After searching for a while for docs who accept Medi-Cal and circling through not so good doctors, I found dr Walters. He is very patient, caring and prompt with referrals or follow ups. His office is also very prompt and helpful. Though they don't use a computer system, they still are more efficient than many others and he's now been my doctor for the last 3 yrs ... Highly recommend read more

Very disappointing experience. Dr. Walter Joseph sent a referral to Stanford, but they never received it, which delayed scheduling. After multiple calls, it was resent, but then Stanford couldn't use the doctor's notes because they were illegible. When I contacted the office for help, I was told there was nothing they could do. The staff was unpleasant and unhelpful throughout the process, and the office feels outdated. Due to the ongoing issues and lack of support, we will be switching providers. read more

Been seeing Dr Walters for 15 years. He has been pragmatic and a great & talented diagnostician. He is no longer treating chronic pain... but He keeps me healthy with his Talent and his associates in the medical field. Great location off hwy 85, easy to get to. read more

The doctor had a very rude attitude.He didn't listen to what you were saying and didn't care about your concerns. He is the worst doctor I've ever seen--without a doubt. read more

Dr. Walters has treated me since 2006. He had limited knowledge of Lyme, as most did not when he started treating me, & I would not have made it without him! His treatment & true belief in the honesty of his patients, allowed me to continue working from 2006 - 2018 when testing & treatment for Lyme disease just started to take off. I was diagnosed with Lyme disease in 2019 & Dr. Walters was willing to work with my Lyme Dr. to provide end to end treatment for me. Drs. Now cannot be as caring as it's more a liability than rewarded at this time in the medical environment. I don't know how I would have made it back then like I was without him or his caring nature and understanding of my situation. Forever grateful! read more

Don't go there! They are awful The office administrator is rude and unprofessional. First of all this office is not interested in people I guess. The first question from doctor was What do you want from me read more

There is no one better! I moved to the east bay and I have yet to locate any pcp or specialist that compares to him...I am considering traveling from the east bay to san jose because I will die trying to get the right treatment. SEIOUSLY, HE IS THE BEST! read more

This is the worst doctors office I have ever been to. The front desk girls are so incredibly rude and his bed side manner is awful.

I have found Dr Walters to be excellent and his office staff easy to work with. I have a medical background and to move to a new area and find a physician was difficult. After trying several other physicians as well as Kaiser, I found Dr. Walters and have been very happy with his care. Both he and his staff have been great. It has taken a long time but I feel I have found a doctor who is knowledgeable and caring. read more

I contacted Dr. Walters office to ask for information on his coincierge practice. Got the answer that they do not have email so cannot email anything and I would need to come in and they gave me an 15 minute appointment with Dr. Walters. I got to the office at the right time and was handed a form to fill out my insurance information. I said why is insurance needed for me to meet with Dr. Walters to undersatnd what to expect from Coincierge practice. Was told that "he does not do meet and greet" and there are no uncharged meetings. I asked why was I given an appt and then the receptionist agreed to have meet the doctor. The meeting started with Dr. Walters tellng me that he is not taking any new patients. I asked why is the office setting up appointmnts and he just said they should not. I found the attitude of everybody in the office to be rude and condesending. This is the worst doctor's office I have been to in 40 years in the bay area, read more

Dr. Walters and his staff are compassionate, adept and the most surprising available. Dr. Walters has been my mother in laws primary physician for several years. He truly cares for his patients, takes time to listen, we never feel rushed. He is truly interested in what is best for them. We are grateful for his office, his staff and his expert care. Especially as she ages (she's now 93) and her health and our concerns have increased. read more

I am a regular patient of Dr. Walter but his staff is just horrible. This is my second bad experience with them. We called them several times this week to ask them to fax a form for bloodwork to Labcorp. The receptionists received the message, but they never faxed the form over to Labcorp and never called us back to confirm. We went for our appointment today and were waiting there for 2 hours for them to fax the form and call us. We called them again 60 times but no one ever picked up the phone. It's time for Dr. Walters to either retrain the front staff properly or replace them. read more

The front desk lady(s) are not helpful at all, lazy and rude. And they will just hang up on you so fast.

