You cannot beat the customer service at this great shop in DTBA. I went in yesterday to purchase a…read morenew pair of running shoes since my old ones had been on their last legs for about 6 months. I was greeted quickly by a friendly younger guy (I wish I got his name, he was so nice) who immediately assessed my gait, measured my feet and pulled 4 pairs for me to try on. They have a treadmill so you can really run on the shoes before making a decision. I didn't feel rushed at all. This awesome guy also gave me some tips on mid-race fuel products. They have a great selection of chew, gu, and gel products. I bought a few singles to see which I liked. They also sell fuel products by the box which is great for once you decide which you prefer. Previous reviewers keep commenting on the cost but I was not deterred for a few reasons. 1) my shoes were on sale :) 2) I would rather get great service, know I am buying the right shoe for me and be able to support a small business in town than just buy a random pair off the internet.

Don't ever buy from this seller on Amazon. The orders are fulfilled by Amazon, so they delete all…read morethe 1 star reviews. If you dig into the feedback, you will see people not getting product almost every day. I wish I had paid closer attention. I am out $180 and don't have any shoes because they never shipped them. Now I have to dispute the charge with my CC issuer.

Dominic helped me when picking out the right size and style of Doc Martens. He was very attentive…read moreand personable. The store had all the sizes in stock. Very good customer service!

Eclectic consignment shop with a varied selection of interesting items and friendly staff! The…read morestore was quite busy with shoppers on a Sunday at noon time. My daughter tried on a few clothing items, but decided they weren't for her. I enjoyed browsing. Definitely worth checking out when you're in the area.

I don't ever have to go in there again. I asked for a few pair of shoes and was told to have a…read moreseat. I sat and sat and sat as other customers after me were serviced. Im still waiting and went home. It's back to school season and 1 person working, maybe the kids trumped me. I've had a few bad experiences and they did away with hunting and camping gear. You can buy an overpriced cooler there but you can have it.

I've shopped at Dick's Sporting Goods for years, but our recent visit to the Bel Air location was…read moreincredibly disappointing -- all because of the unprofessional behavior of the store manager. From the moment we asked a simple question, we were met with attitude, condescension, and a complete lack of customer service. Rather than helping to resolve our issue, the manager escalated the situation with a rude and dismissive tone, making us feel like we were an inconvenience instead of valued customers. There was zero effort to listen or show basic respect. It was shocking and honestly embarrassing, especially considering we were calm and polite the entire time. The rest of the staff seemed fine, but it's hard to feel comfortable shopping somewhere when leadership treats people like they're a problem. We left without making our purchase -- and we won't be back. Dick's, if you're reading this: your team is only as strong as your leadership. We expected better.

I bought shoes for my dad and they didn't fit right. Brought the shoes back in the wrong box and…read moremanager would not refund or give me a store credit even though I had the receipt. Basically she called me a liar. Worst customer service I had in awhile. Buyer beware.

Dead mall, there is more rental space than stores. All around depressing to walk through.read more

This mall is arguably the worst mall that I have been to. I have been to less than stellar malls…read moresuch as Beltway Plaza Mall in Greenbelt which I just call Greenbelt Mall, and even my childhood favorite mall in Iverson Mall is a shell of its former self. Now, Harford Mall is too dated. I had seen those animal ride toys near the entrance of the mall which is something I have not seen since the 90s and very early 2000s going to the store Ames having those ride on kiddie spring toys like that. The mall is vapid and dull having no energy. The mall does not even want patrons to enjoy and stick around. There are hard chairs and tables flooded in the mall. Most malls have more comfortable seating that is softer and more inviting for people to stick around. The stores do not stand out. Macys was disappointing being so small and limited with not as much flare, depth, and dimension that we are used to having Macys be like. This Macys was surely lacking and did not have it going. The PG Mall Macys is even way better in Hyattsville, and I am not a fan of that one either like that, but it is close to me distance wise for convenience. A lot of the stores are abandoned. I know Covid put a hurting on this mall. The stores still surviving are stores that are not of interest to most people. This mall still has a FYE store with DVDs and other items that are dated and not of interest to a lot of people. Other specialty stores such as a store that sells crystals might be interesting but was dead and empty. Not too many people are going to shell out hundreds of dollars for color rocks, unless you are an archaeologist/geologist or something, but the average person isn't going in there. There is no food court just generic fast food places sprinkled in. Friendly's is in the mall too but just ain't having much going on there too. This mall needs major revitalization or just needs to be scrapped and shutdown altogether.