Mr. Justin Fortier was quick to respond to my inquiries about this job. He called me even before I…read morehad finished filling out the Angi project information. He was here the same day to assess the situation. He was able to get the water up and running the same afternoon/evening. Thanx a million Justin!

Being a DIYer, I'm not one to call professionals until after I've exhausted every possibility to…read moreget the job done on my own. This holds true for my car as well as my house. So when the pressure tank for my well started to leak, I replaced it. I did my online research as to the right model to get as well as how to install it. Ordered a new tank through Amazon and went to Home Depot to get copper pipe, valves and fittings - as well as some advice on how to put it all together. After the job, the system seemed to be okay - for a while. But then the pump started to short-cycle whenever I ran any water in the house. As long as the water was on, the pump would cut in and out every few seconds, while the pressure varied wildly. I got back online with a vengeance - scouring handyman forums. I even talked to a plumber and a well drilling contractor. I applied what I learned, but the problem still persisted. Since it was a jet pump system, the consensus then became that I needed to replace the venturi and foot valve in the well. I didn't want to do this myself, so I went onto Angie's List to seek help. A response came from Fortier's Plumbing. Sometimes you just luck out, and this was certainly the case for me. Justin is one of the best professionals I've ever worked with. He's patient, unassuming and meticulous. While I had already started digging down to the well, he was assessing everything I'd already done and made a few adjustments. Performance improved, but the basic problem still remained. Justin then noticed a valve serving no obvious purpose had been installed between the pump output and the pressure tank. After conferring with some colleagues on the phone, he decided that we should remove it from the system and replace it with a section of pipe. This did the trick. Even when the valve was open, it apparently had created just enough back pressure to cause spikes in water pressure that would then cause the pump to cut in and out. That valve had been there all along but didn't affect operations until after I'd installed the new pressure tank. Talk about a red herring! I'm glad Justin questioned it. What an expensive disaster it would have been to dig out the venturi and foot valve just to discover that the problem still wasn't solved! This is why I feel lucky. It just so happened that I found a pro who didn't jump to the same conclusions that others (including myself) did. He saved me my sanity and a lot of money! I can't recommend Justin Fortier's Plumbing enough! Justin loves what he does, and it shows. It's also obvious that quality work at a fair price is important to him. Because of what he referred to as "a learning curve," he knocked an hour's labor charge off my final bill. In hindsight I think I should have declined to accept that courtesy. As Justin himself put it, "We both learned something today." And that new knowledge for me is worth a lot more than the discount.

We used this company to help switch over to propane. Which was $14,000 and we were fine with it…read morebecause we needed an new heating system. In the first couple weeks the water kept going cold, then the heat would not work. We called them and they would come out and "fix" the issue. Only for it to happen again. We finally got them to come out to "fix" it a final time to find out that they did not put the exhaust vent outside the house. Apparently when your exhaust vent is inside the house you cannot use an air freshener around it. Which we were not made aware of. One guy came out and said that the whole system was set up wrong and after he messed around with it, it started working. A couple months later we get a bill for $3,000!!! On a heating system they did not install correctly. We said we were not paying it because THEY were the ones that did not do their jobs correctly. They threatened us with a lean on the house if we did not pay the bill. After I had my father talk to them, they brought it down to a little over $1,000 for the bill. On something that they did not install correctly to begin with.

These folks installed a storm door for my home. I had some sticker shock at how much they were…read morecharging, but I'd heard good things and that they did quality work so I went with it. The door was never properly functioning (though it did function) and now it's completely busted. I can home one day and the entire bottom of it was falling apart. This is after them taking a YEAR to get around to installing it in the first place. I should have just read the writing on the wall and just canceled it. That was a lot of money to waste on a poor product.

Technician arrived at my house, did not even identify himself by name, (Dan)…read more Walked thru the front door and proceeded to make himself at home. We were having issues with air in the water line, he ended up going into a room that wasn't even offered or spoken about. In the end he thought he knew what the problem was and was quoting me on a price, meanwhile left a hose attached to the faucet on the well tank/housing and when he turned it back on, water went all over the basement floor. Not a "little" water. He offered to run outside and get a rag, meanwhile I was using beach towels to get the water up, he then stood by the basement door and told me to have a nice day and left. I won't be using them again, ever!!! The worst service and rudest employee I have ever encountered in a business.

The actual tradesmen know their stuff, but the front office is incredibly slow to return calls or…read morefollow up, they will absolutely go for weeks without calling back if you let them.

Rebuilt heating system 3 years ago. Excellent work, efficient and reliable. None better,…read more highest recommendation.

Dan and his two crew members arrived right on time for my scheduled appointment and went right to…read morework on several plumbing issues I had at my home. They put in a new sillcock, hooked up by new fridge with a water supply, repaired several leaking valves and repaired a problem kitchen faucet and sprayer. They were efficient, polite and very reasonably priced. I highly recommend them for any plumbing work you may need.

When my wife and I closed on our home we received a "welcome to our town" bag from one of the local…read morehotels. I needed some work done but didn't know who to call. Then I found the card for K&K Outdoor Creations & Handyman Services. Little did I know about how the owner, Kevin Megno, would figure into the plans to update our older home. His company replumbed my home and eventually added a heat pump. He also gave me several leads to a company that took care of my electrical upgrades. I would recommend K&K to anyone who has a need for prompt, on budget, and on time handyman services and heat pump installation. Jacob

From the owner: Customer Satisfaction is our number one priority. All customers are important to us. We take on…read morejobs of any size. We are a ductless heat pump installer registered with Efficiency Maine. We are an authorized Generac dealer and can install and service your generator. We are a Viessman pro dealer and can service and install Viessman boilers. We will do most repairs in your home. We also build picnic tables. We are a state licensed plumbing, heating, gas, oil contractor fully insured.

One of the worst excuses for a plumbing contractor I have had the displeasure of dealing with…read more You call, make an appointment, and they never call or show up. I called, talked to the receptionist, set up a schedule for a home visit install of a toilet. Never showed up, never called. A terrible business. Don't bother calling them.

Spoke with Tim Jr and had my pressurized water well tank replaced the same day, even replaced my…read morewater filter! Great service. Use Ironclad tank I'm not familiar with but am hoping it lasts as long as old myer tank did.

Chris is a plumber who doesn't know what a snake is wow very…read moreunprofessional, rude and doesn't know how to operate on his own trade.

Chris is very accommodating and a good communicator. He showed up on time and did a wonderful job…read moreinstalling a new water line. He also gave me an estimate on some other projects while he was here. Would definitely call Sprague's Plumbing Solutions for any plumbing needs in the future.