Excellent doctor. Highly recommended. Great doctor..he is so positive well knowledgeable

I am very grateful for all that Dr. Walters has done for me. He is an excellent doctor who is always professional and caring. His staff is also top notch; they are always professional, courteous, and get the job done right the first time. I highly appreciate Dr. Walters and the entire team at his practice for all that they do. They make it so easy to get the best care possible. read more

Doctor Walters started off as a pleasant experience. I opened up to him about my endometriosis and surgery and told him that I needed to be on hormones to control further growth and pain. Anyways after one year, he abruptly stopped filling my prescription and his two receptionists rudely told me to go to an Obgyn. This put me in an extremely stressful position as I didn't even have an Obgyn as my primary care doctors always provided me that medication. I asked the receptionist if I could schedule an appointment to talk to Dr. Walters and she rudely said "no appointment- go Obgyn"At that point, I felt highly disrespected and had enough. It's really unfortunate that this had to happen and I strongly feel as a patient my needs were randomly dismissed. read more

Hello, I want to let everyone know my experience with my family doctor, Jose (the great) Walters. I've been with him from day one, he is caring, thoughtful and understanding and he is kind and considerate. Doctor Walters found my two cancers and I am so lucky to have him as my family doctor. He always goes the extra mile helping me out and always refers me to excellent physician.He is very through on examinations. If he is taking new patients you would be lucky to have him as your doctor. Thank you doctor Walters for all you do for me, I can't thank you enough for all you do in behalf of me. read more

Rude, unprofessional and unhelpful front desk ladies. They will hang up on you whenever you're trying to get assistance. Absolutely do not recommend coming here, the service and staff are horrible. If you're considering it, I'd recommend staying as far away as possible from this business. You can bet I will not be coming back here in the future. read more

Joseph, you need to change careers. You're an asshole to everyone there and it shows. When I call, they sound depressed. When i saw them they looked defeated and stuck. I have never encountered a doctor like this in my life, and i have seen too many to count. On my first visit he was maladjusted, but i dismissed it as maybe he was having a bad day. On my second and last visit however, I wasn't expecting him to be worse. I came for a torn bicep and a bulging disc as i told his staff. They were very nice and attentive. After I told him about my arm, he looked down to take notes and I could tell he was in a hurry. So I started to tell him about my back, he cuts me off and spouts in an aggravated tone "i can only do one. I' m swamped. Which do you want to do?" Gosh, my back then. I have a bulging disc and i am jot able to sleep. "Did you see a chiropractor?" "Not yet. You gave me a referral but I am waiting still for approval". "I did? I don't see anything here" "Who's the doctor?" Sorry, I can't remember. But your front desk should know. "YoU dOn'T kNoW tHE dOcToR?" No, sorry i can't remember right now. "Pfft. HoW aM I sUpPOsed tO HeLp yOu?!" I'm kinda shocked at this point. "Who did you speak to?" Sorry, I don't remember, but you could ask them". He starts to storm off like a child at this point. So i raise my voice "oh I'm sorry". By this point I'd had enough. I could tell he didn't like that i said it in earshot of his staff. So he turned to me and snapped " Hey you want my help or not?" Pointing in his face "I WANT YOU TO DO YOUR JOB". So he tells me to get out, i tell him to go fuck himself, and I tell the front desk they don't need to put up with this narcissistic sociopath. I regret never having read the reviews here and elsewhere describing how bad he is. Lesson learned. I have filed an official grievance and reported you to the medical board Joseph. Good luck. read more

I am a patient with severe back pain. I was looking for a new family doctor for a care plan. I saw good reviews for this doctoral I went on board with it. First off they needed insurance with doctors name on it or they won't see you. So I waited until my new card came in with information that they needed. Not even a letter from the insurance is good enough. That was odd to me. However on my first appointment they denied to see me because of pain management. I told them I'm not interested in pain meds I believe I have a slip disc and need imaging. They still denied to see me as a new patient. They said it was because a man came to this office high off drugs demanding more pills. It lead to cops being involved. They will deny anyone who is in pain and will not help. They also told me they will be selling this practice soon. Pretty much just of waste of time. read more

The girls in the office are very nice. the doctor is the problem, he has get out of wrong side of the bed pissed off attitude, doesn't want to be bothered. Maybe he is going to retire soon? Or maybe cov get to him ? Or he needs a doctor. Do yourself a favor, look for other doctor. read more

I had to stop seeing this doctor because the lady in office could never order an exam for me, it took over 6 months to order it. She should have just given me a written referral and avoided this problem. The doctor has no personalty, he walks in like a zombie. That doctor needs to get rid of that lady in his front office. I am done with this place. Good thing I did not have a life threatening health issue. read more

