Owner is super nice & down to earth! My car needed new control arms, suspension, struts, tire rod &…read morefixed within 1 day! It's been 3 days and no issues and feels like driving a brand new car! Highly recommended -Franklin

Saved me big time. Was 50 miles from home and got a critical battery charging failure indicator in…read moremy BMW. Called these guys up, they got me in right away, provided accurate and honest diagnostics, completed the repair same day, and saved me a ton of money/time/hassle in what could have very easily been a much more stressful and expensive situation. Go out of your way to bring your car here

I made an appointment to have my breaks replaced. When I brought it in, Ray and crew said I didn't…read moreneed to replace yet. What?!? A care repair place that's honest?! I was so grateful! I was taking a little road trip the next day and wanted to be sure. They even put air in my tires! This was my first interaction with Ichiban, but it definitely won't be my last. So nice to have an honest auto repair shop!

EDIT: 6/3/24: Spoke…read morewith Dave. I have no doubt that they can do a good job, as seen with these other positive reviews, but in the same manner that they are professionals in this field, I am surprised they did not find anything wrong with the master cylinder, which does have a direct influence on the clutch. Dave mentioned multiple times that his men did not find an issue with the cylinder at the time of inspection, so "technically" they did their jobs. I should point out, that Dave also said that they test driven it by 10 miles. 10 miles and no issues apparently, yet 2 miles of our struggle before the car gave out. I attached 2 new photos showing the odometer. Unless the paper printed on the day I picked up the keys aren't up to date (and if so, why was I given paperwork that's not up to date?) I am hesitant to believe the car was test driven. With the complimentary oil change + 10% discount on next repair offered, my boyfriend is very open to bringing his car back and if next time the car is properly serviced I am willing to update the reviews. ***** EDIT (Morning of 6/1/24): Tried calling your "24/7" assistance listed on your website. It's just your company's phone number sending us directly to voice mail. We need the car today. My boyfriend is missing out an annual event he wanted to go to deal with this matter. He can't even drive it to a different repair shop as he can't change gears anymore. Getting it towed, which is costing us unnecessary fees too!! Unbelievable!! ***** My boyfriend drives a manual car and was in need of a new clutch. He hesitates in bringing his car anywhere but Redline in Arlington. Since it's far, I suggested that he give other auto repair shops a chance, something he hasn't done before since he knows that finding a good mechanic is hard. Same here, but we wanted to have hope that his car can be fixed properly in Fort Worth. We thought wrong. Upon arriving, the men were very nice. Because their customer service skills were great, we assumed they were going to do a good job. My boyfriend even spoke fondly about Ichiban Autos even before repairs started. The men at the front were also responsive, informing us of the costs, labor, & parts that need replacement. Take a look at the photos for the amount of things replaced. Cost? Over $2k. And because Ichiban closes on the weekends, you'd think they'll make sure their Friday clients would be ensured that their cars would be drivable. Unfortunately, not us. As my boyfriend was flying back from a work trip, we couldn't get his car till 10 PM, long after Ichiban closed. At 10 PM, we retrieved the car, excited to drive it when... HIS CLUTCH IS LOOSE! Both of us tried it and it feels wrong. NO resistance on the clutch pedal, and he couldn't put the shifter into gear! How is this acceptable! He managed to drive the car off premises but as he got closer to my apartment, literally 2 miles away, he had stopped because he couldn't change gears anymore. That's right, 2 MILES by 11 PM, my boyfriend and his car remain stuck on the side of the road, parallel parked at some street and praying that he doesn't get towed. I did not pay over $2k just to retrieve a car that's not operating properly. Did anyone even test drive it? You guys had the car from Wednesday till Friday. Called me at 9:30 AM stating it's ready, and I didn't even come till 2 PM to pick it up, giving you guys plenty of time to test drive/check for any errors/tighten any loose ends. Since Ichiban is closed, our night, our weekend, is ruined. I really wished I could've given this place 5 stars, the men were nice but the service we received is unacceptable. A simple clutch check/test drive would've signaled to you guys that something is off. Ichiban Autos, we are extremely disappointed.

Awesome team with great customer service! Highly recommend this great shop! My car is running great…read morenow

Called them same day to do a brake, rotor, and brake pad replacement. They were able to get me in…read morethe same day and perform the work in an extremely timely matter. The cost was more than reasonable. They do exceptional work. Thanks to Abdul and his team. Highly recommend them.

Excellent service. Prompt, professional and through. Have had several cars & trucks serviced there…read moreover the years - always positive results.

Excellent! Highly recommend. I wanted a evaluation of my 2010 Infiniti to see if I should sell it…read moreand get an electric car or would my Infiniti likely last another 5 years. My car only has 60000. He did a thorough examination found a steering fluid leak, minor, that will eventually need repair but no hurry. And his estimate to repair was $700 less than the dealer ship.

This was my first time visiting this facility and I must say it was worth finding. My car kept…read moremaking squeaky noises and I went to different places and they told me basically my vehicle was unsafe to drive. I needed my rotters and break pads done, in the front of my car and back and I was able to get it done the next day. I like that they offer a Finical Assistance if you're unable to pay that day. The service was really good and the price and the value was worth it. Great customer service and great communication with the owner Blake. I will be using this place services in the future. Trustworthy and caring service was provide to me. Thank you for caring for my car because that's like my baby and you guys took care of her with love. Thank you.

Where reliable and professional and on time and trustable…read more They did saved me a lots of money with the same job dealership wants to do for me ..

Great service, good pricing, and quick oil change! Will definitely come back and would highly…read morerecommend.

Highly Recommend! Exceptional Service & Support for TCU Students! I brought my daughter's car in…read morebecause of an issue with her strut. Even though we were a walk-in, the team took the car in right away and had it fully repaired by the next day! My daughter, who lives about a 20-minute walk from campus, was able to manage with her scooter while the car was in the shop -- and by the end of the day, she was back on the road. As an out-of-town parent, I can't express how much I appreciated the smooth communication and easy payment process over the phone. Everything was handled professionally and with care. It gave me great peace of mind knowing she was in good hands. The service was excellent from start to finish, and it's clear they truly support TCU students. We'll definitely be returning for any future car needs. Highly recommend to any students or parents looking for reliable, honest, and efficient auto care! Love you guys!

Sadly I'm unable to give a good recommendation for this business. A neighbor suggested this…read morebusiness and I reached out. Communication was good initially and we discussed the potential issue(s) and an estimate to have repairs done. I informed him he could stop by to take a look and provided my location. After that, nothing. I gave it more than a day as I understand people get busy but there was no other communication. No contact. No I'm busy, no rescheduling, no apology. Nothing. Bad for business and an awful way to treat a potential customer

Quality work and affordable service he is definitely willing to go the extra mike to satisfy the…read morecustomer

Highly experienced mechanics. Fast service & good work. Mechanics are cool and funny.read more

I needed a car inspection, and my mechanic recommended this shop. When I approached the counter, I…read morewas met by a very rude young man. Another employee stepped in, apologized, and mentioned that they constantly have to address his behavior. Honestly, if someone needs to be spoken to about their conduct on a daily basis, they shouldn't be working at your establishment. Because of that interaction, I'm not likely to return to this location. I will say the rest of the staff was polite and helpful.