Very upset. That's…read moreright; I'm very upset. I'm upset because I can only give this company 5 stars! They deserve a minimum of 10 stars. The quality of their workmanship is second to none, whether they are building something new or repairing old shoes. The owner, Charlie, is very friendly and willing to spend as much time with you as you need. Even the young woman at the counter is very courteous and friendly. Overall, all my interactions at Tanner's have been a 10-star experience. Review by "Ralph" aka: Roy frim Glenville

This place is amazing. They do it all. They have my boots looking better than when I got them when…read morethey were given to me. I never dreamt they would've looked this good -- I was going to throw them away. And their services are beyond reasonably priced. And great turnaround time. I have zero constructive criticism. Thank you Tanner's Alley!

Stopped to check out some shoes at the Shoe Department Encore looking for Sketchers for my hubby…read more He is wanting lightweight but with steel toes for work. I was looking for some pretty comfy sandals for myself and our trip for our anniversary. I'm always looking for comfy shoes. The store was clean and spacious. The staff friendly and helpful. I took some photos for my hubby to review and we will definitely go back and find him a pair soon.

Whenever I'm in a mall that has a "Shoe Department" near my hometown, I always tend to avoid it. We…read morehave quite a few of these, but they either have footwear that isn't my size, or isn't my design/style, or something else that makes me cringe and wish I didn't own a pair from a store of this notability. However, when we were in this store the other day at the Morgantown Mall and knew I needed a pair of sandals for our annual summer trip into the nearby city of Fairmont, WV (we didn't stay long thereafter due in part to our family's needs not being fulfilled and most of us being bored), I decided to end and try to find a pair. But when I went in, I was amazed by their selection of men's sandals. Though not name-brand items on sandals(I ended up buying a pair of Northside sandals), I do feel like these are quite stylish and built for needs only. I had some ideas in mind that I wanted to fulfill for, having had dark colored sandal problems before that caused medical problems on my feet in years past. I looked for light colored sandals on both the inner sole, as well as a light colored webbing on the outside with other light colors that looks a little stylish. And while I'm not truthfully too happy with the design on the sole (feeling rough), I'll be happy to get through this summer with them.) The signs gave me a price range that I was willing to pay for. Although I would have known for these shoes to have been cheaper at my local store, this one was a little higher-priced for the design. This is about the only downfall here. Signs were widely visible and it didn't take me long to spot a pair that actually fit my design, size and budget. Although I was never greeted by any employee to help me select one, the first time I was greeted by one was at the register. The employee was off helping other customers and took a minute or so to come up to the register to assist. He recognized I existed, but it took a moment to notice me at the register and ready to pay. He rung up the sandals, and, handing him a fifty dollar bill, said that he didn't have a twenty, but could make do with other change types - handing me back a wide range of $5s and a few singles and some coins. All in all - a very successful visit. Yes, I probably spent more than I should have for only a few months of the year where I live - but this visit sure changed my viewpoint on this type of store to something a little better, after being in an area of the state that I wished I didn't have to go to/through for a vacation for a day or so.

Very nice sales lady. Helpful…read more Made sure I had tried all options on cushioned shoes.

HIGHLY RECOMMEND!! Stopped in on a Sunday, 20 minutes before closing. The two gentlemen were very…read moreinformative, friendly, and very helpful!! Both employees assisted in a gait assessment, made recommendations, must've brought out 15+ running shoes (different brands, colors, types .. so many options). We appreciated their assessment, knowledge, and expertise.

The Shoe Dept. sells mostly shoes and some accessories for women, men, and children. Brands include…read moreNike, Puma, Skechers, Crocs, New Balance, Clarks, and dozens of others. Prices are moderate. I looked for slippers and socks. The selection of slippers was sort of small, so I did not find any slippers that I liked. The selection for socks was better, and I found a pack of socks that looked to be a good quality at a reasonable price. For the checkout, I waited in line for several minutes. The cashier performed her job properly.

Decent place, never had much issue. Nothing above or beyond either. Huge selection if men's shoes,…read morenot much for women. I wear a 10W and I have found more shoes at Payless than I have here - maybe 6 or 8 pairs of women's shoes that might fit if they were more attractive. Staff are usually kids or young adults who don't seem to care one way or the other about sales or customer service. I might be back if I'm bored and in the area, but it's not going to be my first pick for shoe stores.

