Even in the midst of an incredibly busy tax season, Frank went out of his way to support me with a…read morepending issue that has created more ambivalence than certainty. Unlike some in the industry, Frank did not resort to fearmongering and was practical as well as extremely compassionate in defining what the course of action or inaction would be. It goes without saying that I feel the world is a better place with ethical professionals like this. I also read in reviews that he is well versed in international as well as local policies and this fact makes him invaluable as Queens and New York City at large is replete with individuals who have sentimental as well as legal ties to other nations. Outstanding !

We were clients of Jet Tax for many years until we realized how terrible and dismissive he was with…read moreour tax situation, and on top of wanting to double charge us what he was previously charging! When working with tax consultants, you would hope they'd have your best interest and finding you the best returns as possible, however this was not the case. Despite explaining that this year would be different and we should file it differently from the previous years, Nope! There was no listening, and would always steer us to the easy way out, always taking the standard deductions, even when it was not to our best interest. Which we later found out from another, much better tax consultant! Sadly, I cannot recommend Jet Tax, if you would've asked me years ago, I would have recommended them (and actually did to my friends and family! Never again!). Save yourself time and trouble. Jet Tax will only find the easiest and quickest tax filing method possible without listening to your situation and very dismissive.

I recommend that you do your taxes elsewhere. They do not respond or meet the tax deadline. Beware…read moreof this place.

My boyfriend wanted me to find this place again, since the formerly known as "Tax Station" had…read moremoved to a new location. We had such a good experience with Lily the first time, we wanted to come back to her. I went in Jan. to inquire about an appointment with Lily to file our taxes, but was told she wasn't there that night and they tried to get me to file my taxes on the spot since I was there; luckily I insisted to schedule an appointment and do things properly, while being prepared thoroughly..... just to find out later on that Lily no long works there, when my boyfriend called prior to the appointment (because they seemed odd when I was there, and vague when I asked about Lily) Anyhow.... after being deceived ...I thought I'd try them anyways due to the overwhelming good reviews on yelp.. but the same lady with a stern face and glasses attended me 2-29-2016, was less than friendly; felt like a session with a stern catholic school nun .... not pleasant. Before I even sat down, I told her I wanted a quote on how much my tax refund would be filing with them...since H&R Block and another flushing CPA (Ruth Wu - Sr.Accountant of Liberty Accounting & Tax Services) provided me with their quote. All she was willing to tell me was that it's $50 to file, take it or leave it.... but they won't offer an estimation to let people shop around. So why have me sit down, and then look at all my documents??? I get more friendly faces attempting to file my taxes online with turbotax right now... they got cute pictures too and very user friendly platform... not to mention, cost less too. In short.... you're a paid service.... so how about learning some customer service skills ?? a smile? nicer phrasing when speaking to people? Ask Lily to give you some tips if you guys still keep in touch. She was so friendly about 2 years ago, we still look for her... Change how your customers are treated before you lose all your clients to online platforms. What a disappointment today. I was such an advocate of this place when they first opened too...tsk tsk

I been coming for so many years Love this place…read more Quick and professional and friendly 100% recommendations

I worked with Kelly for two years and there's been a lot of back and forth about my last year…read moretaxes. Every time I've called trying to sort it out with Kelly, they say she's unavailable or busy and will call back. After waiting, I didn't get the call back and it's been very frustrating. I now owe money instead of receiving the amount Kelly's team said I'd receive as a refund. I now have to pay interest because her team told me to wait.

Absolutely the best service. Since I found this accounting group filing taxes became a pleasant…read moreexperience. They are so knowledgeable and organized and have excellent knowledge of every type of situation. So we just went to our annual tax appointment and it was such a good experience and they did it very fast, on the spot. Simply genius, the best. High fives all around.

Super helpful and friendly, and got me the best return I've ever had - what a fantastic combo!read more

Have been going to Sisley and Christine for the last few years, they are both amazing!! Very…read moreattentive, detailed and explains our returns to us in great detail. I would totally recommend them!

