I don't know how this guy ever got one good review. I made an appointment to have 2 calluses removed. One was a seed callus (I told him) and he only scraped the top rather than do it properly. Then I was charged a separate office visit PLUS for removal of calluses! Also, unimportant, but after waiting 45 minutes, he walked in and said get on the table and remove your shoes - no hello, introduction etc. tho I was a new patient. This guy needs to retire. Be careful. read more

I am 39 years old and have had bunions since I was 12. Thank you to my great-mother and my aunt. My poor feet didn't stand a chance. Add to that 20+ years of wearing 4-5in heels 5 days a week and that is one hell of a recipe for disaster. I had always wanted to have the surgery due to the agonizing pain, but had always heard such horror stories and seen women walking around with metal pins sticking out of their feet and the "you'll never be able to wear high heels again" warning. To that I said forget it. Then a new friend came on the seen, 10 years younger than me, who had it done and raved about it. It was then that I decided to do more research. I was first referred to Austin Foot an Ankle. Read the reviews - lots of people loved them. I went to make my consultation appointment and hung up so angry I wanted to go down there in person and chew them out. I had switched hand bags and didn't grab my insurance card. I was told that it was , "Against the law" for them to book my consultation without having my insurance information. I don't know who they thought they were talking to, but I have worked in the medical field, and my mother owns and operated a large Home Health and Hospice agency throughout S. Texas, was the President of the Texas Association for Home Health and still sits on the board - and she's a practicing R.N. I know a lot about insurance and for them to BOLD FACE LIE to me and insult my intelligence was infuriating. So, I continued my research. I came across Dr. Snowden's name from yet another friend. I called, scheduled my consult and went in. No, the front desk is not warm and fuzzy, however, they are efficient, on point and get their jobs done. Dr. Snowden has two office locations so I imagine that their job is not easy. Add to that the fact that they talk feet all day, and I don't know how warm and fuzzy I would be either. They are nice. I met Dr. Snowden, we talked about my situation and wether or not to do both feet at the same time or separately. I want to have a baby soon and he suggested that it would be 5+ years before I would get the second one done if I did them separately. I immediately decided to do both at the same time - the day after Christmas just a month ago today. BEST DECISION EVER! If you follow the Dr's orders exactly - no work for two weeks, sleep in the post surgical shoes, elevate, ice, don't get your feet wet, take your meds as directed, don't heavy lift.... you should be good to go. My pain on a scale of 1-10, 1 being none and 10 being holy sh!t - I was at about a 4 for the first 2 weeks (with pain meds) and have not taken so much as aspirin/ibubrofen since that two week period. Seriously. I am so glad that I did both at the same time. I am now, one month later, able to wear certain side zip boots, flat shoes, tennis shoes and was told that in two more weeks that I could wear whatever I could comfortably get my feet in to. I have been instructed now to soak, massage, stretch and moisturize - and I do this daily/nightly. It feels so good (and a little painful) to do this. Dr. Snowden assured me that I could wear shoes that I wore before and they would be more comfortable than before the surgery, provided I do my stretching, massaging and soaking. He also assured me that my foot size would not change (I had heard about this and wanted to make sure - I have a heafty investment in my shoes!) My younger girlfriend, who had both done at the same time, wears her 5 in heels now like it's nothing. I can't wait! If you have been hesitating due to pain, or others stories, I assure you times have changed. This was so easy in the grand scheme of things and so worth it. When people see my scars they can't believe how good everything looks. They can't believe I am in normal, pretty, fashionable shoes. I cannot thank Dr. Snowden and his team enough for changing my life - literally. I highly recommend you check him out. Don't let the slightly dated office or non-sorority-like front desk stop you - these guys know what they are doing and do it well! Traveling the world will be so much more comfortable now! Cheers! read more

I could not care less if his office is outdated and smells funny (there's a lot of feet being worked on!). I liked Dr. Snowden and I think he did an awesome job on my feet. He did a bunion removal from both feet for me and I've had really great results. Recovery from surgery is difficult, of course, but after a few months I was back to walking normal and doing yoga (with caution). When I was at the surgery center, the nurse told me that she had Dr. Snowden do her foot surgery and her daughter's surgery, and that pretty much everyone in the surgery center goes to him when they need a podiatrist. That definitely made me feel better. His beside manner with me was nonchalant, but it was probably because I'm young and he wasn't going to baby me - he needed me to walk normal and bend my toes in order to have a full recovery and he wasn't going let me use "but it hurts" as an excuse. I saw a softer side of him, though, when a person with a mental disability was in his office and he was very patient with the man, who was very scared of the exam. He was kind and respectful. I saw a comment or two in other reviews about the front desk service. It is true that your not going to get a "come on in sweetie and have a seat!" type of reception. I think that's just not her personality. But you're there to take care of business and that's what she does. I had no problems with billing or scheduling surgery, etc. And when I was trying to force myself to wear shoes for the first time after surgery she let me know I was doing fine, that other patients don't do as well. So I appreciated her support. Overall, if you're there to get quality care for your feet and can overlook the less important stuff, I highly recommend him. read more

