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    Joybird

    4.3 (43 reviews)
    Closed 11:00 am - 7:00 pm
    Updated 3 months ago

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    FSN pro telling me to reach out to joybird and joybird telling me to reach out to FSN. Awful service, waste of time, money and energy.
    Saadat I.

    After visiting the Joybird showroom and carefully selecting our items, we were initially excited about our purchase. However, our experience quickly turned sour due to a series of unfortunate events. Firstly, the delivery estimate was grossly inaccurate. Promised for mid-December, our furniture did not arrive until late January, significantly later than expected. Upon arrival, our excitement turned to disappointment as we discovered that nearly all the pieces were damaged and the colors were noticeably different from what we had seen both in the showroom and online. Attempting to address these issues, we found Joybird's customer service to be nearly unreachable. When we finally managed to speak with someone, we were told that damage during delivery is something they cannot guarantee against, and we were offered only a partial refund. This response was both shocking and unacceptable. To add to our frustration, we are still waiting for the nesting tables we ordered to be delivered in good condition. It became apparent that Joybird does not manufacture their own furniture but rather sells marked-up products. This was evident from the shipping label on the last coffee table delivery attempt, which revealed a different company's name. An attempt to rectify the situation with a repair service only led to further damage, not just to the furniture but also to our home and a valuable piece of electronics. The repair technician, sent by Joybird, managed to damage our Sonos subwoofer in addition to leaving one of the sofas unfixed. Attempts to resolve these new issues have led me on a wild goose chase between Joybird, FNS (the repair company), and Green Apple, each directing me back to the other without offering a solution. This entire ordeal has been nothing short of frustrating. It's clear that Joybird's business practices and customer service fall significantly short of acceptable standards. My advice to potential customers: avoid Joybird at all costs. Learn from our experience and save yourself the trouble. Update: Joybird giving me runaround to reach out to their vendor and their vendor telling me to reach out to joybird. 2nd replacement (3rd shipment) arrived damaged again, but below the table. Cutting our losses and keeping this one.

    Couch from joybird
    Lynn Y.

    Elena was so great in helping us resolve our couch challenge. We had received an online couch that the color was just not what we imagined it was going to be, and she was able to help us find the perfect couch to fit our space and a better color for our design. She made it super easy and was very accommodating to support us finding the right couch. I look forward to working with her again in the future!! Definitely go ask for Elena when you check out the Joybird store in Portland.

    Gizmo trying out the dog bed

    We have been shopping for a new sofa for several weeks and were so glad Joybird had a showroom in Portland! We felt we really had to sit on one before we purchased and it turned out to be not only necessary but fun! we went to what's new furniture, macys, room and board, and didn't like the feel of many sofas once we actually sat on them, even ones we liked online. At Joybird we liked so many it was hard to narrow it down! and you can select which color/ fabric you want so that made the options endless. I went in once with my aunt and had to bring my partner and our dog back the next day, we had so much fun trying out the sofas. they even let our dog test them out which was helpful to know which fabric was best for his shedding. The customer service is amazing. Patrick Schneider was helping us pick out fabric, answering all our questions, and put our order in the for us, he was so friendly and helpful! We have his contact info to help us with the whole process and don't have to go through the customer service line since we ordered in the showroom. I highly recommend checking it out if you are sofa shopping, they have the most comfortable and modern selection at a good price. We can't wait to receive our sofa. Im also 99% sure we'll end up back there to buy an ottoman and chairs next.

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    2 months ago

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    4 months ago

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    1 month ago

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    3 months ago

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    1 year ago

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    2 years ago

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    1 year ago

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    1 year ago

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    11 months ago

    Tre was an amazing help!! I just received my couch. Delivery went very smoothly and I am so thrilled to have the perfect couch!

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    1 year ago

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    2 years ago

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    9 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

    Kimberly was extremely helpful, and I would highly recommend going into the store to view their showroom if you can before purchasing.

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    2 years ago

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    2 years ago

    Love our new couch! Shout out to Elena who was so patient with us and helpful in answering all our questions.

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    2 years ago

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    2 years ago

    Had a great pleasant experience. Patrick was wonderful and was a great help through the whole process.

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    Page 1 of 2

    Ask the Community - Joybird

    Review Highlights - Joybird

    We came back to Joybird and Kimberly was so nice to pull that rug out of the back again for us to make sure.

    Mentioned in 10 reviews

    Read more highlights

    City Liquidators - Interior

    City Liquidators

    4.1(265 reviews)
    1.2 miIndustrial District, Central Eastside, Buckman, Southeast Portland
    $

    Beyond satisfied!! Our custom Stanton furniture came in exactly when our excellent salesman David…read moresaid it would. It was delivered and set up in less than 30 minutes. The quality of the product exceeded expectations and we look forward to many years of use and relaxation. We have been living in Portland for five years and wish we had found City Liquidators sooner. We have a small craftsman cottage with limited space and David really helped us pick the right furniture for our space. If you live in a larger house the choices are endless. Not just furniture but antique bars, neon lights, classic oversized film and music posters and artwork. You can get a lifesize Harley Quinn or John Wayne wooden statue, credenza's or wardrobes along with any kitchen supplies and small appliances you might need. New and vintage choices abound. When you go plan accordingly as there are multiple floors of merchandise to choose from and free lollipops for the kids to keep them busy. Even if you don't buy anything, the first trip you'll be blown away by the selection and you'll definitely come back to get something unique the next time. That's what we did. Also, and most importantly, no pressure from the sales staff. They let you wander around and really look over anything you'd like. As I like to say you don't get the hard sell on the soft couch. Have fun.

