I called to make an appointment and the receptionist was very rude. she asked me if my insurance…read morewas PPO or HMO. I told her I didn't know, and she said it should be on the front of my card , and I said it's not listed . instead of looking it up, which would've taken her less than 5 minutes, I had to call my insurance to find out. I called them and they said I had either option, and they explained to me that I did not need an authorization then I could choose any doctor in or out of network when I called back and explained this to her, she says well it's usually either or, and I said I'm not sure that's just how he explained it to me on the phone. She then proceeded to ask me my name, date of birth, and then my member number.,, then she looked it up and said it's neither. I said well if you would've done that the first time we would've both known., she very rudely said, "that's your job to know, not my job to look it up for you". She went on to tell me that they're only open three days a week, and then made my appointment for as far as she possibly could to inconvenience me. She acted like she did not want to be bothered at all.

Dr Adler is brilliant. The receptionist is nasty. I've been there for 8 years. Never gets…read morebetter.

I have been a patient of Dr. Chris Stelton for many years. I have had a full retina detachment,…read moremultiple retina tears, floaters/flashes and a Vitrectomy surgery. Dr Stelton has been at my side for my severe retina problems. He has saved my sight several times with a calm and focused plan. I could not have asked for a more capable Retina Surgeon. I highly recommend him and his staff.

I would strongly recommend going to another location if you are looking for a thorough and accurate…read moreeye exam. Unfortunately, we had several issues with the care my family received at this location. My husband's prescription was not handled correctly, requiring him to return to have their mistake corrected. We were also charged again for the additional visit, which was extremely frustrating and disappointing. We also had a serious issue with my son's eye exam. He was given an incorrect prescription, and we had to take him to another location and pay for another examination and a new pair of glasses. The doctors at the second location were very concerned when they reviewed the prescription he had originally been given. After these experiences, I would not feel comfortable recommending this location to anyone. An eye exam and prescription need to be accurate, and mistakes of this nature can have a significant impact on a patient. I strongly encourage anyone considering this location to do their research and, if necessary, travel a little farther to find a provider they can feel confident in.

Excellent exam! Very thorough and clear explanation of results. I will be using Bayshore Eye Care…read moregoing forward.

This office is wonderful. The staff is amazing and very helpful. Everyone was so kind. They listen…read moreto me when I told them about my eyes and helped me. Thank you so much for the great care.

I have been a patient with Dr Schwartz for several years. Sometimes I have to wait. That is because…read morehe takes time with each patient. It might just be me. I would rather know I am getting the best care possible. After 2 cataract surgeries with Dr. Schwartz I am sure of that. ​

I've been going to Dr. Schwartz for 11 years and he is the best! After multiple problems and 8…read moreprocedures to correct my botched cataract surgery, in Denver, Dr. Schwartz was successful. I highly recommend!

Dr. Strom is attentive, highly skilled and communicative while informing you of your healthcare…read moreoptions. His office staff are very helpful.

Warning to new patients:…read more This has to be the most pretentious doctor's office I have ever encountered. I have had appointments, cancelled, and rescheduled with prominent doctors all across the country in major cities that are trained in some of the best programs in the nation, but this small town doctor with unimpressive credentials is unreal with his pretentious policies and inflated ego. I called the office to make an appointment, and I was told it takes six weeks to make an appointment with him because "so many people are waiting to see him." Fine. I make the appointment. A month goes by. Two weeks before the appointment I have to leave town for work. I call the office two weeks ahead of time to say that I need to cancel my appointment, and that I will reschedule once I know when I'll be back. I am told that as a new patient you are not allowed to cancel your first appointment. If you do, then you will NEVER be allowed to make an appointment again. This is a direct policy from the doctor. I am then informed, that new patients are allowed to reschedule one time on the spot, but they are not allowed to cancel first and reschedule later. I told the receptionist that I did not know when I would be back in town, and that it would be better if I just called at a later date when I could be sure. I am then told again that a cancellation is not allowed, and that if I proceed with a cancellation I will never be able to book another appointment. The reason I was given is because they held this spot for me and "so many people are waiting to see the doctor." This is absurd. If so many people are waiting to see the doctor then they should have no problem filling that spot immediately. Furthermore, I have never experienced this extreme of a cancellation policy with any office in my entire life. Cancellation policy is usually one, two, or three days ahead of time. I called two weeks ahead of time. That is more than plenty of time. This was not a last minute cancellation. Furthermore, how can a doctor's office expect a patient's schedule to never change? Especially when you make them book appointments six weeks out. People have lives and work. Now, because of this, I will never be allowed to make an appointment with this doctor for the rest of my life. Even if I need medical eye care, this doctor will refuse to see me because I cancelled an appointment two weeks ahead of time once because I had to leave town for work. Consider yourself warned potential patients. This is the most ridiculous and draconian policy I have ever heard of.