Super cute, chic boutique for college students here in Morgantown! They always have different,…read moreunique clothing items! :)

From the owner: Featured Designers:…read more Free People, Show Me Your Mumu, Varley, Barefoot Dreams, Mother, Paige, AG, Tkees, Z Supply, Jenny Bird, Little Words Project, Tyler Candles, Rails, Marcia Moran, Beach Riot, YFB, Sanctuary, Hardtail, Sam Edelman, Vince Camuto, Steve Madden, Tart & More!

When I visited this mall, It's still going strong after 50 years!! The anchors, JCpenny, Ollie's…read more And AMC theaters

This was the first time at the Mall for me. They have a JC Penney's, Dunham's Sporting Goods, Bath…read moreand Body Works, Children's Place, AMC Movie theater, Hot Topics, Rue 21, The Shoe Dept Encore, Victoria's Secret, several restaurants, a very lovely mall. Clean well maintained and slightly busy. The restrooms were clean and staff at various stores friendly. I definitely recommend and I will go back again.

Do I recommend this shoe store, only if you are into Birkenstock's and orthopedic shoes. I…read moreunexpectedly needed clothes for a funeral while vacationing nearby. I found the perfect dress at Chico's but needed shoes. This store was close to Chico's. Hannah (the name on my receipt) attempted to show me what they carry but when I said they weren't the type of shoes I was looking for she shut down and coped an attitude. I quickly found something that I could make due with but she had already stopped assisting me. Even at 50% off a pair of rubber sandals with some tassels on them were still $67.41. I paid, the young lady handed me the receipt. I stood there for a moment waiting to have her hand me the shoes, I didn't want to reach across their counter for them but she just stood there. I quickly asked for a bag. She put them in the bag, I said thank you and have a nice evening. Not a word from her! So do I recommend this store...no!

From the owner: Need new shoes for the whole family? We carry all comfort fit styles for your feet! We offer Teva,…read moreBirkenstock, Dansko, Archies, and more! Also, the shoe crew will professionally measure and fit your little ones for Stride Rite, Keds, Sperry, HushPuppies, Merrell, Suacony, Billy, plus more brands! We also offer Simply Southern and Hatley clothing! Stop by during buisness hours to check out our wide selection.

This is a nice place! I have found some very good deals on clothes and shoes for my kids! They also…read morehave a great selection of formals, maternity clothes, women's clothes, jewelry, and some toys! One of my son's favorite gifts last year was a toy from here! They have various sales often and they are always adding new items! Definitely worth checking out!

Do not recommend, the consignment policy is not clear and changes at the owners whim. Items are…read moreoutdated one skirt was at least 8 years old. There were Coach items that were knockoffs.

I recently found myself in town on a last-minute trip from Florida, while my son traveled in from…read moreIndianapolis, to visit my father after he was hospitalized. Sadly, what began as a visit quickly turned into preparations for his funeral, and we were suddenly in urgent need of appropriate attire. As a WVU alumnus, I remembered Daniel's Menswear, found the store online, and decided to go there. From the moment we arrived, Phil greeted us warmly. After I briefly explained our difficult and stressful situation, he immediately stepped in with professionalism, compassion, and confidence, assuring us that he would take care of everything--and he absolutely did. Phil quickly understood our needs, preferences, and immediate timeline. He helped us select the right attire with care and efficiency, making a very overwhelming situation much easier to manage. After we checked out, Phil encouraged us to relax and have lunch while the tailoring was completed, promising to text us when everything was ready. Remarkably, we received his message before we had even finished lunch. We picked up our clothing and were able to move on to the many other responsibilities we had to handle before the funeral. Phil's service, along with the tailor's quick and excellent work, went truly above and beyond anything I have experienced elsewhere. We are deeply grateful for the kindness, urgency, and professionalism shown to us during such a difficult time. I hope Phil sees this and knows how much his help meant to our family.

They have a pretty decent selection of mens clothes, to include polos, shorts, suits, dress shirts…read moreand WVU apparel. I have only used their tailoring service multiple times and ourchased dress sock so I can't comment on the material or their pants and shirts but everything looks well. Things seem to be rather expensive, but once again I can't attest to the quality so maybe it is warranted. Tailoring service has always been quick, fair priced and the employees are nice.