We had a great experience here shopping for shoes for my sons. I wish I would have gotten the name…read moreof the woman who helped us because she was fantastic. She was the manager around noon on 8/15/2023. Went above and beyond to find sizes and styles for my boys. We could tell she really cared about her job. Shoe shopping is super exciting for my boys but not for me lol, and after the rude salesman experience at Great Lakes, she was a breath of fresh air.

I'm surprised I have never reviewed this place, I have now been in twice, but I have a bit of an…read moreaddiction to their online site lol. We have a four month old daughter and most of her stuff is from Carter's. I finally visited the store the other day, it was a long time overdue because I lived five minutes away. They had a large selection of things I had seen online plus some other things as well. The first time I visited the store it was to pick up an online order, but I also ended up buying some cute stuff too. The second time it was to see if I could change up a size of something I bought online. They did not have the coat in store, but they were able to order it online for me for no cost. I definitely recommend signing up for their credit card, as well, because you get free shipping on anything with it. Definitely dangerous because you could buy something for like five dollars and it shipped for free, haha, but with an infant, it's been pretty nice to just shop from my phone or a computer. Overall, I recommend this location and I will be back at some point.

As a new mom shopping for the baby s always exciting... and this place makes me go bonkers…read more.. everything s arranged so well and the boy and the girl section s arranged nice and separate so u don't end up buying the wrong stuff as the excitement of shopping might make u turn a blind eye to checking that out... the whole store is very organized and each item s placed as per the size so it's easy to pick up from the rack... the staff too are very helpful and address ur concerns wit a smile... They have a size chart placed so it's easy to choose the size accordingly Best time to shop in the store is to visit it during sale time as they always have good discounts and u can end up buying more than u need Also checkout the clearance section as they have good steals there sometimes

I stopped in for a new pair of shoes. The staff was very helpful and even though it's a large…read morestore, it felt very easy to navigate. I used a discount that was given at the register. I'm very happy with my purchase.

is so poorly managed. It's ridiculous. The line is 15 people deep. They have one cashier and then…read more a half dozen other staff members aimlessly wandering around the floor. The cashier never calla for help and takes a phone call instead of helping the people in line. terrible store management.

Friday, 9/30/2022 - My #408 Review…read more On Sunday, September 11th while walking my 6,000 steps in Great Lakes Crossing Mall, I stopped to step in this factory outlet shoe store. It is organized with many different areas of Skechers for Woman, Men, and Children shoes. So many trendy colors, styles and designs for your comfort walking or running. Prices range high and low depending on the collection and your selection choice. If you are looking for comfort with sandals, sneakers, dress shoes, boots and casual shoes then try on a pair to test out as I did. There are many Skecher brands such as Active, Sport, Sport Fusion and the newest and popular Shape-Ups. It is located in District 8 on the map near Pro Bass store or Entry 8. Hours: Monday - Saturday 10:00 AM - 9:00 PM Sunday 11:00 AM - 6:00 PM. Phone: (248) 972-0807 Park: Entry 8 - District 8 for Speedy Shopping - In & Out

I have tiny feet and shopping for a pair of shoes can be quite the challenge! However on my visit…read morehere yesterday Elisha took it upon herself to make sure I walked out feet happy The store is well displayed - very good collection, clean and basically a pleasure to shop at. After browsing through the aisles I shortlisted a bunch of shoes to try. Elisha was super friendly and did her best to go through the stock - going up / down the ladder, checking the backroom etc for my size. (And multiple times - every time she came back I had shortlisted a few more) Unfortunately on the ones I selected, the smallest size available in stores were big for me. At this point Elisha suggested weekly days that they get restocked (few other styles have smaller sizes but they get sold FAST). However we live a good hour away and it'd have been difficult to come back. Determined to help she looked up the system and said she can put in a special online order for my size and it will be delivered at home. There was one particular pair I had my heart set on and listening to this had me super duper excited.. ORDER placed! Yes I returned a happy customer cos I did get my favorite pair but am also thoroughly impressed with the level of customer service Elisha displayed! Great job and Thank You

i love it, thats why it gets 5 start, but there is a worker i have had multiple problems with over…read moremultiple visits to the store. She is the bigger girl with a lot of tattoos and piercings. when i went to buy shoes a little ago she was on her phone the whole time. i picked out a few pairs of shoes and asked for her opinion, she glanced up from her phone and gave me an annoyed look and said in a rude tone "why?" and then went to looking back at her phone and got upset when i would ask for help. i genuinely love most of the workers here and i love the store and everything but i dont really like her at al

Been buying shoes here for years. Always gone well and been happy. Laurent helped me today and his…read moreservice was great. Highly recommend.

It was my first time there and my first time in twelve oaks and was a bit uncomfortable in the…read morestore. I wasn't sure I'd be able to fit anything in the store but then I met the most wonderful woman there named Patti. Patti helped instantly. I haven't been too big on body positivity lately but Patti told me I was beautiful and to be more positive when it comes to be body. I had a great experience thanks to Patti. I'm definitely going to come back and shop and I hope she's the one that helps me again. Patti will be the reason I smile for the rest of the week

The employees were kind even though there weren't a lot of them working midday. The selection was…read moreabundant. There were a lot of items on sale and I was able to use my healthcare worker discount. I would definitely go back.

Store was nice and hipped when I went in, music was blasting…read moreand there were way too many sales reps, which is good, they kept coming in and offering help which felt good. They had some real good deals and promotions, I ended up buying few pairs as gifts Good place, i'll go back next time i'm in the states

Came in today in hopes of correcting a problem on Steve maddens end. I ordered a pair of shoes for…read moremyself and received them on Christmas wrapped up, and found out one was a size 6 and one a 7. When I went into the store to see if they had the right shoe in the correct size this is where I experienced horrible customer service! After I explained what happened she looked in the back for a 7 in the right size shoe that I had originally ordered from online. When she came out to explain there was no possible way I would be getting the shoes I had been waiting a month for, she never once mentioned sorry. Everything was extremely blunt and with no explanation stating "we don't have the correct shoe in the back and we can't ship you one either." Not the first time I've experienced rude customer service in here. Smile

We usually go here because they have a good selection of shoes and the service is generally good…read more Tonight they did better than every other shoe store in Southland mall. They greeted us when we came in the door and asked what they could do to help. My friend was on crutches so they told him to sit down and tell them what he was looking for. We found a good shoe and had a great experience in the process. Would recommend anyone who needs shoes go there as they will take care of you.

I walked in here ready to buy my gym shoes the kid helped me one time I turned around 2 ask for…read moreanother shoe and he was gone. All while I was looking the whole staff was in the middle of the store chit-chatting, wasn't helping nobody, I walked straight out around the corner to Champs and cashed out my vapormax with them. If I was the owner I will be so pissed.