We bought a beautiful blue sofa 2021 The quality and durability is amazing…read more We sit on it every night. It still looks new THANK YOU!

We are thrilled with our experience furniture shopping at Palisades Furniture! Mike and his team…read morewere knowledgeable, experienced, and so helpful when it came to choosing the perfect couch for our new home, and couch/loveseat for my elderly mom. She is often indecisive and uncertain-especially with change. Mike was patient and thorough and kept in good communication about delivery dates/times. He gave us time and space to try out every option in the store-explaining what tends To work best for your personal needs. We absolutely LOVE our family room couch and get compliments from everyone who sits on it. Highly recommend.

so sad they closed. had a great selection of korean bedding and also very reasonably priced hanboks…read moreand accessories

Great original Korean bedding and fantastic ownership that have superior customer service.read more

Worst customer service after payment. Upon delivery i found damaged spots on my furniture. The…read moredelivery guy calls the guy who i placed the order with, and just rude rude rude. "Hello, my furniture is damaged" The guy " and" I first expected something like "sorry, how can we work this out?" But again he says take a picture and send it. He calls back and says how about $100 off. My damage was not a small scratch but a big crack where you can see the color difference. Well i already waited for these furnitures but i did not want to wait again. Being frustrated i went to the store, no greet or apology kicks me out of office and gives me a check. The worst when paying for my merchandise and it's not like i caused it. I assume they do not treat you like customer unless you spend couple ten thousands. They do have nice furniture but horrible service. Goto their littleneck location, if you care.

As others have already stated this place has some of the worst service anywhere…read more This guy Jin who supposedly is the manager but not the manager (who knows what the truth is) is a real piece of work. The guy is just a flat out liar and will do anything to make a sale. Prices surely drop in an effort to get you to make a quick and emotional decision. Questions about the products go answered and then he starts talking in Korean to a woman in the store. Obviously he knew we don't speak Korean so he was hiding something but who knows what. When you don't buy he literally throws a tantrum. He just kept saying he's giving us a good price. We saw him throw out a couple who was in the store complaining about a delivered item that came in heavily damaged from what I heard and offered them $100. When they refused he went crazy and said he was calling the police for some odd reason. They luckily got a check and left. When we asked who the owner was and wanted to speak with someone else at the corporate office he doesn't know who owns the place. Everything about this place is shady, shady, shady. Needless to say we left and went to a real store on Route 17. Avoid this place or you'll be sorry. My guess is they have their own people posting good reviews because it's impossible that this Jin character or the mysterious owner of this place could care about a customer after they vacuum your wallet.

This store is amazing ,service is always great selection is amazing & value of everything inside…read morethis store is perfect. I've been going here for years & it's always a good time. Everyone who works here is always really friendly. Thanks again for everything.

Always fun to stop in and browse the different items that are here. A little expensive for some…read moreitems but I guess if you want the item you would pay the price. But a great variety of toys, models, clothes, and other Asian knickknacks.

I would be very careful about purchasing small appliances from this store. I bought a hot plate to…read moreuse after my cooking gas was shut off due to a gas leak and it was faulty. Once it heated up to the desired temperature it shut off. The store does not offer refunds and only one exchange. And after an exchange they keep your receipt. Not very customer friendly.

as a manager who's been in customer service/retail for close to 20 years the customer service sucks…read morethere's no diversity. everyone speaks different languages besides english. there should be more than one cashier when there is a line and i can tell that the employees that work there does not have customer service skills when there is a line you need to move with a sense of urgency, not worrying about if your nails are gonna be broke or messed up and not being on your phone in front of customers it's very rude and it's not welcoming . asked for the security guard or the person who watches the front door. you need to learn how to welcome customers not just being nasty and rude. and one more thing i'm a little concerned because if you have employees that work in the store, they should know where everything is not just sending customers to different lanes and let them figure it out on their own. and this goes straight to the owner. if this is how you conduct your business, you should be ashamed of yourself. your employees need to be retrained on how to conduct business and how to give customer service to the general public.‼‼‼

My wife and I cannot imagine a better place for our art purchases than Frames of Mine. Susan and Ed…read moreare experts in the creative and delicate craftsmanship of frames, ensuring that each art piece, poster, or picture receives the attention it deserves. Their large selection of Italian frames and the use of high-quality glass is truly impressive, and the comprehensive service and advice offered by this wonderful couple is consistently excellent.

