After having our long-time Homeowners policy with AAA non-renewed (dropped abruptly would be a…read morebetter description), I was forced to begin shopping for homeowner policies for the first time in many years. Due to recent wildfire activity in Southern California, the insurance landscape has changed dramatically since the last time I shopped for Insurance - it's the Wild West out there! Learning the difference between Non-admitted carriers vs admitted carriers... Difference In Conditions Policies + California Fair Plan... Premiums 3 to 4 times higher than I have ever paid before, despite never having had a claim in 26 years... I made contact with and received quotes from four different alternatives, none of which seemed like the right choice for me and my family, nor did any of the insurance professionals I spoke to impress me... Until I stumbled upon John Knowd at Thousand Oaks Insurance! John returned my phone call within just a few hours - and over the course of the next few weeks, spent a great deal of time walking me through my options, making reasonable recommendations based on his experience and my property details. I never felt like "just another number" or as if I was being oversold. Quite the opposite in fact, I was left with a feeling that I was joining a team or a family, who had my best interest in mind, and who responded quickly to any question, comment or concern that I had along the way. While not the least expensive option I found, sometimes in life you just get what you pay for... And I found the coverage limits and premiums were fair - and most importantly, I am able to sleep well at night, knowing that I am adequately insured... Not to mention, that I have a principal like John who will be there every step of the way. Highly recommend... We have now bundled all of our Insurance needs with Thousand Oaks Insurance. Top notch Customer Service

I was referred to them by a friend and from there I sent an email asking for a quote on a place…read morethat was just purchased. Natalie was fantastic and had sent a estimate that was presented in a small video which was fantastic because it was easy to understand. Her communication back-and-forth was on target and she has answered all my questions so far. I will definitely use them in the future for any Insurance needs!

Don is efficient and very knowledgeable. I have had many…read morechanges through the years and Don has been very good in finding us the most competitive and comprehensive plans for both medical and drug plans. A great source for exactly what we needed .

My husband and I have received Don Valenzano's most knowledgeable direction for our business's…read morehealth insurance in the past and now our personal health insurance for more years than we can count. Don continues to find the best value of insurance programs available for us. We wouldn't go anywhere else.

I was on my way to Oakland and pick up my kids. It was raining hard , I get into car accidents…read more I call my agent Tim from State farmer. Right away he text me the. Claim department and explain it to me what to do. He even email and text me my insurance card. He make make sure my daughter and I , and other party are ok. Thank you Mr. Tim Ross When I call the claim department yesterday the representative are really helpful not only yesterday also today. Thank you

Working with Tim made me feel important. He took the time to give me incredibly thorough responses…read moreand ushered me through the experience with expertise, humanity, and respect! He always got back to me extremely quickly, which showed me he valued me and respected my time. I never felt like Tim wasn't doing what he said he would do. He works long hours and yet, or maybe because of that, he was always available when I reached out. He is friendly and works his butt off to get you what he can! I cannot recommend Tim and Goosehead enough. I was so pleased with the service I received... it was refreshing to have someone follow through competently and not forget to do something or fail to respond. That's pretty rare these days. An insurance broker with accountability and veracity! You won't be disappointed.

The entire team at Get Benefits is amazing. Each person is a professional who understands the…read morevalue of excellent customer service. They do a fantastic job of follow-up and follow through and we all know that is RARE these days. Tim is creative in his approach and pragmatic in his execution of providing an individualized plan for his clients. He is knowledgeable and trustworthy and you will not find a broker who works harder for his customers. He understands the value of clients loyalty and manages his team with integrity. A live person will pick up the phone each time you call and deliver customer service 100% of the time.

My husband and I highly recommend. Asher W. has been incredibly helpful, very responsive in…read moreanswering questions and streamlining the insurance process. We are lucky to have been referred here! Thanks for great service

Charles is another gem in my life for which I am grateful! My wonderful CPA sent me to him for…read morecorporate insurance needs. I really appreciated his sweet, kind and patient demeanor, in addition to the wealth of knowledge he possesses. He took lots of time with me to answer questions, assess my needs and he wound up binding me with great coverage at a pretty low cost. I also moved all of my personal insurance to Charles. Now, I know I'm adequately covered and my agent is always easily acccesible, he is there for me.

I needed a COI for my new business endeavor and went to USAA for a quote. After 3 days of silly…read morequestioning and a $850 quote, I decided to give my buddy Chuck a call. He punched out a $350 plan with even more coverage in a half a day's time. Every time I called, Chuck picked up his phone and I talked to him, not some answering machine promising to call you back. Very grateful for his diligent and passionate work to help me pursue my business dreams. Thank you Chuck, I'll be coming to you for all my future needs.

