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    Joyful Keys Studio

    4.0 (1 review)
    Closed 10:00 am - 8:00 pm

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    Musical instruments and teachers

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    5 years ago

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    Hanyin C.

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    Downtown Piano Works

    Downtown Piano Works

    (17 reviews)

    This is the place to go in the DMV if you're looking for a new Yamaha piano…read more We were first-time piano buyers looking for a new U1. From what I read online, most piano dealers will quote an MSRP or "SMP (suggested maximum price)" with the expectation that you will haggle down the price. We went to our local Yamaha dealer [not Downtown Piano Works] and met with a sales associate recommended by our piano teacher. His first offer was already less than MSRP: I'm terrible at haggling, but I figured I'd try anyway and ask for a better price. A day later, he came back with another $500 off the price. I was feeling pretty good about myself and was getting ready to go to the store before his "offer expired." On a whim, minutes before I left, I thought I'd try the next closest Yamaha dealer, which happened to be Downtown Piano Works. I typed a chat message into their website, expecting a canned AI answer. Instead, Dan, the owner, responded right away. He told me to call him on his cell phone, and without hearing the other store's "lowest" price, he quoted a price that was $1500 less. There was no haggling, no wondering if I was getting a worse deal than everyone else on the internet. We drove with the kids an hour to Frederick just to make sure this wasn't too good to be true, and it wasn't. Dan and Theresa opened their store on a Saturday night, three hours after I'd first messaged their website. By the time we left, we were the owners of a new Yamaha U1. If you're in the market for a new Yamaha acoustic piano, within driving distance of Frederick, and want to avoid the usual stress of new piano shopping, I'd definitely try clicking chat on their website.

    I put a deposit down on a Clavinova 775…read more Well, first off world class customer service. Dan and Teresa were very nice and warm. Competitive pricing. Anyway, I had to cancel the order a few days later. Refunded me immediately. Honest and trustworthy owners! Thanks and sorry it didn't work out. Great music store!

    Kenneth Bailes Piano Tuning and Repair

    Kenneth Bailes Piano Tuning and Repair

    (9 reviews)

    I would give Ken Bailes 10 stars if I could. He is one piano tuner that knows his craft. Dedicated,…read moremethodical, and does his work with finesse and precision. My piano from 1949 was brought back to life by Ken Bailes. No other person could do what he did. It was not easy to tune this piano. He had to raise the pitch which in itself was no easy task on a 1949 Baldwin piano. He tuned each string with such passion and care. He was like a surgeon in the operating room. The piano was the patient and he brought it back to life. Now each note on my piano is a joy to hear. He is more than a professional. He approaches his work with laser-like focus and makes sure that each note and strings of the piano match the note and tone on his state-of-the-art tuning device. If you have a piano that needs tuning, please let Ken Bailes do it. I am convinced that he surpasses the highest bar set for anyone in his profession. He does not compromise on the quality and service. He does not take shortcuts. It took him 3 hours to tune my piano. Since my piano was from 1949, he had to go over it 3 times to make sure its pitch and note are accurate. He explained everything before starting. He explained how the tension of the wires affects the sound board and how the tightening has to be done carefully on an old piano. Some of the tuning pegs were hard to turn due the age of the piano, but under Ken's gentle but firm coaxing, the pegs turned. No easy task. He is one person you can trust 100 percent. Thank you, Ken!

    Kenneth gives 1 of the best bargain in term of tuning. He charges $105 flat rate regardless how out…read moreof tune your piano is (mine hasn't been tuned in 10+ years lol). Other places typically charge $175, however, Kenneth's now retired and is only doing this to keep himself busy. He probably does work a little slower in comparison to the major companies, however, he's very meticulous. You won't be disappointed! Plus he also has a lot of very crazy, interesting stories if you're ever interested.

    Joyful Keys Studio - musicalinstrumentsandteachers - Updated May 2026

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