I went to this podiatrist to get replacement inserts for my running shoes. Snowden took one look at them and told me that they didn't need replacing, therefore saving me $300. I thought that was really great because he could have easily made a lot of money off of that. However, I probably wouldn't go back because the office looks outdated and even kind of smells stale; it's super quiet in there; and no one was particularly friendly. read more

Snowden did an untried and unproved surgical procedure on my foot to treat an arthritic toe (as I found out afterwards). After a few weeks in a boot post-surgery, I began walking on my foot as instructed. Because of what he had done to my great toe, each of my other toes broke, one by one, as I did normal walking on them. As a result, I went to an orthopedic surgeon, who did his best to repair the damage and set my foot right. Three surgeries were required and, while I can now walk pretty normally, my foot and toes cause me problems still--12 years later. Keep away from this guy unless you just need your toenails trimmed. He is an unskilled and incompetent surgeon. read more

I like the Dr, yes the office is not all fancy and high tech, but hey neither am I. What I needed was someone with years of experience and not a saleman or a front desk full of chesty, big Texas hair, with fake smiles. But it does not hurt for the front desk to be just a little warm and welcoming. Thank you Dr Snowden and staff read more

I visited him twice and got a steroid shot each time. We talked about my previous experience with planters fasciitis. I received acupuncture and massage when I had it before and it went away. In the second visit he told me to try acupuncture and massage again and gave me orthotics and told me to come back of that did not work. I did acupuncture and massage for 2 months. Unfortunately the acupuncture and massage did not work. The foot got worse and it has become difficult to walk. My hips, back, ankle and knees are now aching. Today I went back to report all of this and he blames me for not coming back. Got very argumentative and rude and asserted that I did not come back. Then dismissed me by saying that's neither here nor there. I was so upset that in the middle of him talking I got up and put my shoes on and was ready to walk out from his argumentative tone. I'm already in pain. I don't need aggravation on top of that pain. I'm really disappointed in his attitude and how I was treated. He could use a class in bed side manners. I was told by Dr. Snowden to stay off the foot. Big help! In the end he did not help and I walked away in pain, agitated and of course with a bill. I'm seeing an orthopedic surgeon and getting an X-ray of the foot. read more

Went to this doctor only after reading all the great reviews on Yelp. Well, He was not as helpful nor enthusastic in finding a prognosis nor treating me. I went to see him twice because I was in so much pain but he referred me to an orthopedic only to be finally referred to Dr. Thomajan who did help me and give me relief. Dont waste your time going to him. read more

Dr Snowden expertly repaired my feet in 2004 - hereditary bunions. He's experienced and highly capable.

Awful service by the staff. When I saw the doctor he cut me open with surgical knife and told me to take Advil for pain. On top of that he didn't give me more antibiotics and asked me to take the 2 days that I had left from ER worth of the pills and call him again for more. When I called the office for more, they told me to have the pharmacy contact them and it seemed to me I bothered them. The pharmacy said they don't contact doctor offices and it is the doctors office job to send prescriptions. I called 3 more times and finally they said that the doctor will send in the prescription another day. This is antibiotics we are talking about and it needs to be taken without any breaks so I just don't understand why a 1 min prescription request has to be waited. This was the worst doctor experience ever. Do not go there and don't waste your time. read more

Dr. Snowden was wonderful. His office was not overly packed with patient flowing out the door. I didn't have to wait at all. I was so please with the one on one treatment that I received. I didn't feel rushed around like cattle. His office was not fancy fancy which, to me , demonstrates a good conscious for the costs of health care. There are a lot of people now days that want all this privacy. Then they turn around and post their life on facebook....hypocrites! I was the only person in his office, so this was not an issue, I wouldn't really care if there were more people. Its not an abortion clinic for God's sake. If you are getting an injection in your foot...well it will hurt and perhaps you should plan better and have someone drive you if you have a low pain tolerance. I mean you just had a needle placed in the bottom of your foot. Please do not blame the physician for this pain. And the phone call situation... common...you were not in the room... you were on the phone and just so happened to hear the response. Which in my opinion was a perfectly appropriate one. I hope he reads these reviews and refuses to see the bitter patients because I don't want to be in the same waiting area with such high maintenance individuals. Thank you Dr. Snowden for a job well done! Drop the bitter patients, times are not that tough! :) read more

