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JP's Hair Studio

5.0 (1 review)
ModerateHair Stylists

By appointment only

Services - JP's Hair Studio

Haircut

Hair styling

JP's Hair Studio Photos

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11 years ago

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Renaissance Salon and Day Spa

Renaissance Salon and Day Spa

3.2(19 reviews)
3.6 mi
$$$

Tiffany Wildman is the best stylist in Billings MT, great haircuts friendly…read moreplease go to the Renaissnce salon

Don't get your nails done here Scheduled a manicure with…read moreHero and things were going fine, it was a simple shellac manicures, with minimal prep, just shaping the tips of the nails. No cuticle cleaning or buffing. I asked for a French tip. I'm trying out different nail salons to see where to get my wedding nails done and this is not the place. Hero was pleasant and the chat was fine but not even 24 hours later the layers had begun to peel off my nails and in whole pieces. I paid $40 with tip for a $35 manicure that didn't last a whole day. I called to leave a message about a refund because I was so shocked that they came off. Learned today that they would not offer a refund and the only option was I could get them redone and they would try a different technique. I asked why it didn't stay the first time and they said either the tip was applied to thick or I must have done something to cause them to peel. They peeled after I showered. I don't know how simple water could have led to that. I said that was really not helpful and later asked if it would be with Hero again or can some other tech do it, they said it could be another tech but they're booked through August. Shelley does great hair and I love coming here when my hair needs work, but I won't return to get my nails done. I just want my money back for this lousy manicure

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Renaissance Salon and Day Spa
Renaissance Salon and Day Spa
Renaissance Salon and Day Spa

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The Ritzz Salon - Callie Theurer/ Stylist

The Ritzz Salon

3.3(24 reviews)
3.9 mi
$$

The lady that did my hair didn't listen and my hair turned out the most horrible reddish brown. The…read moreowner of the salon is awful to deal with, they got my money once, will never go back.

I know it's a long review, but trust me, it's well worth the read if you don't want to walk out of…read morethere with a $225 hairdo that looks like you did it yourself while drunk and in the dark. I went to The Ritzz salon on Friday, April 15th 2022 for a serious hair color appointment. I'll admit, my hair was in rough shape when I went in there. It was all different shades of faded magenta and pink and I knew it was going to be a tough job to fix. I was as detailed as I could be over the phone about the condition of my hair and asked if they would be able to do it. They made me an appointment for the next day. From the moment my butt hit chair, and my stylist Megan touched my hair, the insults started rolling. "Oh my gosh your hair is so thin!" But I let it go with the thought that I shouldn't be overly sensitive about observative comments made by a professional in the field. We decided the best treatment would be a color removal first to be more gentle on my "very damaged, dry, thin, hair". They had me sitting back at the very uncomfortable sinks for over an hour and a half while the color remover and bleach did it's job. I ended up with a SEVERE migraine and bruising/soreness on the back of my neck from the sink. No matter how I sat, the chair was uncomfortable and the sink was at an awkward position that dug into my neck hard enough to leave a bruise. They waited until my roots were almost white before trying to get the color out of the midshafts of my hair. I was then informed that they ran out of color remover and had to switch to bleach. Suddenly, them running out of color remover was my fault because my hair is "so thin and porous like SWISS CHEESE and soaks up all of the product too much" -The owner, Dana. Again, I just tried to laugh it off and not be too sensitive about trivial comments concerning my hair. After the color removal, my hair was then a mix of white, blonde, and mostly peach color. Then, a walk-in consultation for hair extensions came in, and my stylist was in charge of doing the consultation. The owner, Dana, then told my stylist, Megan, to "slap some color" on me quick and then get to the consultation. Well, she definitely took that literally. In fact, she "slapped" color on me so quickly, that she got it ALL OVER my face, including spread halfway across my cheek, and all over my $90 blue jeans and $40 t-shirt. Megan then told me that the color would stay on for 20 minutes. I specifically told them SEVERAL times that I absolutely did not want brown hair, but closer to my natural dark blonde shade. Instead, I was left to sit there for near AN HOUR with color on my head while my stylist continued with her walk-in extensions consultation. After washing out I was told, "it looks dark now, but it will fade!" My haircut was extremely choppy and unchecked for symmetry. Megan did not even compare the sides to see if they were the same length. She then proceeded to comb/brush through AND blow dry my hair. So tell me why, when I got home and actually had time to look at my hair, I IMMEDIATELY noticed Megan had missed entire CHUNKS of my hair while coloring it. As you see in the photos below, they are VERY noticeable (I can't even wear my hair up now, and it has to be parted in a very certain way to not show any of the missed chunks). Not only that, but my hair is WAAAY darker than I wanted it and my roots are a ginger color. The color is completely uneven, patchy, and streaky. I immediately called Megan the next day to voice my complaints, to which she told me that I was very rude, and offered to fix it for free, saying she "didn't notice" the mess ups. You're gonna tell me that while washing it, combing it, AND drying it, that you "didn't notice" these huge mistakes??? Sorry, but not buying it. I responded that I didn't believe that one bit, and that it was extremely unethical to let me walk out of there with my hair looking like this, and I didn't trust her to touch my hair again. Megan responded that she does not give out refunds and then proceeded to HANG UP ON ME. Not only did she completely mess up my hair, lie to my face about it, AND charge me $225 for a color and a cut that should have been $150-$180, but she also HUNG UP on me when I voiced my opinions about the job she did. Considering how angry, upset, and emotional about the whole ordeal I was, I thought I spoke to her rather calmly, and not in a rude matter whatsoever. I ended up crying about it for a really long time. $225 for a color that looks like I did it at home, drunk, in the dark, $130 in ruined clothes, and $100 to a new ACTUAL professional to fix Megan's mistakes. That's $455 down the drain, with no reasonable compensation whatsoever. NEVER GO TO THIS SALON. -1,000/10 would not even recommend to my WORST enemy.

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The Ritzz Salon - The Ritzz Salon

The Ritzz Salon

The Ritzz Salon - The Ritzz Salon

The Ritzz Salon

The Ritzz Salon

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JP's Hair Studio - hairstylists - Updated May 2026

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