This motorcycle dealer's most excellent repair shop saved my vacation! When service adviser Devin…read morelearned that we were mid-trip when my bike failed he immediately had it brought in and diagnosed. Other shops in the area had told me it'd be a WEEK before they could get to me! While awaiting the troubleshooting results, they LOANED me a motorcycle to ride out to lunch! The needed part had to be overnighted from Texas, and so I had to stay in a hotel. One of the office staff even offered to give me a ride so I didn't have to call a cab! The bike was fixed the next day and I was able to continue my journey. Top notch outfit, highly recommended!

Amazing mechanics at this facility. If Bobby and his guys can't fix it, it's not broke to start…read morewith.

From the owner: Repairs, Parts and Accessories on All Brands for Motorcycles and ATV's. Monday--Friday 9 am - 5pm…read moreand Saturday 9 am - 12 pm

Very proficient. Tim & Nikki seem to care very much about their customer needs .The previous review…read morehas nothing to do with the current owners. I am currently working with them on a damaged motor that occurred due to the shipping company's ill handling. TJ.Holguin Tech/Warranty Custom Chrome USA

From the owner: Harley Davidson Repair, Service, Dyno Tuning, Parts.read more

We have now given Shreveport Cycles four opportunities to earn our trust. Unfortunately, they seem…read morefar more committed to finding creative ways to charge customers than they are to taking responsibility when things go wrong. The first issue involved a battery core charge. The second happened around Christmas when we purchased merchandise that was advertised with a rebate. We were told the rebate form would be emailed to us. It never was. When we followed up, we were informed the promotion had ended and there was nothing they could do. Apparently the rebate disappeared faster than the email that was supposedly sent. Then came the service department. My husband purchased a used motorcycle from them. Several months later, it developed a problem. He brought it in and explained what he believed was causing the issue. They charged for diagnostics, only to eventually confirm that he was right. Three weeks later, we were told the bike was fixed. Spoiler alert: it wasn't. The exact same issue returned the very next day. Back to the shop it went. We received a repair quote and paid a deposit. When we picked up the motorcycle, the deposit wasn't properly credited. That had to be corrected. Then we got home and reviewed the paperwork, only to discover labor charges that had somehow grown beyond the original quote, along with another diagnostic charge for a problem they already knew existed. At this point, the diagnostics seem less about diagnosing motorcycles and more about diagnosing customer wallets. Communication was equally impressive. I spent an afternoon repeatedly calling the service department. Each time I was transferred and left ringing endlessly. After several attempts, I finally learned that the service department phones weren't even working that day. Apparently everyone knew this except the person being transferred to them. Not once did anyone offer to take a message. Not once did anyone explain the situation. I was simply transferred over and over to a phone system that wasn't functioning. What amazes me most is that nobody is ever responsible. Every issue comes with an excuse, an absent employee, a former employee, or someone else to blame. Accountability appears to be the only thing in the building that is consistently out of stock. One mistake is understandable. Two mistakes are frustrating. Four separate incidents involving money, communication, and service starts looking less like bad luck and more like a business model. We wanted to support a local dealership. We really did. That's why we kept giving them chances. We won't be giving them a fifth.

Made multiple calls to the service department with no calls returned. Filled out an online contact…read moreform and received an email from sales. I finally spoke to service about an insurance estimate, $450 up front to write the estimate. S×S is totalled, so they lost a sale of a new sxs. Edit after Business Manager's response: The bigger issue is the service department not returning calls/online messages. IF my unit was to be placed in your service department for estimate/repair, I would be unable to get updates. I live an hour away, so dropping in to find out isn't an option. I'm currently working with my insurance company on the estimate fee. But, your people not responding to messages yet you were able to respond to a negative review in mere minutes? This speaks volumes about your peoples ideas about service.

Best repair shop ever with friendliest owner and employees ready and willing to answe any…read morequestions. Car was repaired perfectly and in a times manner. Thank you Antleys

From the owner: Antley's Collision & Repair is West Monroe's premiere auto body shop that provides repair services…read morefor family cars, local law enforcement agencies, fleet management companies, dealerships and more. We are the only locally owned and operated full auto body and collision repair facility who's owner has extensive prior insurance experience. For over three decades, we've served the Monroe and West Monroe community keeping our customer's satisfaction our number one goal. We take pride in having the quickest response times, most courteous staff, and reasonable rates. While we provide auto body collision repair and automotive painting services for all makes and models, our services don't stop there. We also offer motorcycle and RV repair and custom painting, all performed by highly trained, certified technicians with over 100 years of combined experience.

Craton and Dennis have always met my needs. Friendly and always down home. My last visit to the…read morestore I needed to figure out what I needed for the seat post for my new EBike. I had measured and figured I needed such and such. I was all wrong. Craton stopped what he was doing and figured out what I needed. An order had to be placed but that only took overnight. The next day I had my preferred seat on my new bike. I've been to other bike shops locally and even tried Marshall,Tx. These guys can't be beat. I truly recommend them for all your needs.

Great place to do business Very knowledgeable and very…read morehelpful Highly recommend them

This Harley dealership stands a head above those I've dealt with. The customer service and parts…read moredepartment are friendly knowledgeable and professional. I have nothing but compliments for the service department. I've always been treated fairly. This shop reminds me of the show "Friends ". Everybody knows your name. Kudos!!!!

This is a great dealership where the employees treat everyone like family! The do so much for the…read morelocal community and are always having events to help people. Everyone from the owner to the guys cleaning up the bikes are always eager to offer help. The annual Toy Run is a blast too!

If you own a bike and have not been here, then you need to hang up your leather. This is the 'real…read moredeal' bike shop. Jim, the owner, is a great guy, who is always willing to take time to talk with you. He is also a pretty talented painter.