I filled a form for homeowners insurance on their web site twice in one week. Days later I got an…read moreactual email from Natalie to instead click on their "fast app" and fill out that form....which is exactly what I did, filling out a form and attaching my existing policy a 3rd time - just for homeowners insurance!!! Never heard back from them! I can only assume they don't need the business or are very unprofessional. I guess I'll stay with my current provider VNGO, at least they reply to my questions.

I always give great reviews when warranted but after my experience at this place I refuse not to…read morespeak up! I am not sure about the business or any other agents here, but there is an Agent that is employed here by the name of Phena Demyon. We had our entire family here with a total of 5 auto policies and 1 renters policy. We have all left and taken our business elsewhere! This agent has dropped the ball and fell short of what customer service and professionalism truly stands for! On numerous occasions to say the least, we have all had an issue with her professionalism on an individual basis. Phena Demyon just does meet the mark whatsoever! Phena will sell you with a good song and dance. But when it comesU to delivering she continues to fall short of being an Insurance professional! We have all left this company due to the Phena's unprofessionalism and her lack of finalizing tasks! But the straw that broke the camels back was when the payment portal was having technical issues and one of our policies were canceled. I have screenshots to prove the system was not working. But did not receive any satisfaction from the issue. After the policy was canceled Phena told us it would take Mercury Insurance 15 days to rewrite our policy! You have to be kidding me! So this Insurance Agent thought it was okay that we be without an automobile policy for 15days?!!! So what were we supposed during the 15days it would take underwriting to rewrite the policy? I have been insuring my vehicles for over 30yrs and I have never heard of this non-sense ever! I immediately called another company and had the same policy with Mercury the same day. 15days huh? Phena Demyon/Thousand Oaks Insurance Agency This place is the worst! Take your business to professionals not these novices.

My husband and I have received Don Valenzano's most knowledgeable direction for our business's…read morehealth insurance in the past and now our personal health insurance for more years than we can count. Don continues to find the best value of insurance programs available for us. We wouldn't go anywhere else.

Don is efficient and very knowledgeable. I have had many…read morechanges through the years and Don has been very good in finding us the most competitive and comprehensive plans for both medical and drug plans. A great source for exactly what we needed .

Working with Tim made me feel important. He took the time to give me incredibly thorough responses…read moreand ushered me through the experience with expertise, humanity, and respect! He always got back to me extremely quickly, which showed me he valued me and respected my time. I never felt like Tim wasn't doing what he said he would do. He works long hours and yet, or maybe because of that, he was always available when I reached out. He is friendly and works his butt off to get you what he can! I cannot recommend Tim and Goosehead enough. I was so pleased with the service I received... it was refreshing to have someone follow through competently and not forget to do something or fail to respond. That's pretty rare these days. An insurance broker with accountability and veracity! You won't be disappointed.

I was on my way to Oakland and pick up my kids. It was raining hard , I get into car accidents…read more I call my agent Tim from State farmer. Right away he text me the. Claim department and explain it to me what to do. He even email and text me my insurance card. He make make sure my daughter and I , and other party are ok. Thank you Mr. Tim Ross When I call the claim department yesterday the representative are really helpful not only yesterday also today. Thank you

Their reps are amazing Danny has done well by me for over a decade now! Even with a 18 yr old…read moredriver.

Years ago I had trouble finding a company that would insure my home due to it being in a brush…read morearea. I called Crusberg-Decker, spoke with Danny and he found me a company that would insure it. That was over 12 years ago. After another home, multiple vehicles, boats, a rv. I am still using them. Always super friendly and reliable. Highly recommend them.

My husband and I highly recommend. Asher W. has been incredibly helpful, very responsive in…read moreanswering questions and streamlining the insurance process. We are lucky to have been referred here! Thanks for great service

Asher Waldman was so awesome to me. he helped me so patiently, kind and supportive! He helped me…read morewith my needs that were very so much needed. Thank you Asher for everything you've done for me! Happy Holidays!!!

Charles is another gem in my life for which I am grateful! My wonderful CPA sent me to him for…read morecorporate insurance needs. I really appreciated his sweet, kind and patient demeanor, in addition to the wealth of knowledge he possesses. He took lots of time with me to answer questions, assess my needs and he wound up binding me with great coverage at a pretty low cost. I also moved all of my personal insurance to Charles. Now, I know I'm adequately covered and my agent is always easily acccesible, he is there for me.

I needed a COI for my new business endeavor and went to USAA for a quote. After 3 days of silly…read morequestioning and a $850 quote, I decided to give my buddy Chuck a call. He punched out a $350 plan with even more coverage in a half a day's time. Every time I called, Chuck picked up his phone and I talked to him, not some answering machine promising to call you back. Very grateful for his diligent and passionate work to help me pursue my business dreams. Thank you Chuck, I'll be coming to you for all my future needs.

Great service and they treat you like Family Highly…read morerecommend Torres Insurance. Thank you Mary.

The BEST AGENCY and EXCELLENT CUSTOMER SERVICE. Special thanks to Maria Soto and Christal Martinez…read morefor the superb amazing customer service. Highly recommendable!

I asked Lance Havel at Liddy Martin Company if there was some way I could post a testimonial or…read morereview for him because Lance has been such an extraordinary auto insurance agent for me for several years. I see other reviews indicating he brings the same exceptional expertise and personal concern to other insurance areas as well, including homeowners and commercial property. I live in Los Angeles and my son is a grad student at UChIcago. Several times yearly I need to change the exclusions on my policy depending on whether my son is using my vehicle or not. Without fail Lance has been immediately responsive to my requests for policy changes, even last minute requests on the weekends to insure that both my son and me have the coverage we need.He has provided highly personalized, professional service at ALL times. I cannot say enough good things about this man. It's so rare to find service of this quality. A sincere thank you to you Lance! Roger A.

Lance Havelock is extremely knowledgeable in his field, professional, but also a very…read morepersonable/genuine guy. I've learned a lot from him myself. I highly recommend Lance as an agent or even just a trusted source to get some honest answers for your insurance questions. Thanks Lance!

I have worked with Don and his office for 5 years. They are extremely responsive, professional and…read morereliable. The entire team is super nice and helpful.

Don Chambers and his staff are amazing! They always respond to my request -- immediately. They are…read moreefficient, friendly, accurate, and incredibly kind. I love dealing with his team. I would highly recommend this insurance agency.

Not sure why this well kept secret is a secret. Deborah has been there right along to help me sort…read moreall insurance questions surrounding health care. Cannot say enough about her saavy, and expert guidance. Very professional and supportive.

From the owner: Hilgerman Insurance Solutions is a full service, independent insurance agency. We specialize in the…read moresenior market but also offer health insurance solutions for small businesses and individuals. We are contracted with all of the top insurance providers which allows us to provide the proper plan design to suit the diverse needs of our clientele. Our agency specializes in offering personal hands-on service and support. Our commitment is to provide expertise, friendly service along with a timely response. Please feel free to contact us today for a free quote or consultation.