I was a repeat client that brought 3 inexpensive pictures to be framed. The 1st one was about 30…read moreinches, 2nd and 3rd about 10 to 12 inches in size. A very small and very simple job that Ms. Susan said would take no more than 2 weeks to complete, (the very 1st lie)! Ms. Susan said the cost would be $540 (I have the receipt for it) and she will include on one of them a reflective glass cover because it is "CHEAP" and because it was done on paper! One week later she calls me with a now new price of $940 due to an overnight rise in material cost. ( A total B.S. if you ask me, but I decided to bite the bullet and still remain.) Fast forward two and a half months later and no phone call EVER, not once that the items are done. I called her and she said "oh all is done where have you been I texted you", (another total lie, as she never once tried to reach me, but rather forgot or just didn't give a shit.) Once I went to pick up the items it all came together. She massacred my frames, there was no protective glass and she LIED ABOUT EVERYTHING!!! She was combative, rude and inappropriate when addressing me, to the point where I just walked out as I couldn't be as ignorant as she was, not possible to out speak her or to get a word in, SHE KNOWS BEST, NOT!!! So sad how an old person like her makes a dishonest living with her husband Ed (who unfortunately for him seams like a nice guy). I am disgusted and humiliated by this pathological old liar and a con artists who tried conning me for almost $1000 as a repeat client for very cheep and inexpensive frames. The world has certainly hit rock bottom when and old lady like Susan decided that dishonesty with valued clients is a better policy for her and her business. Keep the ruined artwork Susan and your $940 frames it is your loss rather than mine. Shame on you madam, shame on you for all of your poor and ignorant decisions towards me your repeat and humble client and for trying to extort me for additional $400.00 when all was agreed prior. I do not and cannot EVER recommend such a dishonest person, a downright arrogant crook and her business to my worst enemy never the less hard working and honest people! I will contact the Better Business Bureau next and The Department of Consumer Affairs and I promise you Ms. Susan I am just beginning to expose your dishonest services!

I also had an issue here. It was my go to place for so many years , I will no longer shop here or…read morerecommend. My coop needs a coi and I was told it would cost me $100 for a too small job that I asked about. I needed a blind for a bathroom. I assumed there might be a fee , but not $100. Also I was made to feel stupid for even asking for such a small job. Maybe they should have looked at all the business I had given them over the years. Including spending over $4000 on my sons last 2 apartments.

This is one of those if I could give 0 stars I would reviews. Purchased four standard radiator…read morecovers over the phone that didn't fit (total just shy of $900). I called to make sure I could return or exchange them and provided the sale date and invoice number. I was informed of a restocking fee if no longer in paper (they weren't) and that covers must be in good condition and never used (check & check). Fast forward to today and my attempt to exchange. Initially I was told I can't exchange them because the covers were "damaged." Then told I could exchange for half store credit (to cover costs of refinishing). When I gave the sizing I needed, I was told I would need custom covers for more than double the price (but still get that very generous half credit because, you know, they wanted to do me a favor). When I declined an exchange, it then became 25% store credit of the price because the covers "can't be resold." But they felt bad for me so would do me a favor of still allowing a return. What in the used car salesman is going on at this place? After multiple attempts to escalate to management, I had the displeasure of speaking with owner Mike Rubino, who was as sarcastic as he was unhelpful. While informing me that the radiator covers could now "only be scrap metal," he said the store employee was covering a 25% refund out of his own pockets. Look if you want to steal people's money, just say that. A restocking fee and even refinishing fee is understandable. Keeping people's money just because you feel you can is, well, clearly not. Attached photographs taken inside the store with what's left of the "scrap metal."