I had an awesome experience with story tax & financial services . any questions I had she was able…read moreto explain to me and took her time with any concerns I have very professional with her line of work and made me feel I can trust her with personal information where I don't trust no one not even my momma jk...I would highly recommend her services if u want a professional , worry free, smooth, experience

Story Tax & Financial Services has been the most phenomenal tax prep experince I have ever had in…read moreall aspects. My journey in filing my taxes has always made me feel uneasy until now. When I first began, I had my mom do my taxes with her tax preparer and I did not understand the process of how it was done and her tax preparer would process it wrong at times stating I owed money when I didn't for example. So after that frustration I decided to get help from a friend and they were not completely clear on how to do it and one does not get their highest refund. So then I finally decided to invest in a tax preparer myself last year. I choice H&R black because it was close and I wanted to go on person. I paid a high price only to leave feeling confused about how my taxes was processed. I did not feel comfortable to ask as many questions about what was happening on the screen because when I would, the preparer would quickly answer and then change the subject to ask me questions regarding my personal life. I left feeling like I had not understood the full process of my taxes filed, I did not get my questions answered concerning my other taxes, and I was not taught how to navigate the profile that I had online despite it was in person. Now coming to Story Tax was such a different experince. I was hesitant at first because it was not close and the service was not in person but it was the best choice I made. I left feeling like I understood how my taxes was processed, all my questions was answered, I was instructed on how to use the website over a phone call, when I got out he website it was super efficient and easy to navigate (it felt like when you trying to get somewhere and you don't even have to wait for the train). On top of that I got the highest refund and the customer service from Jessica was outstanding. She is transparent, focused, professional, patient, respectful, and fantastic to work with. She is informed and knows what she is doing! Hands down, highly recommend. My loyalty is sealed!

Madi was amazing! She helped me with my Taxes this year, she was so helpful and efficient. She…read moreanswered all my questions and was professional. I will continue doing my taxes with her! Thank you

Not a 3-yr old review. This is TODAY in 2022…read more Do NOT trust Silvia Rosales at Rosales Financial. Will promise you the world and then drop you as a client when you inquire about the status of the job. The tax calculations were wrong. For a business return she didn't include correct 1099K calculations, tried to depreciate an auto lease to scam IRS, and missed her promised deadlines (and so many other things). Acts likes she's big time but she's just someone who can't even fumble through tax prep software. Doesn't come into the office because she owns the business. Not a dedicated professional. Oh and she doesn't give you what contracted for and hijacks your documents. DON'T GIVE HER A DIME. SHE WILL SCAM YOU. YOU WORK HARD FOR YOUR MONEY-YOU'RE BETTER OFF GOING TO WALMART FOR TAX PREP _____________________ NO confíe en Silvia Rosales de Rosales Financial. Le prometerá el mundo y luego lo dejará como cliente cuando pregunte sobre el estado del trabajo. Los cálculos de impuestos estaban equivocados. Para una declaración comercial, ella no incluyó los cálculos correctos de 1099K , trató de depreciar un contrato de arrendamiento de automóvil para estafar al IRS y no cumplió con los plazos prometidos (y tantas otras cosas). Actúa como si fuera un gran momento, pero es alguien que ni siquiera puede buscar a tientas el software de preparación de impuestos. No entra en el oficina porque ella es dueña del negocio. No es un profesional dedicado. Ah, y ella no te da lo que contrató y secuestra tus documentos. NO LE DAN UN DIME. ELLA TE ESTAFARÁ. USTED TRABAJA DURO POR SU DINERO, ES MEJOR QUE VAYA A WALMART PARA LA PREPARACIÓN DE IMPUESTOS

She is the best accountant I have ever used! Professional, competent and goes the extra mile.read more

Will continuously rave and highly recommend ERPS for their services!…read moreI used to file my tax returns elsewhere but when I was introduced to Ella, I decided to never go anywhere else again. She and her staff are professional, courteous and have been super helpful. They have even reached out to me to follow up on questions/concerns that I have had. I have never had such a wonderful experience in an accounting firm and would like to thank her team for their hard work!

ERPS group is your one stop shop for all of your personal and business needs. From Tax Services to…read morepayroll, insurance and consulting services the team here will help you from beginning to end. Great attention to detail, guide you in the right direction for your personal needs and leave you with a feeling of security. Highly recommended! A++

VonMarie was so helping answering all of my questions about taxes and W-4 forms and W-9 forms! She…read moresat on the phone with me for 45 minutes and let me pick her brain, and gave me such helpful solutions and answers. Definitely recommend connecting with her, she's such a sweetheart on top of it all!!

As a financial advisor, it's important for me put my clients in the right hands. I have worked…read morewith Vonmarie and referred her to countless clients that have provided rave reviews. Vonmarie is able to make finance jargon simple and leaves you with a sense of confidence that she has got you. She is an assest to any business owner and organization looking to save money through efficient planning.

We've been using this firm for our business's bookkeeping and payroll, and they've been amazing…read more Always quick to respond, super reliable, and their pricing is very fair. It's been a great experience working with them! Highly recommend

After many years of experience with other accountants, this group of professionals, working as a…read moreteam, provide great service, are reliable, responsive, and friendly. I would highly recommend them to my family and friends.

Sandy's office takes care of both my personal & business accounts, I have been using her service…read morewell over 20 years, they are quick to respond and Sandy always go above and beyond for her clients. Ming from the office is great, she takes care of my employees' payroll... etc. and she's on point.

Used them many years. Services was getting worse every years. Finally switched to another…read moreaccountant. Found discrepancy in the number, went back to her with questions and documentation. She replied with do not contact me again. Just last year, was overpaid tax $4,000.

have an excellent experience while filing my tax return. have a full expertise on every questioned…read moreasked.

This business is completely unprofessional. Mona filed my parents taxes, and when I noted an error…read moreand the need to file an amended return, and followed up and sent her screenshots of Guidance directly from the IRS, she refused to acknowledge her mistake and sent me off to find another firm. Unless you have nothing more than a W2 to get filed, I would not waste my time or money dealing with these folks.