Very attentive accountant, Sisley gave me a detailed review on my tax returns. We really…read moreappreciated her efforts. And we will bring more friends here next year.

Professional and knowledgeable, he did a terrific job on my tax returns. I also did an estimate on…read moremy own but with his tax advise, I was able to save more money. Very reasonable prices and I will totally go back.

John is very knowledgeable and professional. Very good service and got done very quickly. I'm an…read moreinternational student, has been in the states over 5 years, which I am a resident Alien, that may be different from many other international students. So my filing is more easier, and John charged me a very reasonable price, comparing to several places I called in Flushing. I highly recommend John to do your tax.

Hands down the best accountant we've ever had. Will not let anyone else ever take care of us or our…read moretaxes!!!! Been using him for quite a few years now and love him and his extremely attentive staff! He's down to earth, funny and a nice guy too! You get what you pay for and he's worth every penny!!

I've used Robert J Klein, CPA for over 5 years now. They are true professionals - knowledgeable and…read moretimely. While tax season may be a drag for most, I rest easy knowing I am in reliable and dependable hands. The entire team is great. Cannot recommend them enough.

we was using Ruby Liu for tax return 2023, one of the staffs did very nice job for us and gave us…read morevery good guidance and consulting support.

Yes, AVOID AT ALL COST! 1. The firm filed a tax extension…read morewithout telling me, that the government charged over $5000 to my bank account, if I did not have that much money in my bank at the time it will result in a fine. 2. When I called about this situation, they did not apologize to me and told me that the government will return the money when the tax has been filed, which takes about 3 weeks for me to get my money back. At the time I've only graduated for a year, if I had no savings and something major happened that I had to use the money, I'd had nothing to spend. 3. For my parent's tax, the accountant only submitted the amount stated on the W-2 form I send via email and missed the two 1099 forms I sent via email. We received a notice from the gov saying that there are taxes due for unemployment. If it wasn't for this mail we would not even have noticed the accountant did not see the 1099 form I sent to them all the way back in March. 4. I called the office and required an adjustment, but they dare to charge me $50 extra for them to fix their mistakes. If our family did not have a habit of saving money, we now have to pay back the government 4.5k. If we did not have the money in hand right now, we'd be doomed. 5. For instance, if we did not notice your mistake and you misfiled my mom's 1099 when the government finds out we will be charged tax evasion, and who will be responsible for that? If your firm did not dare to ask me to pay for the adjustment I would not write this review and let you fix your mistakes quietly. My family has been a long-time customer of this firm, and this is how you treat your customers. You guys should know that this is ridiculous.

I had some issues with my previous accountant. So I decided to come here for a try this year to…read morefile my taxes. So far I am very happy with the services at Citi Tax. My experience here was excellent. Eric was so professional and he also provided financial advice and explained in details of all the questions I had. I won't be seeking for another accountant anymore. I would definitely recommend this place to everyone I know that needs solid accounting services.

From the owner: Incorporation Service(same day), Individual Tax, Business Tax(Partnership/Corporation/LLC),…read moreBookkeeping Services, Business Setup Consultation, ITIN Application, License/permit application, Freelancer and Rental Property Owner are welcome! Call 718-888-8868 to see how we can help your business and your taxes.

Melody Jin has the worst service ever, send over the documents for over 3 months, NO WORK at all,…read morewas told many times let us wait, ONLY one month left for the tax return submission, NOT ANSWER the cellphone, and Steven Wei, is the boss, NO RESPONSE, called them, was told HIS already not at his office. WHY do they do business if they don't want to work? Be careful to choose this company if you really need help with your tax parts

My dad and I came here to file taxes back in March. The place was quiet when I entered. After…read morefilling out a questionnaire​, we went into an office. The process was fast. The accountant was able to answer my questions. The fee was fair.