For few years I received a phone call every quarter to make an appointment for pest control…read more Billiot would charge my credit card then come treat my property.I also had termite contract with them. The pest control office has never had a problem reaching me. About a week ago I walk outside and see their truck so I went over to say hello. The man in the truck said he wasn't there to say hello he was coming to remove my termite bait traps. I was shocked. He said they had been trying to call me for my renewal but I was avoiding them so they were there to remove my traps. Wow. They have reached me every quarter for a few years and charged my credit card every time without problem. But for some reason they couldn't reach me for termite. Not true. The owner Steve was so rude. Now I have purchased my own traps so as they pick up their trap I will drop the same plastic trap back in its place. In other words if this happens to you, go online and buy your own very inexpensive traps. Pretty crazy.

Prompt...Professional...Effective. Billiot Pest Control is a great value, bringing peace of mind…read morethat the termite scourge isn't munching away undetected.

Leonard came all the way to Metairie to help me out and was on time, able to come out that day for…read morean emergency flea control, and was super kind! If you have an infestation, call Leonard!! Thanks First Choice

Leonard was responsive, honest, thorough, and I recommend his services. I actually hired him for…read moreongoing pest control services after receiving his inspection report.

Very knowledgeable! Great experience! The store has many…read moreproducts you cannot find in the big box stores.

Linda @ Barber Laboratories is just a wonderful person & knows everything there is about pest…read moreprevention. Apparently she's 3rd generation when it comes to pest control. I learned her grandfather started the business 100 years ago. Linda listened to my long winded story about fleas, asked pertinent questions, & set me up with what I needed. She even went to great detail to explain how to utilize each item to ensure maximum effectiveness. This place is a real find & she's a gem. I can't say enough nice things about this place. Most importantly though, they have what you need, & take the time to really help you!

I have been a customer for a fee months. They are extremely professional. Friendly, responsive…read moreand no pests at home!

I had an issue with a possum and sent out a project request via Yelp. Spidexx did respond within 24…read morehours. Although this company was unable to help me with my request, they were able to recommend another company that could.

We have been using Pied Piper Pest Control for years for termite protection. Very satisfiedread more

Impossible to get out of the contract, I wanted out within the first few months, kept changing me…read morelong after the service contract, service wasn't that effective. I'd tell anyone to just run the other way.

I bought a property that was under contract with J &J. I compared their service to another provider…read moreand found them very competitive. Also, it was easy to transfer the service over. I was so impressed I also covered another property for termite protection. So far so good. Customer service has been responsive and courteous. A technician forgot to turn off my water hose after a service. The office was apologetic for the oversight (I had footage), not the worse thing that could happen.

Due to increase in price, this is the last year I will be a customer…read more The technician was very courteous. I was able to walk around with him due to last year's first technician did not check all bait nor change those which were bad another tech had to finish the work. I was very please with technician today, he was very thorough in doing his job.

I chose them several years ago after reading reviews. Very satisfied with results. I needed help…read morewith fleas from my cat, having them come sure beats bombing the house and is more effective.

Brans Pest Control has offered me a top notch, professional, and kind service. They listened…read morecarefully to me before tailoring a smart response.

We have been working with them for years. They were able to spot treat many times, but we had our…read more2nd tenting in 10 years a few months ago. We have not seen any signs of termites since.

Avoid! Worst communication ever. Not so bad if its your house, but this was a late today…read morecancellation for a tomorrow tenting on a multifamily home. 4 tenants in Hotels plus prep and they knew since yesterday about their inability to keep their committment and conveyed it to me after 4pm today. Who does business treating their customers like crap and the customers tenants even worse? And I am a repeat customer...never again! I'll take out walls to get at termites before I sign up for this level of disrespect again.

Five stars for the pest control service, minus -10 for the termite side…read more long time termite customer. For many years I have had to beg somebody to come out and do my annual inspection. This year, they must have a contest going with their termite employees because in a one month period, I have had over a dozen emails, as many texts and phone calls from multiple employees trying to set up my annual inspection. one actually showed up unannounced and would not take no for an answer. No, you cannot come in, we are about to go out did not deter her. Finally, the truth came out. they want to sell you thousands of dollars of additional service. the manager will not speak to me or return my calls. Next renewal date, I'm going with another company, but I am keeping the pest control service. They do a great job and are very responsiv.e

Please make the 0 star an option, Yelp!…read more It all started with big bites across my children's upper torsos, as well as on my wife and then me. We noticed tiny poppy seed size bugs on our sheets... off to the urgent care! Complete body lice treatment head to soles of feet with cream for 14 hours. Fog the upstairs with permethrin. Pay hundreds to have linens and furniture covers laundered. Ran tons of loads of clothing laundry. Then we call Orkin. It's a Sunday. Orkin customer service - sure thing we can get someone there tomorrow first thing in the morning and have you sorted same day. Many of our trucks carry supplies to do treatments right after inspection. Great. Paid $100+ on the phone = the fee for inspection. The next morning at 8am the inspector arrives. We collected 40 of the now dead insects (from our treatment), put them in a ziploc and hand them to him. They are Poppy seed size and visible to the naked eye to be round with little legs. There is one we find on my wife's pillow and then dozens we find on the window sills opposite side of the room. Inspector says "I've never seen these before... I'll need to bring them to the lab right away and look under a microscope." That all before 9am. Then... radio silence the whole day. So I call 3 times to get a status update. Each time customer service assured me we'd have an answer - even put me on hold to call the office and the specific inspector. At 2pm he tells the customer service to tell me that he has been out all day and is getting back to the office late but will have answers for me in an hour. Of course, he doesn't call back. Tuesday morning our window sills are coated with these bugs. I call Orkin again and they say they will elevate this to the manager of the Orkin branch in harahan. They also tell me that if the bugs are lice they can't help us. According to this 10 year in the field Orkin veteran, they don't treat lice. Then I get the attached text message FINALLY from the inspector. See photo. FYI I took a photo of the bag before handing it to the inspector. Read his analysis and look at the photo for yourself. 2 insects in the bag and the rest appears to be dirt? LOL. No phone call. This is the value the customer gets of paying more than $100 for an Orkin inspection. So I do a little online research... why so many of these creatures on the window sill? Sure enough bird nests can be vectors. I go outside my room and on the porch in the wall is a European starling bird nest. I get up on a ladder and there are literally thousands of these awful bugs on the exterior wall around the hole the bird created. People are usually under duress when their home is infested. What do you, the reader, think of this customer service and value for payment received from Orkin?