    Such kind and welcoming people. There's a huge variety, felt like we could spend several days…read moreexploring and never get bored. Really feels like a treasure hunt!

    Photos
    City Liquidators
    City Liquidators - Interior

    Interior

    City Liquidators - Stanton furniture and tables delivered today!

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    Stanton furniture and tables delivered today!

    Hawthorne Vintage Modern - Teak Credenza

    Hawthorne Vintage Modern

    4.1(49 reviews)
    1.1 miIndustrial District, Central Eastside, Buckman, Southeast Portland
    $$

    They are open!! New location at 204 SE Alder Street with the same incredible selection of…read moremid-century modern furniture, wall art, dinnerware, lamps, glassware and more! Vast selection, the best vintage in Portland! When I visit, I plan on at least 45 minutes because there is so much to see! I walk around the entire footprint then turn around and walk the other direction because different items will catch your eye. If you are seeking an occasional chair, they have so many styles and cool pieces. Wish I had room for more! They just don't make these styles anymore or of the same quality. They usually have a large selection of couches also in shades of teal, orange, avocado just like on The Brady Bunch. Even plaid, if that's your thing. And of course boomerang shaped coffee tables to complete your seating area. There are so many unique one of a kind pieces too, like an upright piano transformed into a bar. OMG, I wish I had the space for it! What I always have room for is unique bar ware and glasses and they have lots to choose from. Lots of metal and sculptural wall art which really gives a room personality especially when complimenting paintings or prints. They have a large selection of table lamps but it's the hanging pendants that I really love. Perusing this store ignites so many memories! I see items that take me back to my childhood home, pieces I haven't thought about in years. My face lights up remembering a curved side table, a Sputnik light and metal flower wall art similar to what adorned our den. Or a set of whiskey sour glasses like the ones my dad drank from, prints on pillows that are in photographs in my family album. Furniture that over years made it's way to our basement and then probably a vintage shop like Hawthorne Modern! Love, love, love this place! They moved to SE Alder but the charm, the selection, the finds are all still there!

    Sheila is fantabulous. Advised us on a lamp we were trying to rehab. Wouldn't let us pay for her…read moretime and expertise. Fortunately, we saw a lovely cocktail serving set and we bought it! If you have a hard time finding the shop, just call and Sheila can guide you in

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    Hawthorne Vintage Modern
    Hawthorne Vintage Modern - Who doesn't need a scorpion table?

    Who doesn't need a scorpion table?

    Hawthorne Vintage Modern - Love these chairs and table

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    Love these chairs and table

    Legacy Modern - A view from Opening Day!

    Legacy Modern

    4.3(11 reviews)
    1.6 miCentral Eastside, Hosford-Abernethy, Southeast Portland
    $$

    Do not consign furniture with this company! Similar to an…read moreearlier Google review from Renetta, I had a very poor experience as a consigner with this business. I consigned 7 pieces with them in February 2023. Michael, the owner of the business, violated the terms of consignment contract in two ways and was just a poor business person to deal with. He violated the agreement by lowering prices for my pieces below the agreed threshold without notifying me, as was required. And he did not make payments to me following sales of individual items as was also required. Perhaps more importantly, as Renetta experienced, he provided no documentation whatsoever as to the actual sales of the items - no receipts, invoices sent to clients, no notation of sales prices per item, nothing. He just said the total proceeds were XXX$ (less than 50% of his original estimation). So he could have been completely making the number up. Because of this I asked for a report with prices by pieces and receipts. He refused to provide one. When I eventually gave up on that, he then ignored my requests for payment until I filed a complaint with the Better Business Bureau. I was finally paid for my pieces almost a year after consigning them. I am a small business owner myself. I store receipts for every transaction my business conducts. If someone asks for a receipt or record of a transaction I can provide it easily. For Michael, this is too much to ask.

    Fabulous shop! Driving by, the colorful collection of Eames dining chairs in the window caught my…read moreattention and I had to stop in. So glad I did! They have curated a vast collection of mid-century modern furniture, many unique pieces, and in good condition. Was impressed and amazed at how many chairs they have! Not one or two of this and that; they had enough of the same chair to surround a dining table for 6 or 8! And also many dining tables of different materials and styles. Michael, the owner, gave me a cheerful greeting upon entry and welcomed me into the store. He gave me details on several items I was checking out, and since he didn't have the Eames chairs in the particular color and leg style I'm seeking, he offered to reach out to his network and get back to me. Now that is service! The store is deceivingly large so take your time and go through every room. In addition to couches, occasional chairs, dining tables and chairs, there are coffee tables, ottomans, side tables, lamps, hanging lights, chandeliers, pottery, vases, some dinnerware and some beautiful art. I'm so happy that I discovered this gem of a store! I will be making my rounds here frequently. Beautiful items, fair prices, and super friendly and helpful service - a winning combo!

    Photos
    Legacy Modern
    Legacy Modern - 1950's Brown Saltman 8' Sofa

    1950's Brown Saltman 8' Sofa

    Legacy Modern - 6 Pc. All Original 1935 Coronado Living Room Suite

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    6 Pc. All Original 1935 Coronado Living Room Suite

    Joybird - furniture - Updated May 2026

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