I made an appointment and went to doctor's office. But the girl at front desk told me she saw my information as a new patient in the system but there is no appointment record at all. She said I must had canceled this appointment, or somebody canceled for me. I certainly know that I didn't cancel it, neither nobody else would cancel it. I was so disappointed because: 1. I really need to see the doctor, but after waiting so long, I wasted my time and has to reschedule; 2. the girl at front desk said I canceled the appointment without admitting that the person who answered my phone didn't put down my appointment. This is so irresponsible; 3. she was trying to cover this without even telling anyone else or asking the doctor if there is anything they can do to help. I want to see this doctor because of good reviews, but now I am so disappointed with the service. read more

Recently became a new patient of Dr. Walters and this is already my favorite doctor's office!  It's in a beautiful ranch-style building off Saratoga Ave.  They have a charming courtyard with a fountain....  The front desk staff is respectful and amazing and Dr. Walters is among the best family docs in the South Bay.  I will look forward to my visits to Dr. Walters' office, & I'm positive you will too.... Highly recommending Dr. Walters to my family and friends... Thanks Dr. Walters and staff. read more

Joseph J Walters, MD - Family Practice Near Me - Saratoga, California

Dr. Walters is to the point, caring, friendly. The entire staff is great. Highly recommend.

I've been seeing Dr. Walters for about 20 yrs. He is not only a great clinician, but he listens to his patients; applies common sense (go figure) and a realistic approach. This is a physician you can trust and be brutally honest with. His staff is incredible. These people (including clerical) really care, go the extra steps and call you back when they say they will. Scheduling is great. The location is very accessible - tucked back in a peaceful setting with ample parking. As an added benefit, the office is about 1.5 miles from CVS/El Paseo, so if you have an RX to get filled, etc. I can't say enough nice things. read more

Staff and Doctor Walters have been helpful in all my visits. Upfront and able to talk through all my questions with them easily. Thanks for all the help! read more

In my 65 years I have never been so fortunate to have such a great doctor and friend. He is a great listener & communicator. The genuine care comes across at every visit. Never in a hurry and makes a converted effort to do everything possible to take care of the immediate need anticipation down the road. He will minimize cost whenever possible and offers great suggestions to make things as easy as possible. He's a great guy, period - and a bonus! The office staff is equally personable, friendly and helpful. Marissa and Amanda! Great people loving their job. Can't say enough about these folks and would recommend to anyone. read more

Made an appointment for a physical two weeks ahead of time, was told I would need to get blood work done a week before my appointment and didn't receive my blood work papers until 2 days before my appointment. Had to reschedule and happened to have a worsening cough so I told him about my cough and was asked "do you want cough medicine or ?" didn't get a proper diagnosis and was just prescribed anti biotics without a proper test. Also when I told him about my chronic snoring was told just to use breathing strips and that he didn't recommend the surgery. I asked for a recommendation for a ear throat and nose doctor I was told I can just look for one through my insurance provider... read more

The most wonderful doctor ! He had been my PCP for several years . I have also referred several people to him who also had amazing experiences. read more

When I first met Dr. Walters, it was at Los Gatos Community Hospital. It was for my father who'd almost died the previous year from a mis-diagnosed bacterial blood infection in 2006. I had been trying to get him properly diagnosed for 6 weeks, but I could not get any of the doctors to listen to me! Finally, Dr. Majunder, an infectious diseases doctor, was put on my Dad's case and long story short, my Dad was put in a nursing home on 3 months of IV anti-biotics. It is a miracle he didn't die! Following Dad's release Christmas 2006, Dr. Majunder told me that if my father EVER got ill again, that I was to immediately order blood work looking for a bacterial infection. Fast forward: Dad got sick about a year later, and Dr. Walters was the physician on call in ER that day. When I told him Dad's history, unlike previous doctors, he did not make little of it, he didn't make excuses, but rather, he received what I had to say and immediately ordered the bloodwork! I was so happy that he listened to me that I now have him as my own doctor! Although i am fairly healthy, when I've gone in to see Dr. Walters, he has always been very professional, listening to what I have to say, and responds in a kind and thoughtful manner. I highly recommend him to you. read more

I have been a patient of Dr. Walters for over 10 yrs - ever since he inherited my old doctor's practice. I have found Dr. Walters to be an exceptionally good doctor. I've never been able to stump him with any of my unusual maladies! LOL I have almost always received an appointment on the same day I call in - even though his office is usually quite busy. He somehow always manages to squeeze me in somewhere. His receptionist, Kathy, is very knowledgeable and sympathetic to patients' needs, and is always a pleasure to talk to :) I've had lots of doctors who will only address the medical issue you made the appointment for - Dr. Walters is not that kind of doctor. He is VERY patient and shows a genuine concern for his clients' health. I have recommended him to my family, most of whom are also now his patients! I'm very grateful to have located such a fantastic doctor! read more

