To call Dr. Ricotta and his staff inconsiderate would be an insult to the word. I start this review to you, the reader, as a stark warning - if you want to be pushed around by a Doctor who has little to no bedside manner or consideration for your time, be my guest. In my 63 years of going to medical appointments, I have never had quite the experience I have had with Ricotta. To rank him 1 star is an insult to Yelp's rating system, he is beyond bad.
I had scheduled a simple outpatient procedure they asked me to be there at 3:45 for prep, and I arrived at 3:40 where one of Ricotta's 4 receptionists asked me to wait in my car given COVID considerations. Around 4:55 I went back in the office where the nurse told me Dr Ricotta was running late she said she would call me in approx 20 min to be taken in. At 5:20 no one came and I was in the parking lot alone. As any normal human being would do, I cancelled the appointment. Dr Ricotta called me at 8:00 that evening and apologized for being late. I told Ricotta that I did not mind that he was late, we all run late on occasion, what bothered me was that neither he nor his staff had the common decency to call me as I baked in my car for 2 hours in the parking lot. Beyond that, being left outside with little to no communication from any member of staff in ANY time is inordinately disrespectful - let alone in COVID times.
As such, I am trying to have my extremely simple outpatient procedure done through another provider. As if Ricotta couldn't have made my experience anymore headache inducing, it somehow gets worse. By the time I write this review, dear reader, no less than 3 times have I called to have my records sent to the new Doctor. Dr Ricotta still not complied. If that's not inconsiderate, I am not sure what is. I wouldn't accept this behavior from my 6 year old grand daughter, let alone a licensed professional like Ricotta. Perhaps this isn't a question for Yelp but a question for the Florida Board of Health? That's how bad of an experience this was, dear reader.
If you want to be treated like cattle by all means go there. I wouldn't refer Ricotta to my worst enemy, or even my HOA board - that's how bad he is. read more