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    McKinney Outdoor Superstore

    2.0 (4 reviews)
    Closed 8:30 am - 5:30 pm

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    Services - McKinney Outdoor Superstore

    Motorsport vehicle dealers

    Motorcycle repair

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    Shreveport Cycles

    Shreveport Cycles

    (14 reviews)

    We have now given Shreveport Cycles four opportunities to earn our trust. Unfortunately, they seem…read morefar more committed to finding creative ways to charge customers than they are to taking responsibility when things go wrong. The first issue involved a battery core charge. The second happened around Christmas when we purchased merchandise that was advertised with a rebate. We were told the rebate form would be emailed to us. It never was. When we followed up, we were informed the promotion had ended and there was nothing they could do. Apparently the rebate disappeared faster than the email that was supposedly sent. Then came the service department. My husband purchased a used motorcycle from them. Several months later, it developed a problem. He brought it in and explained what he believed was causing the issue. They charged for diagnostics, only to eventually confirm that he was right. Three weeks later, we were told the bike was fixed. Spoiler alert: it wasn't. The exact same issue returned the very next day. Back to the shop it went. We received a repair quote and paid a deposit. When we picked up the motorcycle, the deposit wasn't properly credited. That had to be corrected. Then we got home and reviewed the paperwork, only to discover labor charges that had somehow grown beyond the original quote, along with another diagnostic charge for a problem they already knew existed. At this point, the diagnostics seem less about diagnosing motorcycles and more about diagnosing customer wallets. Communication was equally impressive. I spent an afternoon repeatedly calling the service department. Each time I was transferred and left ringing endlessly. After several attempts, I finally learned that the service department phones weren't even working that day. Apparently everyone knew this except the person being transferred to them. Not once did anyone offer to take a message. Not once did anyone explain the situation. I was simply transferred over and over to a phone system that wasn't functioning. What amazes me most is that nobody is ever responsible. Every issue comes with an excuse, an absent employee, a former employee, or someone else to blame. Accountability appears to be the only thing in the building that is consistently out of stock. One mistake is understandable. Two mistakes are frustrating. Four separate incidents involving money, communication, and service starts looking less like bad luck and more like a business model. We wanted to support a local dealership. We really did. That's why we kept giving them chances. We won't be giving them a fifth.

    Made multiple calls to the service department with no calls returned. Filled out an online contact…read moreform and received an email from sales. I finally spoke to service about an insurance estimate, $450 up front to write the estimate. S×S is totalled, so they lost a sale of a new sxs. Edit after Business Manager's response: The bigger issue is the service department not returning calls/online messages. IF my unit was to be placed in your service department for estimate/repair, I would be unable to get updates. I live an hour away, so dropping in to find out isn't an option. I'm currently working with my insurance company on the estimate fee. But, your people not responding to messages yet you were able to respond to a negative review in mere minutes? This speaks volumes about your peoples ideas about service.

    Bayou Powersports - Bayou PowerSports Property

    Bayou Powersports

    (6 reviews)

    I purchased 4 new tires and wheels for my old Honda Rancher from Bayou Powersports, which was a…read morelittle over $1,000.00. They tacked on $139.00 to mount them. One would think they would not have charged for mounting, since I spent so much on tires and wheels, but they charged me $139.00 to mount the new tires. I got home and had to pay someone to put them on for me. Then was told they put them on wrong,the back tires were mounted on the front wheels. These are 2 different sizes and they mounted them wrong. So I called and they told me to bring them back out there, so I did. Got them remounted then purchased a carburetor kit for it. Again hired someone to clean the carburetor paid $175.00, got it home, called the guy to come back out, he did and he told me I didn't get a float and gas line. Went back out to Bayou Powersports and they told me they would have to order. I told them in the beginning I needed these 2 items but they gave me the wrong gas line and no float. So once again I had to drive way back out there and was told that they didn't have them in stock so they had to order them. Was told it would be a week to get them. So now I have to drive back out to Milhaven, from Calhoun and by now I'm getting tired of this. I have spent so much in gas and mileage and still have to go back out to Milhaven to get the items they messed up on. Maybe I should have gone to Ruston, after all it is closer.

    Love this place! This place is superb in all aspects of sales, service, and parts! #shoplocalread more

    McKinney Outdoor Superstore - motorcycledealers - Updated July 2026

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