I know they are busy and have a huge workload. But I realized after my second complication there is a reason they are packed they are very good at what they do. I had my original surgery with Farukhi, he was very patient and would take time to answer any of my questions if I brought someone with me he would answer all their questions they may have had. Nelson and Bathe found what was wrong for my first complication after five trips to the ER, always call them first like I said they are good at what they do, they called as soon as they found it. Then my gallbladder went on the fritz and I got to meet Atkins, I had a small mental breakdown and she was so sweet and understanding at a time I know I was being a pain. I feel very safe knowing this is my team behind me. read more

Dr Nelson saved my life from a weight loss drug that gave me gastroparesis, it's going to be a great loss for the community when they are demanded to close in sept due to n r greed read more

The Journey Clinic is a Dumpster Fire inside of a train wreck. Never call to complain about the autamated telaphone customer service reviews. Because after a year and a half of me stopping smoking losing weight and all their hoops that they made me fu$king jump through I got cut after they charged my insurance. Okay I was working over nights at the prison. The automated Telephone Customer Service review system started calling me everyday at noon 2 and 4. I completed the review and it still called again and again and again. This went on for ovet 3 weeks after my colonoscopy. So i call every number I can find to try to customer service thing to stop. No one cared that i could not sleep or block the number because ot shows up as thr Journey Clinic on caller ID. So they cut me from the program with out a word. Even though they kept making me do tests. I am starting with a new clinic all over after a year and a half. So to DO Lana Nelsaon, It DON'T Lana Nelson! Dr. Farujhi you are an obtuce money grubbing individual! Dr. Adkins a general non-entity that is a waste of oxygen. The we have DON'T Laure DeMattie. I don't care fuck you all you money grabbing medial whores. I thank you for your time and consideration in this matter. If you want to get fucked over you should go here! read more

Journey clinic has strung me along for a year and a half. I've jumped through hoops in order to have surgery, I've done everything they have asked of me. They are horrendous at communication. Dr Underhill is the most unprofessional "Psychiatrist"that I have met. When I filled out my initial paperwork, I disclosed that I had recently became sober from alcohol and tobacco. They had me get releases from my personal therapist and psychiatrist. I payed for and attended the nutrition classes. Kept a food journal. Went to physical therapy. Did lab work. Got a birth control implant. When all of my requirements were met, Underhill called to tell me that I had to be sober for one year before I could have surgery. I was upset, why would they have me do all the requirements just to turn around and tell me no? I lost hope and started bad eating habits. Flash forward to my one year sobriety date. I had to start the process all over. I had one dietary session with Ashley, I told her how I had been eating and why, so we reviewed material and made an appointment for a month out to see how I was doing. I flung myself headfirst into cutting out sugar, caffeine, starches, and started measuring my food intake. That month I lost ten lbs just by changing my diet and doing light exercises. Ashley cancelled my second appointment without telling me. I talked to my surgeon and he gave me the go ahead to continue with the program. I was told that I needed to make an appointment with Underhill, but her next available would be four weeks away. I wasn't happy with waiting so long just to have a psychiatrist session. I got a call two weeks later that the clinic had received a referral and I needed to make an appointment with Underhill. I told them that I already had one and they said someone cancelled it. After a few days I was contacted to make an appointment with the surgeon. His next available was two weeks away. I escalated the situation, asked to talk to a nurse or someone higher that could tell me what was going on. It doesn't make sense to keep someone in the dark like this. I received another call one week later by some girl that said she can't tell me anything, as she has no access to my medical records. So I waited until yesterday to speak to the surgeon. He told me right away that dietary and psych didn't want me to have the surgery. I reminded him that I hadn't had a session with Underhill in over a year. He said she had written notes from three weeks ago. I asked how he could entertain her opinion when she hadn't spoken with me at all? He said for me to pay and attend another dietary session next week. Yeah, I'm not going to do that. They like taking my money and ripping off my insurance company. I've found a different surgeon. Im having my surgery. The journey clinic played me for too long. Don't be like me and take their word for anything. read more

After some familiarity with several other bariatric surgery programs, I decided to move forward with Dr. Nelson at the Journey Clinic in the Norman Regional Health Center. I have nothing but praise for the entire program! Dr. Nelson and the entire team at Journey Clinic were extraordinarily helpful and supportive throughout the entire process of getting surgery. I felt confident in the treatment I received in each facet of my "journey" including physical, mental, dietary, financial. If there were questions, they answered. If there were problems, they solved it. They took care of all communication with the insurance provider, and I was approved before I knew it. During and after my surgery, I was treated with superior care. My pain was managed and they worked to make sure I was comfortable and safe. Now, post-operatively, they are working with me to maximize my chances of success. You could not find a better program for bariatric surgery than Dr. Lana Nelson and the team at the Journey Clinic. read more