Inn at the Mill - Ascend Hotel (Springdale)…read more This felt more like a retreat than a hotel! Centrally located to everything, yet feels like you're in your own wilderness paradise. LOBBY: If you enjoy history, step into a unique historical lobby that was once a Mill Plant. You will find so many original historical artifacts. Original thick wooden beams, an old white door next to the fireplace and above it, you will find some of the original carvings of some numbers when workers needed to write something down. By the breakfast area, you will see a big green Mill. When you check-in, they have a big jar, offering complimentary giant cookies; chocolate chip, macadamia nuts and Raisins. WI-FI: Wi-Fi doesn't work well on the first floor. My first night I could not get the Wi-Fi to work. When I went to the front desk to ask if they were having issues with their Wi-Fi, the friendly lady said, "First floor usually has issues connecting. But, I'd be happy to move you to the second floor, where our main router is located." I was surprised how kind she was and offered to move me. I took her up on the offer and the service was much better on the second floor. ROOM(S): As you walk to your room(s), do keep in mind the hallways on the first floor has great A/C, while the second floor doesn't. The rooms A/C do work great. My first room was 115. The rooms was nice, clean and spacious. I had a king bed that was really comfortable with a desk, chair and a brown shelve with small TV inside. It doesn't have a microwave. It does have a small fridge. My second room was 214. When I walked in to this room, she did a complimentary upgrade to a King Suite. If you are looking to stay here, you won't go wrong booking the King Suite. My room was really spacious. The king bed was very clean and comfortable. It had a comfortable couch, a coffee table in front of it and a working desk with a chair. The TV was bigger in this room and modern, vs. room 115. BATHROOM(S): Both rooms had good bathrooms. I would say the sink countertops were small with limited space. Shower space was a bit small. The towels were ok, but I would recommend to elevate them to a premium material. Toilet paper was premium quality. STAFF: They were absolutely exceptional. They love every guest that comes through their doors. You can tell they genuinely take pride in this Boutique Hotel. They are more than happy to share with you some of the history about it. That really stood out to me. The staff here are not your typical hotel staff. They're just good different. You need to experience their genuine hospitality. BREAKFAST: Since this hotel is part of Choice Hotels, I expected mediocre breakfast, after previously staying at some of Choice Hotels. Not here. You get real plates and utensils, not plastic ware. They really do put out a good spread for their guests. They have cheese and meats plates, croissants and muffins. Bagels, toasts, four different cereals, yogurt and variety of drinks. They offer a smaller fridge with complimentary beverages throughout your entire stay. They do brew fresh coffee throughout the day that you can come down to the breakfast area and grab any time you wish. Another thing that stood out to me about their breakfast service is how attentive and non-judgmental they are if you come to get breakfast right at 9AM. That's usually when breakfast stops being served. About fifteen minutes before, they will come out from the kitchen area and remind you, "Breakfast will stop being served by 9AM, and I will start putting stuff away. Feel free to grab anything and everything you want before I put it all away." There were few guests that came in at 9:15AM and the staff didn't refuse. Instead, offered the same thing to grab anything they would like. OVERALL: I would highly recommend this Boutique Hotel. To elevate their hotel, add microwaves in their rooms. It's a unique hotel. The staff do their absolute best to accommodate every guest. Do go and explore the outdoors of this hotel. They offer seating areas and lounging spots to unwind.

This is a favorite hotel. The whirlpool rooms are pricey, but really neat, especially the Frank…read moreLloyd Wright suite. The regular rooms are very nice too. The staff really makes you feel welcome, and the breakfast is far above average. Another truly unique Ascend hotel, and it's less than 25 minutes away from the Crystal Bridges Museum.

We've stayed at many Home2 Suites across several states, and this one truly stands out. The rooms…read morewere spotless, spacious, and perfectly cooled when we arrived. The pool was sparkling clean, and delicious breakfast with lots of variety hit the spot. We were even surprised with an afternoon treat--hot chicken filets, curly fries, and apple juice! The staff was professional, attentive, and made sure every detail of our stay was just right. The housekeepers were wonderful asking if we needed anything as we passed them in the hallways. Their care and hospitality really made this visit a standout experience.

Highly recommend! Very clean rooms, excellent breakfast, and they even had an afternoon snack bar…read morewith chicken filets, curly fries, coleslaw and ice cold apple juice. We've stayed at MANY Home 2 Suites and this one is our favorite by far!

April 2026 My 2…read morenight stay was questionable this year. I had issues with both the manual key cards but also the mobile. Staff was apologetic and super friendly and came up to help "reset" the base allowing both cards and mobile keys to work again. My questionable part is I saw fruit flies or tiny ticks or something in the room I was in (429). I thought it was one the first night which I squished ever so nicely and didn't see anymore but I was dead tired coming back late from a long meeting day However my second night, after another late meeting day, I saw another that I again was so kind in crushing. Made me think if I'd ever come back to stay if given the option. Stars given are really for the staff!

Worst hotel stay of my life. I've stayed here multiple times, and it's fallen off a cliff. Hotel…read morewas hot, dirty, and under construction that lasted weeks- not "a couple days" like the manager said. Cleanings were only upon request and extremely lazy. When charged the wrong rate for a 3 week stay, I was hung up on twice by the front desk employee. There's plenty of hotel options in Fayetteville- don't ever choose this dump.