My name is Steve Yapp and I am the owner of PODS a Moving and Storage company. Over the years we…read morehave seen our medical insurance coverage change, not covering as much, not covering the things we wanted covered so we began to look at additional policies through Aflac - that is when I met Josette Kreeger and we signed up for coverage through Aflac in June 2015. Josette provided a non pressure presentation of the various coverages Aflac offers, met with each of our team members and helped them understand how the various coverages could work for them and we put a program in place. In 2019 I had several TIA strokes, thank goodness I had Aflac. Working with Josette I was able to provide the care and billing overview which in turn she walked me through the process to put in a claim and low and behold the coverages kicked in. Not only did she get well over $10,000 of expenses covered (that were not covered by my traditional medical insurance) - she actually worked with me and submitted other billing from medical episodes that I had had in 2016 and 2018 - all were covered. Bottom line, Josette is a partner that you can trust, never tries to upsell or oversell (which could be done easily with a complicated and often confusing insurance process), has met with our team yearly to walk them through their choices, sets the programs up, deals with billing and is always available whenever myself or my team have questions. My only regret is that we did not make this available when we first opened our doors back in 2005. I HIGHLY recommend Josette Kreeger with AFLAC!

My name is Kari and 10 years ago upon opening my salon Moxie I found Josette. I can't tell you how…read moregrateful I am for her. I had no idea I would need this insurance as much as I have when I signed up for it. There was many times when money was tight and I almost canceled and I am so so so glad I didn't. I've had a couple of injuries that required rest and healing as well as many doctors appointments, And every time I've called her for help she is right on it, helping me every step of the way, And delivers and then some ‍ I was shocked to see that I actuallyI got the money I did and it was direct deposited into my account. I know there's so many different insurances, If you are a hairstylist, self employed or rely on your physical well-being to work Please call Josette do this for yourself, She is a true blessing and will be a friend for life

This review is long overdue, but something happened yesterday that made me realize I had to leave…read moreone. My husband realized he was getting screwed on his auto insurance so he started shopping around. I called Mercury to get him a quote and while on the phone, I figured it couldn't hurt to see if I could get a cheaper policy, too. For the same insurance I have now, the estimate was almost DOUBLE! The woman on the phone told me I better check with my original broker as she was pretty sure I only had liability insurance and that's why it was so cheap. Freaked out, I called Tony to clarify and find out exactly what my policy covered. He was so kind, straight to the point and broke it all down for me. He reassured me I had a great full-coverage policy at such a great price that it would be nearly impossible to find anywhere else (I started this policy almost 10 years ago). He is a really nice guy with a good sense of humor and works hard to get you a good deal. Thanks again, Tony!

Great service and they treat you like Family Highly…read morerecommend Torres Insurance. Thank you Mary.

I received notice from my former insurance company of 39 years (by voicemail) that they were not…read morerenewing my home owners insurance due to the fact that my home is 250 feet shy of their newly created brush boundary distance. Boo on them. I contacted Kevin at Lyddy Martin and he went to work immediately. While he has not yet finalized an offer from other sources, he sent me a list of potential companies and the dates by which he can receive quotes. Kevin was very reassuring and discussed a variety of possibilities as we move forward. Kevin has also remained in contact continuously since the day we first spoke. My financial advisor is the one who put me in contact with Kevin and said the Kevin's credentials are extremely impressive. Thank you so much, Kevin

Brett & Kevin at Lyddy Martin both 6 star ++ service! Both…read moreprofessional, knowledgeable, great to work with, makes the process seamless, exceeds expectations and wish we had other resources as good as they are. Dan B

I have worked with Don and his office for 5 years. They are extremely responsive, professional and…read morereliable. The entire team is super nice and helpful.

Don Chambers and his staff are amazing! They always respond to my request -- immediately. They are…read moreefficient, friendly, accurate, and incredibly kind. I love dealing with his team. I would highly recommend this insurance agency.

Was involved in an accident in Oct and the at fault driver had Untied Alliance. Its February and…read moreI've still received no Information because the claim agent refuses to respond or call back. I recieved 1 call in October for my statement and 1 in November after I filed a complaint with the California Department of Insurance. Customer service has no access to cases so the only people who you can get on the phone cant do anything. Based off their 1 star review I can see that I wont be able to resolve my claim with any satisfaction. UPDATE After my review I recieved a follow up from my adjuster. I was able to get information on the hold up and the status on my claim, and provide info. three weeks later (now it's been 5 months since my accident) still nothing. BUT I'm updating my stars to 3 due to the customer service reaching out and following up after my review

This is for Alliance and Associates in Jacksonville. Work…read morestarts at 7 am to midnight . Agents should document their sales . This is because the company will most likely take your hard earned money. Can you believe the fuel cost driving 2 hour away to Jacksonville spending gas money and lunches in the hope you will be paid for your sales. There have been many agents getting nothing in return for their work. When you ask for your fair cut of your sales they intimidate you by sending their lawyers to you. The owner of the company is rich and lucks empathy for his agents. We went hungry, my family and I because of the low pay we got contrary to the contract. They promised me residuals after a month but I never got a penny. The owner runs the company with his kids.