My appointment was primarily meant to treat an infected cyst on a lower eyelid'…read moreI agreed to a basic annual examination as my ophthalmologist has retired. However, the doctor knew the one eye had blurring from the OTC medical ointment. I did not request a Refraction exam for which I was charged $75, and this is not covered by insurance. In 50 years of eye examinations, I never was presented with this kind of bill. My eyes were way overly dilated. I felt blinded by normal light, (even wearing dark classes). plus had a headache and nausea for 7 hours, even the next day. The vision examination was 20/25. 20/25 vision is considered good and very close to "normal" (20/20). But the doctor gave me a paper to take to the optician in their office. I have Intraocular Lenses that are multi focal. I do not need classes. I felt it was just a sales pitch. The cyst was treated at the end of the appointment. Please do not send the automatic apology. I will not return.

From start to finish the staff was professional and friendly. Dr. Scott Han is great! He provided…read moreme with a lot information / options for my near sightedness. I felt valued as a patient. I highly recommend. Just an FYI you will be responsible for refraction cost.

Highly recommend Shane Retina - personally wouldn't trust anyone more than them to work on my eyes…read more I had sudden vision change and it turned out to be a torn retina! All of the staff was extremely kind, professional and knowledgeable. Dr. Shane explained what the issue was clearly and expertly tended to the tear. To have them proactively work with my insurance company to sort it was covered was icing on the cake.

This place should get ZERO stars. Came in for a simple glaucoma check. Left annoyed and unable to…read moresee for hours. They let you drive home with dilated eyes which should be highly illegal. They never even tell you to bring glasses to the appointment. The tech was extremely rude basically hates her job and it shows. Even backing up to check in the lady with the northeast accent is abrupt and rude. At the end she said ONE YEAR....um what? I said I won't be coming back. The tech didn't offer a mirror to remove my contacts, when I asked why she had to touch my eye vs. why they don't use the air puff she rudely said: BECAUSE WE DON'T. I hated my experience here and DO NOT RECOMMEND. Ridiculous. The doctor didn't explain anything she was doing. DO NOT COME HERE.

I recently found myself suffering from a very serious eye ailment while on vacation in Florida…read more After being hospitalized in Tampa, it was recommended that I see Dr. Kane for follow up. I was able to quickly get an appointment. Dr Kane was extremely professional in his explanation of my issues and very compassionate to my feeling vulnerable being out of state. When I mentioned that I felt like I was leaving all my lifelines in Florida, Dr. Kane made it his mission to get me quickly seen by a neuro ophthalmologist in Illinois. I will be forever grateful for the comprehensive care I received from Dr. Kane and his staff.

Dr. Kane is very knowledgeable, very thorough, really a very good doctor. That is the main thing, I…read moretrust him with my eyes. The office practices are the reason for downgrading them by one star. On my first visit, I didn't care for the hard sell at check out. Dr. recommended warm compresses as part of my eye treatment. They offered a $20 eye mask for this purpose...um, how about a warm washcloth? It seems many doctors here in Venice have the same upselling thing going on so it must work. Just not with me. My second visit was in February, a big mistake with all the snowbirds and I waited for 2 hours. Other doctors manage this "season rush" much better. Really no excuse for this.