Check in was easy, although directions about which entrance was closer to the room would have been…read morenice. I was tired and didn't think to ask. The room was nonsmoking but reeked of smoked. I tried to call the front desk from the phone in the room but the phone didn't work like that. I'm guessing maybe it only dials outside now but they haven't changed the phones. My companion and I hauled our stuff down to the front desk and asked for a new room. I waited for a few minutes and the clerk handed me new key cards. She had upgraded us to a suite. The suite had a separate bedroom with two full sized beds and a spacious bathroom. Unfortunately, the bathroom walls needed a good wipe down. After housekeeping came the first day, the room smelled of smoke and my slippers stuck to the floor with every step. Breakfast was good. I appreciated the oatmeal with choices like raisins, brown sugar, and pecans! There were plenty of choices of protein and fresh fruit and the coffee was hot! Plenty of parking. Wish we'd had time to try the pool.

Hotel adequate, price is high. Enjoyed eating and relaxing outdoor patios. Breakfast was fine. Bus…read morestop to canyon right out front. Several dining options in walking distance. Annoying that the hotel charges $20.00 a day extra for parking.

This hotel doesn't feel or look like a Doubletree. It is however clean…read more The staff is professional and polite. The area it's located in is conveniently near corner markets and fast food. The walls of the room are a bit thin, which makes eavesdropping on the neighbors unavoidable. While it was clean, I value my rest and would not stay here again. If you're a diamond member, skip the breakfast and use your comp towards dinner, which isn't shabby.

Clean and comfy! Always friendly and easy to find - convenient to the interstate and NWA corridor.read more

"High Anxiety," by Mel Brooks comes to mind here...if you have ever seen the film then you will…read moreknow exactly what I mean... Josh checked me in at the front desk and could not have been nicer! It was quick and he explained all amenities available to me! The lobby is huge with a beautiful waterfall located by the elevators. *There is a bar and a restaurant as well. The bar closes at 9:00pm. The pool and gym are also located on the first floor to the right of the front desk. *A temporary charge of $50 is charged to your credit card for any incidentals. It is released once you check out on good terms. *Parking is free Definitely one of the nicer hotels in the area! ~ and that's all I have to say about that...

"Undergoing renovations ..... " Correct…read more Otherwise ..... absolutely the nicest, most hospitable staff anywhere. Informed. Go out of their way to make you comfortable, assist in any way. Exceptional. Clean! Really clean -- even if an older hotel undergoing renovation. (How do they do that?) Room is spacious. Has everything you'd need. Has refrigerator AND microwave. Desk works well. Enough outlets for office work. Nightstands have multiple outlets on each side. Bathroom looks updated overall. Dove bath products. The containers were full when I arrived (not a given). Arrived in room. Problems. TV not set up. Refrigerator not working. Safeties in the bathroom tripped. Friendly young man arrived. Fixed everything quickly. Likely related to renovations. Parking is good. Entries are accessible. Security at front desk is observed. Doors locked after hours. Quiet. You can rest or work as needed. There is an on site breakfast buffet -- extra charge. There is likewise an on site restaurant. I did not try either. But they're available. So, currently not luxurious. Noise level? Courteously loud at times. But nicely functional anyway.

This hotel is NASTY The rooms smell horrible, really bad…read moreWe even asked to move to a different room, to our surprise the second room smells even worse The mattress has yellow urine stains The pillows smells like like dog It's really dirty and gross The bathroom looks worse than a gas station bathroom, not sure when was the last time it was cleaned I am so disgusted and disappointed We are here for parents weekend and now we cannot find another hotel I am afraid of bedbugs DO NOT STAY HERE

I'm being nice with one star. I have no other choice. If truth be told, this sewer would show in…read morethe negative. The staff is wierd & the rooms are low grade. Hell, not even a ceiling fan! I can go on & on, but I still want to be nice.

For starters, give H a raise! She is spectacular. Friendly, and she had so many helpful suggestions…read morefor food. We had room 110 during our stay. Incredibly quiet, close to lobby for the daily breakfast. The beds, pillows are so comfortable. We all slept so incredibly well. TV had Disney (which my daughter loved) I do wish the fan/vent was stronger. It seems to be a common thing with many Townplace hotels we've stayed at. So it makes it smell musty in the bathroom. The breakfast has a waffle maker, oatmeal and a variety of hot foods: sausage, eggs, gravy and biscuits. Overall it was a great location. Quite, with a circle k next door. The only con for me was the inability to use the business center computer. Employee couldn't get it to work at all each morning.

The staff is fantastic! They were helpful, beginning from my mobile check-in requests through the…read moreend of my stay. They were accommodating to all my needs and offered great suggestions for local food, entertainment, and nuances of local culture. The room was extra roomy, very clean, and the property in general was in great shape. The complementary breakfast was everything you expect. I highly recommend TownPlace Suites Fayetteville North/Springdale.

It is a beautiful and clean hotel--with fast internet. There is a coffee maker, fridge, and…read moremicrowave in each room. Large rooms. Fast elevators. Plenty of parking. 7-minute drive to the University. The only negative is that there is no complimentary breakfast

Comfortable king room at this Hilton Garden Inn. Seems modern, clean. Beds fairly comfortable but…read morenot the best. Convenient location yet much construction around at the moment.

We've stayed here many times and find it to be a convenient and clean hotel with friendly staff and…read moregood beds and good breakfast,

Very sad excuse for a Marriott--my preferred hotel chain. Where to start. Check-in was abysmal…read more Told the remote check-in doesn't work for this location yet the app showed the same room the front desk clerk gave me a key. Huh? The young lady rattled off numerous things as quickly as she could breathe--and with a slight attitude. Mold in bathroom countertop--as shown. Faucet NEVER provided hot water to wash hands. OK...not even warm. Yet shower was hot. Letter slipped under the door stated limited service on the Fourth of July. We stayed June 30 thru July 5; only receiving towels the second night and NEVER having the room cleaned or provided with coffee, soap or having the beds made. Also, the last two days/nights, a caution sign marked a the wet floor to alert and prevent injury while someone gets a mop. No one dried the floor. HECK I would have helped if someone asked me. It would have taken 5 minutes. Never staying here again.