I rarely write negative reviews of places, but this salon was so bad that out of sheer frustration I am obliged to post this to warn others off. I've been to a lot of salons around the world, including in London and I've never had such a negative experience anywhere. The location of this salon, inside the Virgin gym is not ideal. Its noisy and busy, which, if you're getting an expensive haircut can be an annoyance. The actual ambiance of the place is possibly the worst I've experienced. The receptionist was particularly annoying. I spent an hour in the salon getting a wash and a cut and she shrieked at the top of her voice the entire time.
My 'stylist' who was a junior member of their team was arrogant and unhelpful. He didn't give a toss about what I wanted to do, insisting instead that he knew better. I'm sorry, but I am paying a fair amount for a hair cut that I am going to have to live with. I think its fair to say that I should have a say in what I want. I walked away with an average cut, nothing that I wanted. I'm glad this was a trial run because I'm never going back again. I'm sure other members of the team who are more senior are better, but I get very good haircuts at other top salons for less. read more