I've been going to Empire Vape for years now. Puja and her husband are absolutely amazing. She'll…read morebend over backward to make sure you're satisfied. She's incredibly friendly, professional, and hospitable. The shop smells amazing and the service is incredible. Bottom line? If you're in Webster and you smoke you shouldn't be going anywhere else. It's been almost three years since the first time I walked in. Every single time has been a lovely experience.

They always have exactly what I need here and the service is impeccable. Best vape shop in the arearead more

Mad Hatters has everything for everyone. If you need it they got it. Every staff member there is…read moreamazing.

Well today I needed a few odds and ends. So I went to Mad Hatters . As always I must say they have…read morean excellent selection of tobacco products, cleaners, cigars etc. And the prices are fair. And I may add that the employees are very polite and respectful. Give them a try!

Stopped in yesterday to buy some cigars, this was my first time visiting. The selection of cigars…read moreis great, including a walk-in humidor and maybe 6 or so cabinet humidors. Prices were ok for singles at a retail store. I didn't go in the lounge but I did see it on the cameras and it looks very nice. I think this would be a great choice for hanging out and smoking with some friends, and I'd like to do that soon. The only reason I dock a star is because half the store is devoted to vaping, and all of the people in the store were devoted to vaping (when I was there). Service was great though, and I will definitely be back.

Purchased a vape device for $75. Got it home tried it out and it just wasn't right for me for a…read morecouple reasons. Drove straight back less than an hour later and was very disappointed to learn returns aren't accepted. No store credit nothing. Stuck w a vape I'll never use and out $75. The clerk recommended I come back when a manager is available. Guess I'll try that but I'm not happy w their policy.

Bought a bong from here, great service and a decent price! They have lots of cool bongs and pipes.read more

I found a volcano there! Only place in Rochester that had one!…read moreLoved the staff and the dog (Winston)! Nice selection. Very helpful.

I was searching for a cigar,. A Cuban like cigar. Well, the…read moreclosest I got was to this very nice cigar factory. The gentleman was very helpful and guide me to their closest samples. He explained to me that all cigars in the shop were their own. I requested a particular type and he recommended Corojo. He offered to cut it for me. As I lit it later, I was pleased. I'll be back.

You ever go out into the frigid Rochester air to shovel, only to come in 45 minutes later…read moredesperately craving a cigar? No? That was 100% me this morning! When the (very) occasional hankering for a cigar comes my way, or I am going to a party (in the before times) where I know cigars will be appreciated, a stop at Santiago's always leaves me smiling. This place has EVERYTHING. I was first introduced to the team here at Santiago's during the Blackfriars production of Anna in the Tropics, where we had live cigar rolling for some of the evening shows. They have the expertise and a huge breadth of experience to answer your questions, and provide you with the exact celebratory smoke you're looking for. I tend to go for the alcohol infused/scented cigar options, as I am usually enjoying a cigar alongside a celebratory drink of some kind. My partner and I adore the Makers Mark cigar, and I am a sucker for anything red wine infused. They do custom bands for events, live rolling, and have nice detailed descriptions of their cigars on their website. If you are new to cigars, this is the absolute best place to dive in for the first time. Such helpful staff members with literally zero judgement, they are there to guide you along the way. They will cut for you if desired and send you on your way! They weren't open (yet) when my cigar craving hit this morning, but I am looking forward to stopping by ASAP and grabbing some goodies to enjoy here at home. Much to love to this amazing shop!

this is what I would say is the premier vape shop in the rochester area. The owner is very…read morepersonable and also very knowledgable about his products. He is able to make solid recommendations based on what you are looking for, and in no way attempts to "oversell" the customer. Some very nice vaping " hardware" is here. If you are looking to purchase ejuice There are something like 1000 ejuice flavors available, which are custom made to your order, on the spot, how cool is that? And the flavors we have tried so far are really excellent! The shop itself is an inviting and comfortable atmosphere. Definitely worth checking out if you vape. My husband and I quit smoking cigarettes over 6 months ago and have never gone back... or even been tempted to, after years of trying to quit and relapsing. Vaping has worked for us, and very happy to have such a nice nearby local shop to patronize. Yay!

As a customer of a different local smoke/vape shop I was excited to find out there was a new…read morecompetitor in town, but the excitement turned to disappointment upon my first trip there. I came into buy 2.5ohm coils for my Kenger Protank, I found the store to be way overpriced on their coils, juices and batteries. Additionally, the selection of those items, i would call limited at best.For example, I usually pay $2.99 per coil, (at a different store in town) however at perfection vapes they were $4.50. I needed the coils so i bought them, but next time I'll buy them online. Just a heads up to my fellow vapers out there.

I go here pretty much once a week. There is a very decent selection of quick-to-microwave lunches,…read moremuffins, other snacks, greeting cards, gifts, toiletries, sodas, and, most importantly to the downtown worker, they offer dry-cleaning! The pipe tobacco is, sadly, no longer sold. There are lotto tickets aplenty.

Plaza Tobacco & Gifts is a small convenience store located off the lobby of the First Federal Plaza…read morein downtown Rochester. The offer soft drinks, snacks, gifts, personal items and a limited selection of tobacco products. They are also a popular spot for lottery games. It is a great spot for those looking to pick up a quick item in the area.