i think 5 out of 6 patients are above 65 years old. the decor is really simple and outdated. i don't mind that. it can show a sense of frugality. what i did mind was the unfriendliness of the staff. there was no "hi how are you doing today". when i stepped up to the window and requested a new patient form i was told to "wait a minute" without the courtesy of eye contact. i was 15 minutes early to my appointment, filled out the forms with 5 minutes left before my appointment, and still didn't get seen for another 15 minutes. i did think it really weird that the exam doors were left wide open so i could hear everything that was going on in each room while i was waiting in the reception area. when i was led into the exam room i was given a seat and told to wait for dr snowden. as i was waiting i noticed a smell like a soiled diaper. it was so disgusting. he walked in and didn't dispense with any pleasantries, asking right away what was wrong. i explained my situation in about 30 seconds, and he said i needed shoe inserts, a steroid shot, and recommended an exercise to strengthen my fascia. he administered the shot, gave my shoe inserts, and left. no handshake, just a "we'll see you in two weeks". total time, less than 5 minutes. consistent with what i had observed before, the door was left open the whole time. that wasn't the worst part. the worst part was about 5 minutes later, in my car driving home my feet starting hurting really badly, to the point it was hard to push the pedals because of the pain. it felt like there were golf balls being shot into the arch of my foot. i know it sounds like i'm exaggerating but i'm not. i pull over, wait 20 more minutes and it doesn't get any better. so i turn around and made my way back to the office. i limp shuffled into the waiting room where the receptionist greeted me with an inquisitive stare and i explained what had happened. she said "well that's somewhat normal, it'll probably go away in about 15 minutes" before turning her attention back to whatever it was she was doing before i so rudely interrupted her. i said it'd been about 40 minutes since the shot happened, and there was no way this was normal. dr snowden happened to be walking by and asked her what was going on. she explained, and he said "tell him to call back tomorrow if it's still bothering him". as if i wasn't in the room? at that point i said "no, i'm not calling back, is this normal? how come you didn't mention this before?" he said "sometimes it happens." i could tell i wasn't getting anywhere so i left. the pain lasted all day, but it was debilitating only for about 2 hours. i won't be going back. i'll be looking for someone more capable with better manners that takes better care to answer questions and addresses concerns in a satisfactory way. the whole time i was there it felt like the whole office had mailed it in. read more

I called Dr. Snowden's office to ask if they knew of anyone who could make a home visit as my husband is getting ready for cancer surgery and unable to leave the house much. He just needed some nails clipped and a small cut looked at. Dr. Snowden said he could come to see him!! His schedule was open and we aren't far from the office. He doesn't do it often, but I am so pleased he did it today! He was great and we are both very appreciative- thank you!! read more

It's not often that I need to find a foot doctor and didn't know what to expect. I didn't read the other two reviews before going, which is probably a good thing. Granted the receptionist wasn't too friendly, and the office is extremely dated, but I got in early and the doctor got straight to business working on my toenails (ugh, a side effect of pregnancy). He answered all of my questions and went out of his way to explain other options if the procedure he did didn't work. So far my feet feel great. read more

I had found Dr. Snowden years ago by accident. Rather than repeat the story, let's just say I have always been so grateful to him that when I began having trouble with my other foot, I did not hesitate to contact him. We discussed my issue and not surprisingly he had me diagnosed immediately. We considered my options and one of the things I really like about him is he just tells you the way it is. Explains timeframes, outcomes as realistically as possible. Things like recovery time etc... I had vacation that will be coming up this summer and extended walking involved. Well I am now five weeks from having a neuroma surgery and am doing great! He is so good at predicting everything. Following the instructions are important. As adults we need to look at ourselves and be accountable for doing what we are told. I read a couple of the reviews on him just before I wrote this one and thought, "are you kidding me?" If you are looking for someone to just be nice to you or jump up and down with enthusiasm in a podiatrists office I think you need more help than with just your feet!!! As patients, I think we all to often take "good doctors" for granted. Dr. Snowden has been around for a while and really knows his stuff. I am not the type of person who runs in for surgery's and thankfully have been pretty healthy my entire life. I have 100% confidence in this Doctor and if he says you need it, why suffer with needless pain? I am sooooo looking forward to my vacation and walking, walking, walking!!!!! Something thanks to Dr. Snowden I can do and enjoy. I highly recommend that whatever your issue is, if you want a straightforward professional opinion you get this man's input before you make any decisions. read more

Tried to get an appointment to see Dr Snowden about a recent foot injury. Called the number provided by UHC for the office, the lady that answered was incredibly rude. Not sure how he is as a podiatrist, but his office help is about the worst I've ever experienced. read more