Worst company I have ever dealt with. Multiple issues including leaking. very poor workmanship. Now…read morethat the roof is leaking they won't respond to calls or text. I also reported them to atty general. Possible legal action soon.

Homeowners, beware. We ( along with our insurance company ) paid Ohio Roof Masters -- nearly…read more$300,000 -- for a roofing job that remains incomplete, leaking, and riddled with issues. Despite receiving full insurance funds for a complete roof replacement with premium materials, the company left major sections untouched and instead used cheap materials worth a fraction of what was paid for. The owner, Marc Ross, was informed of these problems repeatedly -- including serious misconduct from his crew -- and not only failed to correct them but continued to make the situation worse. Workers were caught on video drinking on the job, stealing copper, and even trying to blame an innocent young woman for the theft until video evidence cleared her. They destroyed a custom, expensive birdbath, tore up our yard, and showed an astonishing lack of professionalism. Marc Ross was fully aware of these issues and lied to us multiple times, failed to supervise his crew, and was paid for work in areas that were never even touched. In my opinion, this is not just poor workmanship -- it's deceptive business practice. We are now starting legal action and reported the company to regulatory agencies ( including the attorney general , insurance company , police department ,licensing board , BBB , and a few others ). I strongly urge others to steer clear of Ohio Roof Masters and Marc Ross. This has been an exhausting and costly experience -- don't make the same mistake we did!

I had Copeland Roofing install the K Guard gutter system on my home. They did a great job. The…read moreroofers kept me informed about what they were going to do and cleaned up and hauled away the debris. Copeland put the new roof on my new house also. My new neighbors also commented on the great work they did. I would highly recommend them. They were professional and on time. There were no extra charges.

Copeland had replaced the roof on our house before we owned it. It was not very old, but shingles…read morehad peeled up and the front half was replaced under warranty before we could move in. The back half has no drip edge and with the recent wind a shingle had ripped off because it was not nailed in the nailing strip causing it to fail. When requesting someone to come and take a look they just emailed me and said there is no warranty and a quote to replace 1 shingle for $285. I let them know it was done incorrectly and they told me "I will note your decline of the proposal in our records." Terrible work and worse customer service.

Prime Roofing I…read morehighly recommend Prime Roofing for any future roofing needs. They are a very friendly, family business. We had a shingle coming off and we don't have a ladder to get up high enough ourselves. We called and these guys were able to come take a look in just a couple days. Esteban and his son were extremely nice and professional as they gave us a free inspection. They went up to inspect it, showed me pictures of the issue and fixed it on the spot. Thank you so much!

Bill did a Great job for us. He showed up on time. He was very thorough. His prices are fair. We'd…read morerecommend him without hesitation.

Great experience! Everything was explained completely, different options were offered and the…read moreresults are fantastic. I decided to get additional services (gutters) after seeing the roofing work. Highly recommend CPM for any home repairs you need. Thanks,CPM!

I do not recommend. James responded quickly enough. I have a driveway over 500ft. He stated his…read moreestimates are $110/hr. I agree. He said he would be over in an hour to salt the driveway. The day comes and goes. He texts the following day the traffic was too bad. He'll be there soon, but a flat tire post pones that. Clears the driveway in 20 min, then states the initial charge is always $150. Get everything in writing before hiring.

Buckeye gave us an incredibly reasonable estimate on the new roof for the house, TWO flat roof…read morereworks, plus gutters AND they repaired the shady fascia board between the first and second floors, under one of the (no longer) flat roofs. Everything looks so good! We chose the same shingles for the house that we had put on the carriage house/garage, and although it's hard to see up top, they do look amazing. And the drainage around the house is SO MUCH BETTER. At the time the crew was out, we were having other repairs inside the house, and everyone did the trades shuffle with grace and humor. You haven't seen a crew work like these guys did until you realize they roofed a 7,200 sq ft historic house in just 3 days--including the flat roof rebuilds. So much attention and care was paid to the fabric of the home, and each flat roof got its own plan and treatment. They did our carriage house in early spring 2026, and the same attention to detail means we now own two very spiffy historic structures. Call Buckeye, you can't go wrong.

Salesperson was late for initial consultation for a bathroom remodel. When he arrived, he first…read moreasked me if my husband was available. He then went on to ask a myriad of questions unrelated to our bathroom project, in addition to again asking if my husband could join us. I told him he was busy and could not join us and that I was the point person for this project. He asked a third time if my husband could join us, citing that I might not be able to remember all the information I was given. I told him if he was not going to provide a consultation/estimate for me, the project owner, unless a man was with me then we can cancel. I led him out of the house 30 seconds later.

Recommend very highly. All reviews are accurate. My complete roofing replacement experience was…read moretrue and exceeded my expectations. Al Pierce, Xenia OH

Fine Line Roofing came highly recommended to us by a friend. James and his crew did excellent work…read morefor us too! He is very knowledgeable about the different types of roofing materials, and explained well what would be the most beneficial for our house. The cost was reasonable, and very close to the estimate. Clear communication before and during the day of the project. The crew arrived on time, they were respectful and polite. They worked efficiently, cleaned up all around the house. It's definitely worth your time to call James with Fine Line Roofing!

Joe came out to inspect our roof after we purchased the home (under Feazel warranty) and I couldn't…read morebe more satisfied with his work. He was prompt, professional, and extremely knowledgeable about all aspects of roofing. He showed me pictures and explained how the ridge vents were at the proper distance after the home inspector said it was to narrow. He took the time to explain everything to me and answered all of my questions. Joe's attention to detail and quality of work was outstanding. He went above and beyond and even helped out with my gutters!!! We just had our furnace and A/C go out among other things and he did a solid by telling me what was wrong and what he recommends out of his own goodness to include clearing out the blocked gutters! I highly recommend this company (shout out to Joe!) for being awesome.

We had a roof replaced due to storm damage several months ago. The roof looks great and the crew…read morethat installed the roof was super nice and knowledgeable. We also had the siding replaced that also looks very good. However, customer service doesn't seem to be one of the company's priorities. We need additional paperwork for the insurance company and so far the insurance agent and myself have been unsuccessful. After about two months finally spoke to someone that is willing to figure out who can help. Bottom line - quality of work is great - customer service not so much. For this reason I can't recommend to others. Customer service doesn't stop once a job is completed plus word to mouth is still the best form of advertising.

Never answer the phone or care to call back. They need to get better on communication. If they do…read morework as they communicate, is not a good work.

I felt very comfortable with Kelly, he showed me things I didn't even know about. He was very…read moreknowledgeable, and he explained himself quite well. I already recommended this inspector to friends.

I want to leave a special shout out for James, the project supervisor. He has done an amazing job…read moretaking care of us and making sure everything is done well. They do high quality work for a very reasonable price. The only reason I didn't give a five star rating is because the salesman significantly underestimated the length and the scope of work, so it took a lot longer than we were told, but they didn't charge us for the extra work they had to do. Also they paid for the damage to the fence and for tire replacement due to debris. Excellent communication through James, very polite, responsive, and goes an extra mile to make sure everything is done right. It was a very big and complex project because of the multiple steep pitch roof areas, replacing gutters, encasing chimney with stone. They did quality work.

They promised to work up an estimate for roof and gutter replacement. Said it would take a week…read more He never got back to us. We spoke to him twice. He came highly recommended. Very disappointing. We got two other estimates and plan to move forward soon on the project.