I can't say enough good things about this establishment. We were in from Dallas and got a slow leak…read morein our tire. Danny helped us out and got our tire patched for us to get us back on the road. Everyone was so friendly and the place was so busy! Really felt like a neighborhood place and I loved that. Thanks again to Danny and the team at Walpole!

I cannot rate this place highly enough. We hit roadway debris on a trip from Texas to Alabama. This…read moreplace was one of the few open, and they were busy! Still, they assessed the damage, secured the parts of the car that had been damaged, and sent us on our way without charging us a cent! They were welcoming, friendly, and extremely compassionate. We could not be more grateful!

Candace will take excellent care of you. She went the extra mile to get me into a rental so I could…read morecontinue my journey to see family in Tennessee. I had been involved in an accident in Ruston stopping to get gas. My vehicle was totaled leaving me stranded but Candace worked with me and was so personable. I'll always be grateful to her.

Absolutely, here's a more professional, respectful, and impactful version of your review that…read moremaintains the facts and your experience while making it clear and strong: Review: I have purchased four vehicles from this dealership over the past five years, and up until recently, my experiences had been positive--especially working with Raymond Benton and the general manager, Joel. However, my most recent visits have been deeply disappointing due to interactions with two employees, Julie and Komona. Over the past three weeks, I visited the dealership twice and encountered significant difficulties dealing with Julie and Komona. Despite my strong credit history and proven track record as a customer, I was misinformed and treated unfairly. Julie incorrectly told me that my FICO score was significantly lower than it actually is--something I know firsthand, as I have been working diligently for two years to improve it. She also stated that I would need a cosigner, which turned out to be false. Frustrated, I decided to take my business elsewhere and went to another location of the same brand. Within an hour and a half, I was approved for the exact same vehicle--without a cosigner and with a better interest rate. That vehicle is now being allocated to me, and I'll be picking it up in the next 10 days. What disappoints me most is that I've been a loyal customer, and I've even helped this dealership with sponsorship opportunities in the past. I expected honesty, transparency, and a level of respect that simply wasn't given during my last two visits. Unfortunately, this experience has made it clear that I will not be returning to this location, nor will I refer others here as I have in the past. I'll be sending them to the Eldorado location instead, where I was treated fairly and professionally. To be clear, I still highly recommend working with Raymond Benton--he's an exceptional salesman--and Joel, the general manager, has always been great. Unfortunately, neither of them was available when I visited, and the experience I had in their absence was unacceptable. I hope this feedback leads to improvements in how customers are treated. Every customer deserves to be treated with honesty and respect, especially loyal ones. Eldorado Karl Malone Toyota will forever have my business. MNH

Moving to Ruston from the west coast, I was terrified of having to find a mechanic I could trust…read morewith our "his & her," seasoned, luxury whips. I located two places and I figured I'd call both to get a "feel" for each shop. The first shop wasn't ingratiating at all. But when I phoned ACE and told them of our recent move and about how we like keeping our vehicles well tuned, it was as if I were talking to an old friend. Kendon welcomed us to Ruston and invited us to "come on down" anytime so we could meet in person. I cannot express enough how professional, kind, personable and helpful everyone at shop is. In my experiences, they go out of their way to make sure we understand what needs to be down to keep the cars purring! Whenever there's been a problem, the guys at ACE are there to remedy the issue-fast! We have full confidence in ACE/Kendon and the entire team! Thank you so very much for everything you've done for our vehicles.

If you are in need of automotive or towing service, look no further. My sister's truck broke down…read moreafter 8p. We called this towing service hoping for a miracle and he truly helped us out in a time of need. He diagnosed our issue, fixed the car, and got us back on the road quickly. His kindness to my sister and her children touched our hearts. He is good at what he does and a man of integrity. Much love!

was fast and most affordable tow I've ever had professionally put together outfit and more then…read morewilling to help in any aspect!

Very impressed and thankful for Chris at J & M! On our way home to Texas, our van started to shake…read moreand the check engine light came on. Knowing it was only about an hour until most auto places close, we called around and Chris answered and told us he'd take a look at it. Luckily we made it without completely breaking down. He knew we were in a bind- being from out of town- and immediately helped us. He diagnosed the problem and did what he could with the parts he had on hand and we were back on the road. He was so kind and helpful. Definitely recommend this company for anyone needing auto help!

My car wouldn't start back up after I stopped at a rest area. I'm from Alabama and I was stuck in…read moreLouisiana . Glad I Called J and M. They are great and honest people. If I lived there they are the people I would depend on to fix my car. Thanks guys..

At the last minute I decided to drive my car from Charlotte, NC to Dallas,TX. As I approached the…read more LA state line my oil light came on and the closest dealership to me that was opening soon was Harper in Minden, LA . I was little skeptical at first because the place seemed closed for business but I'm so glad I gave them a try! The staff there was fast, efficient and extremely friendly! Everyone made me feel welcome and appreciated and valued as a customer! They even popped fresh popcorn for my son and niece! We even observed one of the employees practicing COVID-19 protocols by wiping down the tables and chairs in the waiting area! The bathroom was very clean and cutely decorated. The best part was we were in and out in just under an hour with a new oil change and my tires rotated!Excellent service! Highly recommend!! Thanks for a great experience, Harper Chevrolet!

I have had one of the worst experiences with the Service department that any one could have…read more They were very manipulative and very unprofessional. I was constantly lied to about my vehicle and what was wrong with it. I made the worst mistake that any person could have made by letting my guard down and trusting them. Instead I got played. I told them what part I needed and they pretended they weren't sure what was wrong with my vehicle when they looked at it. I ended up being double charged for going back to fix something that should've been fixed right the first time. All this is because I dropped my guard down when I was told ( I'm going take care of you). It was all about the money and they felt like they had a sucker. I learned a hard lesson. For me to take the time to write this lets you know that this bothered me. If you can't trust the Dealership then who can you trust. By the way I went a reputable business and had my vehicle checked first so not like I didn't know what I was talking about. NEVER AGAIN!!!

I would like to thank your staff for the best service I have gotten from any dealership. They took…read morecare of me on time and did and excellent job of washing my suv. Thanks again Charles Thomas

Great customer service from everyone we dealt with. Drive the extra distance if you have to... it…read morewas worth it to be treated with such care. Will buy my next vehicle from this family!

Took our vehicle here to identify exactly what was going on when other places were unable to…read morediagnose the problem. ABC quickly found the problem and got our car is back on the road. I am very impressed with the mechanic's ability, fair pricing, and service. Highly recommend this business.

I waited almost 2 days before I got my car back. I drove it back home and it started smoking. I…read morefound out that there was no Oil in my car. Also had a new Noise. My front end was popping whenever I made a right turn. I took it back to them and they did NOTHING. They told me to take it to ANOTHER SHOP