so I call and they have installed the part and are test driving the truck now Rich says he will call in an hour with an update and wouldn't you know it 4 hours went by and Rich never called so I did. There repairs did not work and they where going to try something else the following day and Rich again stated he would let me know by lunch time and again he never called so I called again and the repairs still didn't work so they wanted more money to send it to a different shop like an idiot I approved the work. The next day I call Rich at 4PM who informed me my truck is ready to be picked up why they didn't call I don't know but by this point I know it right on par for Rich. At this point Zia has had my truck for 3 weeks. I go to pay my now 4500 dollar bill only to find my truck now has a warning light for tire pressure sensors that I previously paid another shop to program out of the system. When confronted with this Zia tells me they will have to take it back to a different shop and have it fixed for an additional 300 dollars. At this point I'm rather upset and let them know they need to fix it without payment because they messed it up. They again want to try and do it themselves so they don't have to eat the cost from the other shop. Fast forward I've had my truck back for 48 hours and I jump on the freeway with my family and the brakes start dragging and burning again. I call Zia as they supposedly offer a warranty and I speak with the owner named James. He right away starts throwing out excuses on why it won't be warranty work do to modifications on my truck that have nothing to do with brakes and saying how he has 37 years experience so clearly he can't be wrong. I took my truck to a different shop and they found in 1 hour that Zia auto hadn't properly adjusted the push rod from the hydroboost they installed the first time and this caused the brakes to drag. I spent over 7000 dollars with Zia and got nothing but ripped off. They don't care about the customer only the money you give them if I could I would give them a negative 5 stars Rich doesn't communicate even when he promises to and the owner doesn't care.

Everyone here has been so helpful and makes me feel like I've got a friend to trust to take care of…read moremy car. Ricardo usually will explain all the work they did and doesn't make me spend more than I need to. Not to mention their super sweet pups that are always ready to greet me when I come into the shop. If you need to find a mechanic shop that is reasonable and super friendly I recommend the folks here.

Highly recommend Rick's Auto Repair! Very fast service, good work, affordable pricing. Family owned…read morebusiness providing excellent customer service and honest analysis of what needs repairing.