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    JP Auto Recycler

    3.0 (2 reviews)
    Closed 8:30 am - 5:00 pm

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    6 months ago

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    7 years ago

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    Truck & SUV Parts Warehouse

    Truck & SUV Parts Warehouse

    (16 reviews)

    I have a healthy distrust of mechanics after a lifetime of doing my own repairs and getting robbed…read moreany time I needed to have work done I didn't have specialized tools for. When it came time to get a leveling kit for my truck, there weren't many options in town. 831 Trucks were the highest rated. So I went in for an estimate. Starting with the service... the level of honesty and customer service here is absolutely unrivaled. I like to off-road, but this truck is also my daily driver, so I was torn on getting a 3.5" lift, or just a leveling kit to get some much needed front end clearance. They could have taken the chance to try and upsell me on the much more expensive lift, but that's not what they did. They asked questions about my driving habits, do I tow, how often do I off-road, and suggested that the leveling kit would be much more effective for my use, and much less expensive. Wow! The estimate wasn't gouging. No giant part markups here, just what they cost, and I checked. The work was done in half a day, and it was done very well. The next morning I noticed the front end suspension on the driver side was making some wild noises. So I took it back, they looked at it for no charge, and let me know that my struts had reached the end of their life after 118k miles. Fair enough! They suggested a part, provided a competitive quote (again, no part markups), and had it installed in less than half a day after I got back from my weekend getaway. Because the new shocks were also leveling, and I had just been there, they very generously adjusted the cost. It made a customer for life. The new ride is incredible, and after having crawled around under the truck, the workmanship is fantastic. I had noticed what looked like coolant on my driveway, and when I picked the truck up from the shock install, they let me know it looked like my water pump was leaking. No upsell, no push to have the work done. They said they noticed the leak, suggested the work, and let me know they were there if needed. I got it home and traced the leak to the gaskets on my pump. At 120k miles, I'd say it reached the end of its operable life. Guess where I'll be going to get that taken care of? Thanks for being awesome, 831 Trucks.

    I come to Dave to get my parts. Dave has been providing me with quality parts at cheap prices for…read moreyears now. Dave is honest and knowledgeable when it comes to solving problems or providing advice. Best parts warehouse in HollisteR!

    Greenwood Chevrolet Service and Parts - Photo of Greenwood Chevrolet service department, I'm glad I didn't purchase my chevy here as they wanted.

    Greenwood Chevrolet Service and Parts

    (6 reviews)

    I take a little time off work to go to my appointment 7:30 to drop my vehicle off Monday expecting…read moremy part to be available for Installation. They even had confirmed the Friday before for my appointment for Monday morning. Come Monday morning, oh your part isn't available because we had to order it from the source. Oh and they couldn't let me know either because it's the way they just do things their according to the manager on duty. The warehouse they ordered it from apparently didn't have the part in stock. And no, they couldn't update me on that. They waited until Monday morning when I checked in my vehicle to tell me the part wasn't available like they thought. Lack of communication to the customer. I don't stay home during covid I have a a job to do and need to take time off for things like this. The least they could do is update the customer if the part/s aren't going to be available for the APPOINTMENT. This is customer service 101, they need serious retraining or training period. Talking to the service manager was pointless as he just stated we're sorry the part wasn't available at the warehouse we order it from so it had to come from the source. No understanding really and no effort to make up for it. It's now the Thursday after that Monday and I call and complain to the manager on duty and just asks with attitude, well do you still want the part installed or not? Well I told him no. Not with that kind of service. And he just hangs up, no customer service again. No apology for not making the customer happy no effort at all. Here's my Tip for future customers of Greenwood Chevrolet, call and have your part ordered, make your appointment a few days after your part is delivered to the dealership. Call them to confirm your part arrived then you will know for sure you will receive service. What kind of service is another question you will find out for yourself, if you fail to do so you risk your part not being available on your scheduled appointment.

    First time with this dealership. I got misinformation and…read morethe charges they wanted to apply were almost double as compared to other service department's for my issue. Very disappointed with CHEVROLET SERVICE DEPARTMENT'S in general.

    JP Auto Recycler - autopartssupplies - Updated May 2026

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