Excellent care and got me right in for an appointment. Answered the phone right away and very…read moreprofessional. Care was very good also.

This place is ridiculous I see why they can't get 2 star reviews. I was referred to this office…read more Its been a week and haven't heard anything from their office. So I called i was told the girl that does referrals was out of the office for a week. So instead of another employee helping out and processing referrals they just pile them up on the desk. So then once the lady gets back and processes the referral it will take up to three more weeks for scheduling to call and make an appointment. So basically over a month to be contacted. Then probably a couple more months for an appointment date. They Suck!!!

Accurate records and timely notification are critical in healthcare. Unfortunately, Community…read moreMedical's leadership response demonstrates a lack of urgency, clarity, and ownership when it mattered most. I would strongly caution others to review their records carefully and advocate aggressively, because the system will not do it for you.

I just moved here from Oregon and was hesitant to find a dr. here. I am so glad I did. Dr. Tondy…read moreBaumgartner is amazing and her staff rocks. They see you in a timely manner and are so effective easing my anxiety.

My kids have been coming here for years and overall, we've had really good experiences here…read more There are numerous providers in the office, but two youngest children both see Dr. Randall. I have nothing but positive things to say about him as a physician. As a parent, he has never once made me feel rushed or like my concerns weren't valid. He sits down at every appointment and takes his time to ask questions, examine, and also make sure all my questions are answered. My children like him a lot and have always looked forward to their annual check-ups. He makes parents and his patients feel at ease. You will never feel like he is just rushing through the appointment and he always makes us feel like we are the only people there, which is something I appreciate because I know he sees numerous patients every day. The office is rather large and has plenty of exam rooms on both sides of the office. The staff is generally pretty friendly and I never find it too hard to make an appointment or my children when needed. The office looks a little different now thanks to COVID-19. What used to be a play area for the kids in the waiting room is now empty. There are no longer toys or books in the exam rooms and "sick" visits enter through a different door than "well" visits. I highly recommend Missoula Valley Pediatrics and it would definitely be my first choice if I were new to the area. They are located in Physician Building 3 of the Community Medical Center campus, and there is plenty of parking no matter what time of day you arrive.

While Dr. Simmons is a good Doctor unfortunately, the office staff is very rude and unhelpful. What…read morewas finally the last straw was when we recently were late for an appt and treated quite awfully by Rachel, who seems to be the only office staff they have left. We called because we were running late for an annual exam. Once we arrived, granted we were 20 minutes late, Rachel refused to allow our child to be seen and would not even let the nurse or doctor know we were there. Since we don't live in Missoula this was a lot of driving for nothing and then to not even be permitted to wait and be seen later was quite disappointing. Rachel was extremely rude and explained they had new policies that now restricted appts to a length of only 10 to 20 minutes depending on the type of appt. We do not want to be in this type of corporate atmosphere since child healthcare should not be on a timer and should mean more than a just a daily quota number. Since there are plenty of good pediatric offices here in Missoula we have moved on to a much better group of people and more up to date facilities as well. Check out Western Montana Pediatrics!