Great doctor, his staff are super friendly and have always answered the phone or returned my call promptly. My family and I have been seeing either him or his wife, Dr. Barboza - for around 8 years now. We don't plan on leaving any time soon, thanks doctor! read more

I've been a patient of Dr. Walters since 2010 and I have to say that I love the guy. I don't understand what these negative reviews are about, but I have had great experience with him. He has admitting privileges at Good Sam which is great since that is where I usually go whenever I have some sort of massive need to go to ER (pretty often). He listens very well and will answer all of your questions. He is very straight forward, and that's what I love about him! The office staff is pretty great too. Once in a while I'll get his medical assistant or file clerk, whatever she is, and she tries to boot me off the phone really fast. I have to say she is really nice. Whenever that happens, I'll call back and wait to get his regular receptionist, Caroline, as she's a little more thorough and much more friendly. Caroline has a great memory too! I highly recommend Dr. Walters and his office staff! read more

I am the type of person that will avoid the doctors at all cost. In the past I have had too many bad experiences with doctors. They are either rude or they rush your visit or they barely look at you at all. Dr. Walters and his staff on the other hand, changed everything. Dr. Walters and his staff are patient and caring. The nurse at the front desk is very warm and welcoming. She really puts you at ease even when you might be a little nervous. She is very nice and strikes up small talk. Dr. Walters is also extremely amazing. He really takes his time. He sat down and had a conversation with me so he can really understand what was wrong with me. He made sure I understood what was being said and wanted to make sure he answers all my questions. At no point of time did I feel rushed or just another patient. I would recommend Dr. Walters and his staff to anyone and everyone who is looking for a place where the staff genuinely care and make you feel comfortable and gives you knowledgable information. Thank you Dr. Walters! read more

My family and I have been coming to Dr. Walters for years. I cannot say enough good things about him and his practice. The office staff is incredible. They always remember you by name and treat you with the utmost respect. Dr. Walters is extremely knowledgeable, stays on schedule and always is kind and caring with his patients. He is a joy to deal with and I can't say enough kind words about him. If you are looking for a doctor who has a good bedside while being knowledgeable at the same time, this is our doctor! read more

I needed to schedule an appt. for my son so I go to my insurance's website to find our primary care physician. I get the name, address and phone number for Dr. Walters. I call them to schedule the appt. and get transferred to the person who handles insurance matters. She questions me about my insurance plan but because Dr. Walters name is not listed on the card as my son's PCP she refuses to continue until we change his PCP to Dr. Walters. I explain that the insurance's website has Dr. Walters as his PCP but still no. So I call the insurance company and they again give me Dr. Walters name and number. So I called again. This time she says that Dr. Walters doesn't want my son as a patient, claiming that he overheard the conversation from earlier. Then she pretends to look in the system to see if he has been assigned to them but says he has not been assigned. I have had no contact directly with Dr. Walters, only what his office staff claims to have said concerning not having him as a patient. Their loss, I would think having a fairly healthy 15 year old would be an easy patient. read more

Terrible experience. Dr Walters told me not to be paranoid about a lump I found in my breast and actually shouted at me in his public reception area in front of his receptionist when I returned to his office scared and wondering what next to do. He hold me I was probably paranoid because of my mother's breast cancer. He sent me back for a repeat mammogram - which was totally not the right next test - it should have been a diagnostic ultrasound and I should have been having this for years as I have very dense breasts. Anyway, the lump was cancer and I am still shocked that anyone could be so unprofessional and uncaring. Dr Walters also gave me a TB negative test certificate without even doing the test itself as he felt it was unlikely to be positive. I am writing this review because I don't want anyone to suffer in the way I did - I believe he is unethical, uncaring and not even up to date on current best practices - an all round disaster which could be life threatening. At the time, his receptionists were also rude and uncaring. Avoid at all costs. read more

Dr. Walters is the best, clean professional gets right to the point! The staff on the other hand..... the older woman at the front desk is cranky, rude and unprofessional. I don't even think she is a nurse, so when she takes me into the room and asks whats wrong i don't really tell her. Aside from her Dr. Walters is awesome! read more

I took my father, who is 83 yrs old to Dr. Walters office on 9/18. My dad just moved here to the area. Dr. Walters helped us, and answered all of our questions. Oh yes, his staff is a wonderful compliment to a doctor visit. The entire office visit was very positive and I highly recommend Dr. Joseph Walters. read more